HP 3PAR OS 3.1.2 MU5 Upgrade Instructions Abstract The instructions in this guide are for qualified technicians authorized by HP to upgrade storage system software. Authorized technicians include HP field engineers, HP Partner and Channel Partners, certified self-maintaining customers, and authorized third-party field technicians.
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Contents 1 Introduction...............................................................................................4 2 Supported Update Types and Paths...............................................................6 3 Pre-Installation Requirements........................................................................8 Required order for upgrade and installation of software components...............................................9 Verifying the Service Processor Software Level...........................
1 Introduction The purpose of this document is to provide instructions to complete a field upgrade to HP 3PAR OS version 3.1.2.592 (MU5) with the HP 3PAR OS Release 3.1.2 MU5 CD. WARNING! Performing an online update requires extensive planning. Review the HP 3PAR Upgrade Pre-Planning Guide (PN QL226-96801) before performing an online update. NOTE: The InServ Storage Server is rebranded as HP 3PAR Storage System.
Table 1 Components and Versions (continued) Component Version DC1 Firmware 4.44 DC2/DC4 Firmware 2.64 NEMOE Firmware 4.10 NOTE: After completing the OS update, apply any relevant patches. For an installation update checklist included in this document, see “HP 3PAR OS Update Checklist” (page 33). Any system using the CLI or SNMP clients must be upgraded to the new levels. For information about using the Service Processor and the SPMAINT utility, see the HP 3PAR Service Processor User Guide.
2 Supported Update Types and Paths HP 3PAR OS updates can be performed either online or offline. Online updates allow the hosts connected to the system to continue I/O activity, but for offline updates host I/O activity must be stopped. The following types of updates are supported: • Simple Update - used when the OS maintenance level changes. An update is applied to all the nodes and nodes reboot, one at a time, automatically. • Advanced Update - used when the OS maintenance level changes.
NOTE: Direct upgrades from HP 3PAR OS 3.1.1.226 (GA) or earlier are not supported. See the HP 3PAR Service Processor Support Matrix available at Single Point of Connectivity Knowledge (SPOCK) website http://www.hp.com/storage/spock. Select 3PAR under the Other Hardware menu. Locate Other HP 3PAR Support Matrices. The HP 3PAR Service Processor Support Matrix is located under this menu. To update a storage system using a console connection, proceed to “Pre-Installation Requirements” (page 8).
3 Pre-Installation Requirements The following requirements must be satisfied before updating to HP 3PAR OS 3.1.2 MU5: 8 • Stop all system administration activities while performing an HP 3PAR OS online update. This includes any provisioning activity, physical or virtual copy activity, and snap removal and dynamic optimization. All active tasks must complete or be stopped before proceeding. • The update path from HP 3PAR OS 3.1.1.342 (MU1), 3.1.1.410 (MU2), 3.1.1.448 (MU3), 3.1.2.
Required order for upgrade and installation of software components IMPORTANT: Installing this version of OS requires that all affected software components in the storage environment be upgraded or installed in a specific order as detailed in the following list. Any listed host applications accessing the HP 3PAR storage system must be upgraded to the specified software levels in order for the storage environment to take full advantage of the new SSL certificate management functionality.
Table 3 Storage Replication Adapter for VMware Support Matrix SRA Site Replication Version Manager Version • 4 4.1.0 • 4.1 Hypervisor Versions Connectivity Protocols HP 3PAR Array Models HP 3PAR Operating System Versions • ESX / ESXi 4.0 Fibre Channel • HP 3PAR F-Class Storage 2.3.1 MU2 • HP 3PAR T-Class Storage • ESX / ESXi 4.1 • 3PAR S400,S800, E200 • HP 3PAR F-Class Storage 3.1.1 • HP 3PAR T-Class Storage • HP 3PAR StoreServ 10000 Storage • 5 5.1.1 • 5.1 • ESX / ESXi 4.
3. Verify that the SP version entry displays SP-4.1.0.GA-97 or later. An example output for SP software version 4.1.0.GA-97. SP Software Version SP-4.1.0.GA-97 SP Base Image Version: (Santiago) SP Version: SP Patches: InFormOS release (3.1.1): InFormOS patches (3.1.1): InFormOS release (3.1.2): InFormOS patches (3.1.2): More detail is available in the Red Hat Enterprise Linux Server release 6.1 4.1.0.GA-97 3.1.1.410 18 19 20 22 89 3.1.2.278 01 latest SPLOR or spconfig data.
