HP Designjet 4000 Printer Series - User Guide

Code Short message Suggested action
71:03 Restart the printer. If
problem persists, call HP
support.
Out of memory failure. You are
recommended to remove any
unnecessary files from the hard disk using
the Embedded Web Server. See “How do
I restart the printer?” on page 74.
76:03 Restart the printer. If
problem persists, call HP
support.
The hard disk is full. If the problem
persists, you are recommended to
remove any unnecessary files from the
hard disk, using the Web server. See
“How do I restart the printer?” on page 74.
77:04 Restart the printer. If
problem persists, call HP
support.
The Embedded Web Server does not
seem to be working. See “How do I restart
the printer?” on page 74 If the problem
persists, check for the latest firmware
release.
81:01 Possible paper jam See “The problem is a paper jam (paper
stuck in the printer)” on page 211 for help.
86:01 Possible paper jam See “The problem is a paper jam (paper
stuck in the printer)” on page 211 for help
If your printer front panel is displaying an error code which is not in the list above, try
the following: restart the printer see “How do I restart the printer?” on page 74 and/or
check to make sure you have the latest firmware and driver versions; see “How do I
update my printer's firmware?” on page 173 for help. If the problem persists, contact
your customer service representative.
The problem is a “printhead monitoring” message
This is not an error message. The message is displayed whenever the Printhead
monitoring option is set to Intensive. If you change the setting to Optimized, the
message wil not appear. See “How do I manage printhead monitoring?” on page 113.
The problem is a “printheads are limiting performance”
message
This message appears on the front panel during printing when the printer has
detected that one or more printheads are not performing optimally, and so it needs to
make extra passes to maintain print quality. To eliminate this message, choose one of
the following:
● Select a higher print quality; see “How do I change the print quality?” on page 129.
● Clean the printheads; see “How do I recover (clean) the printheads?” on page 113.
● Use the Image Diagnostics Print to identify which printhead is causing the
problem; see “How do I use the Image Diagnostics Print?” on page 175.
Chapter 17
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The problem is something else