HP Color LaserJet 5550 series - User Guide

Control panel message Description Recommended action
8X.YYYY
EIO ERROR
The EIO accessory card in slot X has
encountered a critical error.
X Description
1: error in slot 1
2: error in slot 2
1. Turn the printer off and then back on.
2. If the problem persists, contact
HP Support at http://www.hp.com/
support/clj5550.
Access Denied
MENUS LOCKED
An attempt has been made to modify a
menu item while the control panel
security mechanism is enabled by the
printer administrator. The message will
disappear shortly, and the printer will
return to Ready or BUSY state.
Contact the printer administrator to
change settings.
BAD OPTIONAL TRAY
CONNECTION
The 500-sheet input tray is not making
proper connection with the printer.
1. Verify that the printer is on a level
surface.
2. Turn the printer off.
3. Reseat the printer on the 500-sheet
input tray.
4. If the printer is on the optional
printer stand, make sure that the
support straps are attached to the
rear of the stand and printer.
5. Turn the printer on after reseating
the 500-sheet input tray.
Calibrating... The printer is calibrating. No action necessary.
Canceling... The printer is in the process of canceling
a job. The message will continue to be
displayed while the job is stopped, the
paper path flushed, and any remaining
incoming data on the active data
channel is received and discarded.
No action necessary.
CARD SLOT X
NOT FUNCTIONAL
The flash card in slot X is not working
correctly.
1. Turn the printer off.
2. Remove the card from the slot
indicated and replace with a new
card.
Checking paper path The engine is turning its rollers to check
for possible paper jams.
No action necessary.
Checking printer The engine is doing an internal test. No action necessary.
CHOSEN PERSONALITY
NOT AVAILABLE
To continue press
alternates with
CHOSEN PERSONALITY
NOT AVAILABLE
For help press
PJL encountered a request for a
personality that did not exist in the
printer. The job is aborted and no pages
will be printed.
1.
Press
for detailed information.
2. Press
and to step through the
instructions.
3. Reprint using the correct driver for
the device.
Control panel messages (continued)
162 Chapter 8 Problemsolving ENWW