HP Jetdirect Print Servers - Administrator Guide
ENWW Troubleshooting the HP Jetdirect Print Server 198
12. Does the printer appear in HP Web Jetadmin or other
management application?
■ Verify network and HP Jetdirect settings on the Jetdirect
configuration page. See Chapter 9
for information on the
configuration page.
■ Confirm the network settings for the printer using the printer
control panel (for printers with control panels).
■ See the troubleshooting section in the online help included
with the HP Web Jetadmin software.
13. If you are using Microsoft Windows NT 4.0 (DLC/LLC), does
the printer appear in the Add a Hewlett-Packard Network
Peripheral Port dialog box?
■ Verify network and HP Jetdirect settings on the Jetdirect
configuration page. See Chapter 9
for information on the
configuration page.
■ Confirm the network settings for the printer using the printer
control panel (for printers with control panels).
■ Ensure that the printer is on the same physical subnet and
that it is not connected over a router.
14. On supported systems, does the printer respond to HP Web
Jetadmin?
■ Verify network and HP Jetdirect settings on the Jetdirect
configuration page. See Chapter 9
for information on the
configuration page.
■ Confirm the network settings for the printer using the printer
control panel (for printers with control panels).
■ See the troubleshooting section in the online help included
with the HP Web Jetadmin software.