HP Color LaserJet 3800 Printer - Software Technical Reference

NOTE You might receive an error message on the screen indicating that the printer is
offline. Verify that the printer is turned on. If it is, ignore the message. The Updating screen
appears and the update proceeds as expected.
4. The update process can take several minutes. Let the process finish without further interaction with
the product or the computer. The messages described in the section
Printer messages during the
firmware update appear on the control panel.
NOTE The product automatically turns off and then on again to activate the update; this
can happen more than once. At the end of the update process, the READY message
appears on the control panel. Do not turn off the product or interfere with the update until
you see this message.
5. Print a configuration page and verify that the firmware revision number matches the revision of the
current update.
Remote firmware update by using the HP LaserJet Utility
(Mac OS 9.x only)
Make sure that you have the tools and files that are necessary for the update. You will need the
HP LaserJet Utility and the 3800FW.RFU file, which is the firmware file for the product.
The firmware file (3800FW.RFU) can be downloaded from the following Web site:
www.hp.com/go/clj3800_firmware
See
Downloading the new firmware to the product for more information.
After you have the firmware file and the HP LaserJet Utility, you are ready to begin the update process.
Complete the following steps:
1. Open the HP LaserJet Utility.
2. Click Select Printer, select the product that you want to update on the network, and then click
OK. An information dialog box for the printer appears.
3. On the left side of the information dialog box, click Files. A dialog box appears where you can
select a file to be downloaded to the product.
4. Click Select File.
5. Locate the 3800FW.RFU file on your hard disk, and click the file name to highlight it. Click
Select. The Files dialog boxes are updated to show the 3800FW.RFU file under File to download.
6. Click Download.
7. The download process begins and the firmware is updated on the product. This can take several
minutes. Let the process finish without further interaction with the product or the computer. A
progress bar in the HP LaserJet Utility shows how much of the file has been downloaded. The
messages described in the section
Printer messages during the firmware update appear on the
control panel.
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