- Hewlett-Packard Digital Sender Service Manual

Solve repeated jams
Try the following methods to solve repeated jams in the digital sender:
●
Adjust the guides so that they are snug against the stack but do not bend the stack.
●
The maximum number of pages the ADF can hold is 50 or fewer, depending on the type of media
that is being loaded.
●
The maximum number of pages the output tray can hold is 50 or fewer. Make sure that more pages
are not stacking up in the output tray.
●
The type of media that is being loaded might not meet the required specifications.
●
Clean the separation pad and the rollers. See
Clean the device on page 20.
●
If the mylar sheet has recently been replaced, verify that it was correctly installed. See the
documentation that came with the mylar sheets or see
ADF mylar shield on page 46.
●
If the roller assembly or separation pad has recently been replaced, verify that it is correctly
installed. See the documentation that came with the replacement parts or see
Separation pad
on page 39 and Pickup roller assembly on page 43.
●
If users have been feeding unsupported items through the ADF (for example, carbon-copy forms),
the rollers might have accumulated a residue or been damaged. You might need to clean the rollers
(see
Clean the device on page 20) or replace the rollers (see Pickup roller assembly
on page 43).
128 Chapter 6 Troubleshooting ENWW