HP Deskjet 3740 Printer series - (Macintosh OS 9) User's Guide

11 Troubleshooting

• Printer is not printing

• Paper jam

• Paper problems

• Print quality is poor

• Document is misprinted

• Photos are not printing correctly

• Borderless printing problems

• Error messages

• Power light is flashing

• Document prints slowly

• If you continue to have problems

11.1 Printer is not printing

Verify the following

• Printer is connected to the power source.

• Cable connections are secure.

• Printer is turned on.

• Print cartridges are correctly installed.

• Paper or other media is correctly loaded in the paper tray.

• Printer cover is closed.

• Rear access door is attached.

Check the power light

If the Power light is flashing, there might exist an error.

See Power light is flashing for more information.

Check the printer cable connection

If the printer cable is attached to a USB hub, a printing conflict might exist. Use one

of these methods for solving the conflict:

• Attach the printer USB cable directly to your computer.

• When printing, do not use other USB devices that are attached to the hub.

HP Deskjet 3740 series printer User's Guide