HP StoargeWorks ESL9000 series tape library user guide (April 2003)

Maintenance and Troubleshooting
95HP StorageWorks ESL9000 Series Tape Library User Guide
A Move command
failed.
■ Check the source and destination. The source should
hold the cartridge to be moved, and the destination
should be empty.
■ Make sure the gripper is empty and all actuators are
free of obstruction.
■ Make sure the library is on-line and the Stop button
is released.
■ Retry the command.
A flash memory error
is reported.
Contact your HP service representative.
A maximum
temperature exceeded
warning appears.
■ Ensure that the rear access panels are closed.
■ If the ambient temperature is too warm, then lower the
room temperature (see “Environmental Specifications”
on page 106).
■ Make sure the three fan units are operational; the
Normal
LEDs should be lit.
■ Check temperatures and fan speed using the control
panel System Monitor functions.
■ Make sure that the air filter is clean.
■ Ensure that there are no obstructions to the air flow at
the fan inlet or exhaust.
■ Turn off the library and allow it to cool down. Lower
the room temperature, if possible, and increase
ventilation around the library.
Note: If the operating temperature is too high, the library
will automatically shut down until the temperature drops.
Table 17: Operating Problems (Continued)
Problem Corrective Action