Table 4 Example of Basic SP Processes (continued) agent is running Press to continue 6. To return to the previous menu, press the Enter key. Update the SP if Necessary If you need to update the SP software level before installing the maintenance update, download the upgrade from the Secure Service Collector server or install it from a physical media.
4 Installing the HP 3PAR OS onto the Service Processor via CD To install the HP 3PAR OS update from HP 3PAR OS Release 3.1.2 MU5 CD onto the Service Processor: 1. Insert the HP 3PAR OS 3.1.2 MU5 Software CD into the SP media drive. 2. From the SPMAINT main menu, enter: =1.16.1 (Update SP Software Revision). 3. Enter the number corresponding to CDROM. 4. At the confirmation, enter: y. 5. After the update is complete, enter: exit and then press Enter to return to the SPMAINT main menu. 6. Enter: =1.
5 Installing the HP 3PAR OS onto the Service Processor via SPOCC To install the HP 3PAR OS update onto the Service Processor via SPOCC: 1. Login to SPOCC with the SP ID. Enter the SP ID into a supported browser. • 2. 3. 4. 5. https://SP.3pardata.com Click the Support tab and then click Health Check. A system health check is performed. View the report and resolve issues, if any. To return to the SPOCC main page, click the Home tab. Click the Update tab and then click Update HP 3PAR OS.
6 Deploying the HP 3PAR OS to the Service Processor via the Secure Service Collector The following software upgrade can be applied to the service processor via the Secure Service Collector database. CAUTION: The SP level must be at SP-4.1.0.GA-97 before uploading a package. Using an earlier SP version to upload a package might cause a failure and require a rebuild of the SP software. CAUTION: Do not use a collector server SSH remote session to connect to the SP to perform an update.
. To return to the previous menu, press Enter. 17.
7 HP 3PAR OS Update Task Overview The HP 3PAR OS update process includes the following phases: Pre-Update Tasks: • “Verifying the HP 3PAR OS Software Level” (page 18) • “Verifying the Health of the Storage System” (page 18) • “Performing Validation Routines” (page 19) Update Tasks: • “Updating the HP 3PAR OS Online” (page 21) • “Updating the HP 3PAR OS Offline” (page 24) Post-Update Tasks: • “Verifying the Storage System Configuration” (page 27) • “Updating Back-end Components” (page 27) A tas
8 Pre-Update Tasks The following tasks must be performed before starting the HP 3PAR OS update process. Verifying the HP 3PAR OS Software Level The current HP 3PAR OS level must meet the supported update path requirements in Table 2 (page 6). To verify the HP 3PAR OS level currently running on the storage system: 1. Start a CLI session from the SPMAINT main menu, enter: =7 and then press Enter. 2. Select the desired storage system (StoreServ). 3.
16:45.05 16:45.06 16:45.14 16:45.14 16:45.15 16:45.15 16:45.16 16:45.16 4. Checking Checking Checking Checking Checking Checking Checking Checking health health health health health health health health of of of of of of of of pdch port rc snmp sp task vlun vv After the health check completes gathering the data, the SP displays a list of files to view. 4.4.2 Show latest health check status from InServ Available files 1 2 3 4 ==> ==> ==> ==> /sp/prod/data/files/1300338/status/110420.101029.
2. Select the system and press Enter. 4.7.1 InServ Upgrade Status InServ: s227 Current Version: 3.1.1.410 Upgrade Status: System is not First node to Which will be Which will be Which will be currently undergoing an online upgrade. be rebooted is node 3 followed by node 1 followed by node 2 followed by node 0 Press to continue 3. From the SPMAINT main menu, validate the system to ensure it is capable of performing an online update. To validate the system, enter: =4.7.
9 Updating the HP 3PAR OS Online This procedure updates the HP 3PAR OS while the customer is actively using the storage system. A complete understanding of all the host connectivity is required and proper planning must be completed before performing an online update. For planning assistance, review the HP 3PAR Operating System Upgrade Pre-Planning Guide. To obtain a copy of this documentation, go to http://www.hp.
