HP Color LaserJet Enterprise M651 - User Guide

Check the paper type setting (Windows) ....................................................................... 93
Check the paper type setting (Mac OS X) ........................................................................ 93
Check toner-cartridge status ............................................................................................................ 94
Clean the product .............................................................................................................................. 94
Print a cleaning page ...................................................................................................... 94
Visually inspect the toner cartridge .................................................................................................. 95
Check paper and the printing environment ...................................................................................... 95
Step one: Use paper that meets HP specifications ........................................................ 95
Step two: Check the environment .................................................................................. 95
Step three: Set the individual tray alignment ................................................................ 96
Calibrate the product to align the colors .......................................................................................... 96
Check other print job settings ........................................................................................................... 96
Adjust color settings (Windows) ..................................................................................... 96
Try a different print driver ................................................................................................................ 98
Solve wired network problems ........................................................................................................................... 99
Poor physical connection .................................................................................................................. 99
The computer is using the incorrect IP address for the product ...................................................... 99
The computer is unable to communicate with the product ............................................................. 99
The product is using incorrect link and duplex settings for the network ...................................... 100
New software programs might be causing compatibility problems ............................................. 100
The computer or workstation might be set up incorrectly ............................................................ 100
The product is disabled, or other network settings are incorrect ................................................. 100
Index ........................................................................................................................................................... 101
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