User Guide SUMMARY This guide provides technical specifications and information about keyboard features, setting up the keyboard, and using the keyboard.
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About this guide This guide provides information on setting up and using the HP Point of Sale (POS) Keyboards. WARNING! Indicates a hazardous situation that, if not avoided, could result in serious injury or death. CAUTION: Indicates a hazardous situation that, if not avoided, could result in minor or moderate injury. IMPORTANT: Indicates information considered important but not hazard-related (for example, messages related to property damage).
Table of contents 1 Features .................................................................................................................................................................................1 2 Installation instructions.........................................................................................................................................................2 Connecting the keyboard...................................................................................................
1 Features The HP Point of Sale Keyboards work with Point of Sale (POS) system hardware and program applications. Keyboard features ● Compact 360 mm (14-inch) footprint ● USB 2.
2 Installation instructions This section provides instructions for connecting the keyboard cable and installing the software. Connecting the keyboard If you are setting up a POS computer for the first time, complete the operating system installation process before connecting the HP POS Keyboard. 1. Place the keyboard on a flat surface near your POS work center.
3 Using the Magnetic Stripe Reader (select models only) This section provides instructions for using the Magnetic Stripe Reader (MSR). ■ Slide the card in either direction through the reader slot with the magnetic stripe on the card facing the reader at the top of the slot. While swiping the card through the reader, the light turns off. After the magnetic stripe has been read, the light turns on, and a beep indicates a successful reading.
4 Cleaning the keyboard Use these instructions to designate a specific key on your keyboard as the clean key and proceed with cleaning your keyboard. Your keyboard features a key disable function to assist in cleaning the keyboard. This feature enables you to designate a specific key on your keyboard as the clean key. When you press the clean key and hold it for approximately three seconds, all keys on the keyboard are disabled, and can be wiped clean. This feature must be set up in Cherry Tools.
5 Solving common issues The following table lists possible issues, the possible cause of each issue, and the recommended solutions. Table 5-1 Common issues and solutions Issue Possible cause Solution Keyboard commands and typing are not recognized by the POS computer. Keyboard is not connected to the POS computer. Shut down the POS computer using the operating system. Program in use has stopped responding to commands. Shut down your POS computer using the touchpad and then restart the computer.
A Technical specifications This section provides specifications for your keyboard. Table A-1 Technical specifications Specification Measurement Keyboard Interface USB 2.0 (full-speed composite device) Power supply -5 V dc ± 5% SELV Current consumption (typical) 100 mA max Storage temperature -20°C to 60°C Operating temperature range 0°C to 50°C Cable length Approximately 1.
B Accessibility HP's goal is to design, produce, and market products, services, and information that everyone everywhere can use, either on a stand-alone basis or with appropriate third-party assistive technology (AT) devices or applications. HP and accessibility Because HP works to weave diversity, inclusion, and work/life into the fabric of the company, it is reflected in everything HP does.
International Association of Accessibility Professionals (IAAP) IAAP is a not-for-profit association focused on advancing the accessibility profession through networking, education, and certification. The objective is to help accessibility professionals develop and advance their careers and to better enable organizations to integrate accessibility into their products and infrastructure. As a founding member, HP joined to participate with other organizations to advance the field of accessibility.
● Microsoft Accessibility information (Windows and Microsoft Office) ● Google Products accessibility information (Android, Chrome, Google Apps) Standards and legislation Countries worldwide are enacting regulations to improve access to products and services for persons with disabilities.
● United States ● Canada ● Europe ● Australia Useful accessibility resources and links These organizations, institutions, and resources might be good sources of information about disabilities and age-related limitations. NOTE: This is not an exhaustive list. These organizations are provided for informational purposes only. HP assumes no responsibility for information or contacts you encounter on the internet. Listing on this page does not imply endorsement by HP.
● ILO Global Business and Disability network ● EnableMart ● European Disability Forum ● Job Accommodation Network ● Microsoft Enable HP links These HP-specific links provide information that relates to disabilities and age-related limitations. HP comfort and safety guide HP public sector sales Contacting support HP offers technical support and assistance with accessibility options for customers with disabilities.
