HP Color LaserJet CP3505 Printer - Software Technical Reference

Links to off-product solutions
Links on the HP EWS screens provide an easy way to locate information or complete tasks.
●
hp instant support. This link connects to a set of dynamic Web resources that help you solve
specific problems and determine additional services that might be available for the product. Specific
status and configuration information about the product is retained and directed to the "Solve a
Problem" Web site. This site offers targeted support content and messages to help resolve
problems as quickly as possible.
●
Shop for supplies. This link connects to an HP product supplies screen from which you can order
genuine HP supplies for the product.
●
Product Support. This link connects to an HP product-support screen from which you can search
for information, contact the HP customer care home page, or find additional resources for the
product.
●
Show Me How. This link provides a list of links to Web pages that provide step-by-step instructions
for performing specific tasks.
Device Status screen
Status information, such as whether the product is online or the toner is low, is available through a Web
browser on a computer that is linked directly to the product. You can view this information without going
to the product to identify the status. The following figure shows how this information is presented on the
product Web page.
Figure 2-19 HP EWS Information tab – Device Status screen
58 Chapter 2 Software description ENWW
Software description