HP Designjet Z3100ps GP Photo Printer Series - Quick Reference Guide

Message Recommendation
Paper too small to print paper advance calibration Unload paper and load larger paper.
Paper too small to scan paper advance calibration Unload paper and load larger paper.
PDL Error: Ink system not ready Clean the printheads. See Using your printer on
DVD.
PDL Error: Job clipped The image is too large for the paper or for the
printer. Load larger paper if possible, or reduce the
image size.
PDL Error: memory full Restart the printer and try resending the job; if
necessary, reduce the complexity of the job.
PDL Error: out of paper Load more paper.
PDL Error: parsing error The print job is unintelligible to the printer. Try to
recreate and resend it. Check your cable
connections.
PDL Error: print mode error The paper type or print quality specified for the job
are incorrect. Change the loaded paper type or the
print settings.
PDL Error: printing error Try sending the job again.
PDL Error: virtual memory full Restart the printer and try resending the job; if
necessary, reduce the complexity of the job.
Printhead alignment error: paper too small Unload paper and load larger paper.
Replace [color] cartridge Replace the cartridge. See Using your printer on
DVD.
Reseat [color] cartridge Remove and reinsert the same cartridge. See Using
your printer on DVD.
Update: failed. Invalid file Make sure that you have selected the correct
firmware update file. Then try again to perform the
update.
Table 10-2 Numerical error codes
Error code Recommendation
01.0, 01.1, 01.2 Restart the printer. If the problem persists, contact HP Support. See Contact HP
Support on page 53.
21, 21.1, 22.0, 22.1,
22.2, 22.3, 24
Restart the printer. If the problem persists, contact HP Support. See Contact HP
Support on page 53.
Table 10-1 Text messages (continued)
50 Chapter 10 Front-panel error messages ENWW
Front-panel errors