HP Designjet 500 Plus - Pocket Guide

front-panel error messages
Front-Panel Error Messages 41
Right edge of roll too far from
load line
Press ENTER to retry
Press CANCEL to abort
The paper is out of the load line margins—too far from the line where it should be
loaded.
Either: Press the Enter key to restart the loading procedure;
Or: Press the Cancel key to cancel paper loading.
Right edge of sheet too far
from load line
Press ENTER to retry
Press CANCEL to abort
During the loading of a sheet of paper, the printer has detected that the paper is too
far to the left; it should be aligned close to the blue line painted on the right side of the
platen.
Either: Press the Enter key to restart the loading procedure;
Or: Press the Cancel key to cancel paper loading.
Roll edge not found
Please check roll edges are
non-clear
Press ENTER to retry
Press CANCEL to abort
During the loading of a roll, the printer cannot detect the side edge of the paper. A
possible cause is that the media is transparent (clear); only non-clear media are
supported.
Either: Press the Enter key to restart the loading procedure;
Or: Press the Cancel key to cancel paper loading.
Message Explanation and Action