HP Designjet T1100 Printer Series - User's Guide

If the problem persists despite all the above actions, contact your customer service representative for

further support.

Lines are too thick, too thin, or missing

1. Check that the paper type you have loaded corresponds to the paper type selected in the front

panel and in your software. To check on the front panel, use the View loaded paper key

2. Check that you are using appropriate print-quality settings for your purposes (see

Printing

on page 59). Select the custom print-quality options in the driver dialog (Mac OS Print dialog), and

try turning on the Maximum detail option (if available). You may wish to reprint your job at this

point in case the problem has been solved.

3. If the resolution of your image is greater than the printing resolution, you may notice a loss of line

quality. If you are using the PCL or HP-GL/2 driver for Windows, you can find the Max. Application

Resolution option in the driver dialog's Advanced tab, under Document Options > Printer

Features. If you change this option, you may wish to reprint your job at this point in case the problem

has been solved.

4. If lines are too thin or missing, print the Image Diagnostics Print. See

The Image Diagnostics

Print on page 172.

If the problem remains, go to the front panel and select the Ink menu icon

, then Printhead

information to see the printhead alignment status. If the status is PENDING, you should align the

printheads. See

Align the printheads on page 182. After alignment, you may wish to reprint your

job in case the problem has been solved.

Go to the front panel and press the View loaded paper key

to see the paper advance calibration

status. If the status is DEFAULT, you should perform paper advance calibration: see

Recalibrate

the paper advance on page 155.

If the problem persists despite all the above actions, contact your customer service representative for