HP DesignJet 755CM Printer User's Guide - C3198-60051

9-14
Company confidential. Postillo/755CM User’s Guide Final Freeze Status:Frozen
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If the Print Is Distorted or Unintelligible
The interface cable between your computer and the printer could be faulty. Try
another cable to see if the problem is corrected.
If you are using a serial interface between the printer and your computer, make
sure the printer’s serial interface settings match the settings and requirements of
your software and hardware. See page 1-26.
If the front-panel graphics language setting is
Automatic (the default), try the
other settings (
PostScript for a PostScript file, HP-GL/2 for an HP-GL/2 file
etc.) and send the file again. See page 7-7.
If One Image Overlays Another on the Same Sheet
The I/O Setup / I/O Timeout setting may be too long. Decrease the setting and
print again. See page 7-9.
If Device setup / Lang is set to 7586,HP–GL/2 (the default), try changing the
Terminator setting and send the files again.
If Pen Settings Seem To Have No Effect
Either you have changed them in Pen settings / Define palette but forgotten to
select that palette in
Pen settings / Palette,
or you expected the software-driven pen settings but in the front panel Pen
settings / Palette
is not set to Software.
See page 5-7.
If the Printer Produces a Black and White Print When You
Expected a Color Print
Check the front panel Color/Mono setting, and the equivalent setting in your
software.
If a Gray Box Appears Where an Image Should Be
If the image is an embedded EPS (encapsulated PostScript) file, and you printed
it using the non-PostScript Microsoft Windows driver, try using the
HP DesignJet PostScript driver for Microsoft Windows instead.
Troubleshooting
Solving Problems with Image Position or Content
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