HP Designjet T790 and T1300 ePrinter Series - Hewlett-Packard Limited Warranty Statement

HP DESIGNJET T790 and T1300 ePrinter series
Hewlett Packard Limited Warranty Statement
HP product Limited Warranty Period
Printer & Scanner 1 year
Software 90 days
Printhead Until the “end of warranty” date printed on the product is
reached, or 1000 ml of HP ink have been cycled through
the printhead, whichever occurs first.
Print or Ink cartridge Until the HP ink is depleted or the “end of warranty” date
printed on the cartridge has been reached, whichever
occurs first. This warranty does not cover HP ink
products that have been refilled, remanufactured,
refurbished, misused, or tampered with.
A. Extent of HP Limited Warranty
1. HP warrants to you, end-user customer, that the HP hardware products, accessories and supplies
specified above will be free from defects in materials and workmanship under normal usage during the
Limited Warranty Period specified above. The Limited Warranty Period starts on the date of purchase by
you. Your dated sales or delivery receipt, showing the date of purchase of the product, is your proof of
purchase date. You may be required to provide proof of purchase as a condition of receiving warranty
service.
2. For software products, HP’s Limited Warranty applies only to a failure to execute programming
instructions for the Limited Warranty Period specified above, due to defects in material, and workmanship
when properly installed and used on the device designated by HP. HP further warrants that HP owned
standard software will substantially conform to specifications. HP does not warrant that software will operate
in hardware and software combinations selected by you, or meet requirements specified by you.
3. HP does not warrant that the operation of any product will be uninterrupted or error free.
4. HP’s Limited Warranty covers only those defects that arise as a result of normal use of the HP products,
and does not cover any other problems, including those that arise as result of:
a. Improper or inadequate maintenance or calibration;
b. Accessories, software, interfacing, paper, parts, ink or supplies not provided or supported by HP; al
c. Operation outside the product’s specifications;
d. Improper site preparation or maintenance; or
d. Unauthorized modification or misuse.
Routine printer maintenance operations in the HP Printer, such as cleaning and preventive maintenance
services (including parts contained in any preventive maintenance kit and HP service engineer visits), are
not covered by HP’s Limited Warranty.
5. For HP Printer, the use of a refilled or non-original HP consumable product (ink, printhead or ink cartridge)
does not affect either HP’s Limited Warranty to you or any HP support contract with you. However, if printer
failure or damage is attributable to the use of a non-HP consumable product, HP will charge its standard
time and materials charges to service the printer for the particular failure or damage.
6. If HP or a HP authorized service provider receives, during the applicable warranty period, notice of a
defect in any product covered by this HP’s Limited Warranty, HP shall, at its option, either repair or replace
the defective product which proves to be defective.
7. Customer self-rep air w arranty service. HP products are designed with many Customer Self Repair
(CSR) parts to minimize repair time and allow for greater flexibility in performing defective parts
replacement. If during the diagnosis period, HP identifies that the repair can be accomplished by the use of
a CSR part, HP will ship that part directly to you for replacement. There are two categories of CSR parts: 1)
Parts for which customer self repair is mandatory. If you request HP to replace these parts, you will be
charged for the travel and labor costs of this service. 2) Parts for which customer self repair is optional.
Legal information
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