HP Color LaserJet Enterprise M855 - Warranty and Legal Guide
HP is committed to providing inventive, high-quality products and services that are environmentally sound,
from product design and manufacturing to distribution, customer use and recycling. When you participate in
the HP Planet Partners program, we ensure your HP LaserJet toner cartridges are recycled properly,
processing them to recover plastics and metals for new products and diverting millions of tons of waste from
landfills. Since this cartridge is being recycled and used in new materials, it will not be returned to you. Thank
you for being environmentally responsible!
NOTE: Use the return label to return original HP LaserJet toner cartridges only. Please do not use this label
for HP inkjet cartridges, non-HP cartridges, refilled or remanufactured cartridges or warranty returns. For
information about recycling your HP inkjet cartridges please go to
http://www.hp.com/recycle.
Return and recycling instructions
United States and Puerto Rico
The enclosed label in the HP LaserJet toner cartridge box is for the return and recycling of one or more HP
LaserJet toner cartridges after use. Please follow the applicable instructions below.
Multiple returns (more than one cartridge)
1. Package each HP LaserJet toner cartridge in its original box and bag.
2. Tape the boxes together using strapping or packaging tape. The package can weigh up to 31 kg (70 lb).
3. Use a single pre-paid shipping label.
OR
1. Use your own suitable box, or request a free bulk collection box from
www.hp.com/recycle or
1-800-340-2445 (holds up to 31 kg (70 lb) of HP LaserJet toner cartridges).
2. Use a single pre-paid shipping label.
Single returns
1. Package the HP LaserJet toner cartridge in its original bag and box.
2. Place the shipping label on the front of the box.
Shipping
For US and Puerto Rico HP LaserJet toner cartridge recycling returns, use the pre-paid, pre-addressed
shipping label contained in the box. To use the UPS label, give the package to the UPS driver during your next
delivery or pick-up, or take it to an authorized UPS drop-off center. (Requested UPS Ground pickup will be
charged normal pick-up rates) For the location of your local UPS drop-off center, call 1-800-PICKUPS or visit
www.ups.com.
If you are returning the package with the FedEx label, give the package to either the U.S. Postal Service
carrier or FedEx driver during your next pick-up or delivery. (Requested FedEx Ground pickup will be charged
normal pick-up rates). Or, you can drop off your packaged toner cartridge(s) at any U.S. Post Office or any
FedEx shipping center or store. For the location of your nearest U.S. Post Office, please call 1-800-ASK-USPS
or visit
www.usps.com. For the location of your nearest FedEx shipping center/store, please call 1-800-
GOFEDEX or visit
www.fedex.com.
For more information, or to order additional labels or boxes for bulk returns, visit
www.hp.com/recycle or call
1-800-340-2445. Information subject to change without notice.
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