6. Read all prompts. Answer yes at the final prompt to begin the update process. NOTE: • CLI connections are terminated in either of the following: A controller node with the active ethernet interface reboots and another controller node takes over the active ethernet interface • Transition to a new workspace CLI connectivity is automatically reestablished by the Service Processor. NOTE: If on-site, monitor the controller node LED indicators for the cluster status. 7.
14. At this point, wait at least for five minutes before running the system health check process to ensure that the upgrade fully completes all associated tasks. For more information, “Verifying the Health of the Storage System” (page 18). WARNING! For hosts using Veritas VxVM as the multi-pathing solution, the Veritas link restore interval can be set back to the original value. For more information about this, see HP 3PAR Upgrade Pre-Planning Guide (PN QL226-96801). 15.
10 Updating the HP 3PAR OS Offline The offline update checks the HP 3PAR OS versions for update compatibility requirements and installs any required patches. The update script is interactive and requires user input before performing the update. This is an offline update. All nodes are updated and then rebooted at the same time. WARNING! No system host I/O activity is permitted during an offline update.
total Data t 0 0 Press the enter key to stop... 7. 0 0 0.0 0.0 0.0 0.0 - Type exit and press Enter to exit the interactive CLI and return to SPMAINT main menu to begin an HP 3PAR OS offline update. 8. From the SPMAINT main menu, type =4.7.3, and select the system to update then press Enter. Any additional upgrade checks now occur. 9. Type yes to commence an offline update of the system and press Enter. 10. Type the five digit number that is displayed to confirm update and press Enter.
19. Issue the showversion -a -b command to verify the system is running HP 3PAR OS 3.1.2.592. cli% showversion -a -b Release version 3.1.2.592 (MU5) Patches: ... 20. Type exit and press Enter to exit the CLI session and return to the SPMAINT main menu. 21. At this point, wait five minutes before running the system health check process to ensure the upgrade fully completes all associated tasks, see “Verifying the Health of the Storage System” (page 18).
11 Post-Update Tasks The following tasks must be performed to complete the HP 3PAR OS update process. Verifying the Storage System Configuration WARNING! There are instances of a cluster being partially added due to system communication issues. If this occurs, the cluster must be removed and added again for the SP to monitor and collect files from the system. NOTE: This task is ONLY required if communication errors between the SP and the system are reported in the check health reports.
can be Default, Minimal, Maximal, or Custom. If the parameter is already defined, skip this step. CAUTION: Daisy-chained DC3 cages must be upgraded one at a time with the upgradecage command. Wait for two minutes before continuing on to the next cage. Do not use the admithw command if daisy-chained DC3 cages are present. See the HP 3PAR F-Class Storage System Upgrade Guide for additional information about using the daisy-chaining method. 4. 5. 6. 7.
12 Updating the HP 3PAR OS using SPOCC The HP 3PAR OS can be updated to version 3.1.2 MU3 by using Service Processor Onsite Customer Care (SPOCC). Supported browsers for SPOCC are Internet Explorer version 8, version 9, version 10 and Firefox 21. CAUTION: Customer use of the SPOCC Update utility to upgrade HP 3PAR Operating System software is not supported. Contact HP Support for software upgrade assistance. 1. Login to SPOCC with the SP ID. Enter the SP ID into a supported browser. • 2. 3. 4. 5.
11. Select the installation type as online or offline. CAUTION: upgrade. NOTE: For offline upgrade, all hosts must be shut down before continuing with the An online upgrade is equivalent to a simple upgrade. An online upgrade option might not be available if a particular upgrade must be performed as an offline upgrade. 12. Select the file corresponding to version 3.1.2.592, and then click Continue. 13. To continue with the upgrade, click Install.
28. Click Home to return to the SPOCC home page, and then select the SPmaint tab. 29. Select 7 Execute a CLI command. 30. Enter the command: admithw and then click Submit. NOTE: It can take hours for the admithw process to complete. After the process is complete, the following message appears: Admithw Completed. This concludes the HP 3PAR OS upgrade.
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A HP 3PAR OS Update Checklist This checklist is provided as an assurance tool for the service technician. This checklist does not include important information about the update process so do not attempt to update a storage system before reading the entire document.
