HP Designjet 4000 Printer Series - User Guide

The problem is something else

● “The problem is the printer's start–up process does not complete” on page 215

● “The problem is a front panel message” on page 215

● “The problem is a “printhead monitoring” message” on page 218

● “The problem is a “printheads are limiting performance” message” on page 218

● “The problem is the printer does not print” on page 219

● “The problem is a print job is waiting for a time-out” on page 219

● “The problem is the printer seems slow” on page 219

● “The problem is communication failures between computer and printer” on page 220

● “The problem is I cannot access the Embedded Web Server from my

browser” on page 221

● “The problem is an out-of-memory error” on page 221

● “The problem is an AutoCAD 2000 memory allocation error” on page 222

● “The problem is the platen rollers squeak” on page 222

The problem is the printer's start–up process does not

complete

If the printer's start-up process stops when the front panel is displaying the number

17, this indicates that there is a problem with the file system on the printer's hard disk,

so the printer is checking the whole file system and making any necessary

corrections. This problem can arise when there has been a power cut while the printer

was switched on, or if there is a physical problem with the hard disk.

Checking the whole file system normally takes about half an hour. There is nothing

you can do to speed it up. If you turn off the printer, the file system check will restart

whenever you turn it on again.

If you experience this problem repeatedly when there has been no power cut, contact

your customer service representative.

The problem is a front panel message

The front panel displays messages of many kinds; some allow you to continue using

the printer while others require you to take action before you can continue.

● If the printer detects a condition of which you should be aware, it displays a

message for your information. Examples of information messages are

215

The problem is something else