User Guide - Pre-Windows 2000

State of the Link light Task
Off Verify the following:
● The Ethernet cable is securely connected to the printer.
● The network hub, switch, or router is on and working
properly.
● The printer is connected to the network.
Activity light
Follow these steps if the Link light is on, but the printer does not print:
1. Wait until the printer is idle.
2. Try to reprint the document.
3. Look at the Activity light on the back of the printer.
State of the Activity
light
Task
Flashing The Ethernet connection is operating correctly. Try these
solutions again.
Off Verify the following:
– The printer is selected in the application from which
you are trying to print.
– The computer is connected to the network.
– A personal software firewall might block
communication between the printer and the
computer. Follow these steps.
Cannot open the printer's embedded web server (EWS)
Verify the following:
● You are not using a phone cord to connect the printer to the network
● The Ethernet cable is securely connected to the printer
● The network hub, switch, or router is on and working properly
● The computer that you are using is connected to the network
Chapter 11
(continued)
94 HP Deskjet 6940 series