User Manual Part 1

To Do this

Reduce network connection or data transfer costs Increase the time between scheduled synchronizations, or

synchronize manually. Check the details of your rate plan.

Extend battery life Schedule synchronization less frequently or synchronize

manually.

Keep your information up to date During periods of high mail volume, schedule synchronization

at regular but frequent intervals. During periods of low mail

volume, schedule synchronization as items arrive.

NOTE: The HP iPAQ power-down timer is reset each time you synchronize. If you schedule a

synchronization interval that is smaller than the time interval set for the HP iPAQ to automatically power

down, the HP iPAQ never turns off to save battery power.

Troubleshoot synchronization issues

Following is a list of symptoms that might indicate synchronization issues for Windows Vista:

WMDC does not launch even after installation.

Following is a list of symptoms that might indicate synchronization issues for Windows XP:

No ActiveSync tone plays (or a

gray icon displays), and there is no activity in the

ActiveSync window on your computer.

ActiveSync tone plays, and the ActiveSync icon on your computer changes to a

swirling

green icon. The Retrieving settings message displays on your computer, but the ActiveSync

connection drops prior to establishing the partnership.

ActiveSync is searching for a connection but cannot establish one. (The

green icon on your

computer continues to spin.)

Synchronization has been established between your HP iPAQ and computer but connection is

dropped. (The

green icon on your computer stops spinning and grays out.)

Firewall or other network protection software message box is displayed for ActiveSync to access

the network or Internet.

52 Chapter 9 Synchronization