HP Designjet 500 Plus - Pocket Guide

38 Replacing Printheads
Replacing Printheads
If there is an error with one or more printheads, the
printhead status is shown by four icons, referring
from left to right to the Cyan (•), Black (•),
Magenta (•) and Yellow (•) printheads.
In this example, three of the
printheads are OK but the magenta
one is missing (the icon flashes).
In the second example, the magenta
printhead is faulty (the cross
flashes).
If you identified a printhead as being faulty during
the Troubleshooting routine (see page 16 on the
reverse of this Pocket Guide), the icon shows a
flashing exclamation mark.
If the printer is unable to determine which of several
printheads are faulty, the front panel shows three or
four flashing question marks.
Printhead Status
1 To determine the status of the printheads, from
the main front-panel menu, select Ink System
( ) and press Enter.
2 Select Information and press Enter.
3 Select Printheads and press Enter. You can
then call up the information about any of the
printheads by selecting it and pressing Enter.