Brocade Fabric Watch Administrator's Guide - Supporting Fabric OS v7.0.x (53-1002153-02, March 2012)

xx Fabric Watch Administrator’s Guide
53-1002153-02
What’s new in this document
Other industry resources
For additional resource information, visit the Technical Committee T11 website. This website
provides interface standards for high-performance and mass storage applications for Fibre
Channel, storage management, and other applications:
http://www.t11.org
For information about the Fibre Channel industry, visit the Fibre Channel Industry Association
website:
http://www.fibrechannel.org
Getting technical help
Contact your switch support supplier for hardware, firmware, and software support, including
product repairs and part ordering. To expedite your call, have the following information available:
1. General Information
• Switch model
• Switch operating system version
• Error numbers and messages received
• supportSave command output
• Detailed description of the problem, including the switch or fabric behavior immediately
following the problem, and specific questions
• Description of any troubleshooting steps already performed and the results
• Serial console and Telnet session logs
• Syslog message logs
2. Switch Serial Number
The switch serial number and corresponding bar code are provided on the serial number label,
as illustrated below:
The serial number label is located as follows:
• Brocade 300, 5100, 5300, 7800, 8000, VA-40FC, and Brocade Encryption Switch—On the
switch ID pull-out tab located inside the chassis on the port side on the left
• Brocade DCX—On the bottom right on the port side of the chassis
• Brocade DCX-4S—On the bottom right on the port side of the chassis, directly above the
cable management comb
3. World Wide Name (WWN)
Use the licenseIdShow command to display the WWN of the chassis.
*FT00X0054E9*
FT00X0054E9