HP ProLiant DL120 Generation 5 Server Maintenance and Service Guide Part number 466545-005 Fifth Edition April 2009
Legal notices © Copyright 2009 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.
Contents Customer self repair ............................................................................................................................... 5 Parts only warranty service........................................................................................................................ 5 Illustrated parts catalog ......................................................................................................................... 16 Mechanical components ...........................
Connectors, switches, and LEDs ............................................................................................................. 88 Connectors and components ................................................................................................................... 88 Front panel....................................................................................................................................... 88 Rear panel ..............................................................
Customer self repair HP products are designed with many Customer Self Repair (CSR) parts to minimize repair time and allow for greater flexibility in performing defective parts replacement. If during the diagnosis period HP (or HP service providers or service partners) identifies that the repair can be accomplished by the use of a CSR part, HP will ship that part directly to you for replacement. There are two categories of CSR parts: • Mandatory—Parts for which customer self repair is mandatory.
Réparation par le client (CSR) Les produits HP comportent de nombreuses pièces CSR (Customer Self Repair = réparation par le client) afin de minimiser les délais de réparation et faciliter le remplacement des pièces défectueuses. Si pendant la période de diagnostic, HP (ou ses partenaires ou mainteneurs agréés) détermine que la réparation peut être effectuée à l'aide d'une pièce CSR, HP vous l'envoie directement.
Riparazione da parte del cliente Per abbreviare i tempi di riparazione e garantire una maggiore flessibilità nella sostituzione di parti difettose, i prodotti HP sono realizzati con numerosi componenti che possono essere riparati direttamente dal cliente (CSR, Customer Self Repair). Se in fase di diagnostica HP (o un centro di servizi o di assistenza HP) identifica il guasto come riparabile mediante un ricambio CSR, HP lo spedirà direttamente al cliente per la sostituzione.
Customer Self Repair HP Produkte enthalten viele CSR-Teile (Customer Self Repair), um Reparaturzeiten zu minimieren und höhere Flexibilität beim Austausch defekter Bauteile zu ermöglichen. Wenn HP (oder ein HP Servicepartner) bei der Diagnose feststellt, dass das Produkt mithilfe eines CSR-Teils repariert werden kann, sendet Ihnen HP dieses Bauteil zum Austausch direkt zu. CSR-Teile werden in zwei Kategorien unterteilt: • Zwingend—Teile, für die das Customer Self Repair-Verfahren zwingend vorgegeben ist.
Reparaciones del propio cliente Los productos de HP incluyen muchos componentes que el propio usuario puede reemplazar (Customer Self Repair, CSR) para minimizar el tiempo de reparación y ofrecer una mayor flexibilidad a la hora de realizar sustituciones de componentes defectuosos.
Customer Self Repair Veel onderdelen in HP producten zijn door de klant zelf te repareren, waardoor de reparatieduur tot een minimum beperkt kan blijven en de flexibiliteit in het vervangen van defecte onderdelen groter is. Deze onderdelen worden CSR-onderdelen (Customer Self Repair) genoemd.
Reparo feito pelo cliente Os produtos da HP são projetados com muitas peças para reparo feito pelo cliente (CSR) de modo a minimizar o tempo de reparo e permitir maior flexibilidade na substituição de peças com defeito. Se, durante o período de diagnóstico, a HP (ou fornecedores/parceiros de serviço da HP) concluir que o reparo pode ser efetuado pelo uso de uma peça CSR, a peça de reposição será enviada diretamente ao cliente.
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Customer self repair 13
Customer self repair 14
Customer self repair 15
Illustrated parts catalog Mechanical components Illustrated parts catalog 16
Item Description Spare part number Customer self repair 1 Access panel kit 469239-001 Mandatory1 a) Primary access panel — — b) Secondary access panel — — Miscellaneous hardware plastic kit 459732-001 Mandatory1 a) Processor air baffle — — b) Left bezel* — — c) Right bezel* — — d) Bezel (2-bay media cage model)* — — e) Foam cable guide* — — f) Processor backplate* — — 3 Two-bay HDD cage 480510-001 Mandatory1 4 HDD carrier 460022-001 Mandatory1 5 Rack mount rails
Mandatory: Obligatoire—Pièces pour lesquelles la réparation par le client est obligatoire. Si vous demandez à HP de remplacer ces pièces, les coûts de déplacement et main d'œuvre du service vous seront facturés. 1 Optional: Facultatif—Pièces pour lesquelles la réparation par le client est facultative. Ces pièces sont également conçues pour permettre au client d'effectuer lui-même la réparation.
Mandatory: Verplicht—Onderdelen waarvoor Customer Self Repair verplicht is. Als u HP verzoekt deze onderdelen te vervangen, komen de reiskosten en het arbeidsloon voor uw rekening. 1 Optional: Optioneel—Onderdelen waarvoor reparatie door de klant optioneel is. Ook deze onderdelen zijn ontworpen voor reparatie door de klant. Als u echter HP verzoekt deze onderdelen voor u te vervangen, kunnen daarvoor extra kosten in rekening worden gebracht, afhankelijk van het type garantieservice voor het product.
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System components Illustrated parts catalog 21
Item Description Spare part number 1 350-W power supply unit with cable assembly 480507-001 Mandatory1 2 System fan 457873-001 Mandatory1 3 ODD backplane board 454515-001 Optional2 Mandatory1 Mass storage devices 4 Customer self repair Optical disc drive (12.
Item Description Spare part number Customer self repair i) Intel Core 2 Duo E4600 484797-001 j) Quad-Core Intel Xeon X3210 457020-001 k) Quad-Core Intel Xeon X3320 463508-001 l) Quad-Core Intel Xeon X3350 463507-001 m) Quad-Core Intel Xeon X3330 493929-001 n) Quad-Core Intel Xeon X3360 469858-001 17 Heat sink 480901-001 Optional2 18 Full-length/full-height PCI-E x8 riser board 454512-001 Mandatory1 19 Low-profile PCI-E x4 riser board 480509-001 Mandatory1 Mandatory—Parts for whic
Mandatory: Zwingend—Teile, die im Rahmen des Customer Self Repair Programms ersetzt werden müssen. Wenn Sie diese Teile von HP ersetzen lassen, werden Ihnen die Versand- und Arbeitskosten für diesen Service berechnet. 1 Optional: Optional—Teile, für die das Customer Self Repair-Verfahren optional ist. Diese Teile sind auch für Customer Self Repair ausgelegt.
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HP contact information For the name of the nearest HP authorized reseller: • • • In the United States, call 1-800-345-1518. In Canada, call 1-800-263-5868. In other locations, refer to the HP website at www.hp.com. For HP technical support: • In North America: ○ Call 1-800-HP-INVENT (1-800-474-6836). This service is available 24 hours a day, 7 days a week. For continuous quality improvement, calls may be recorded or monitored.
Removal and replacement procedures Required tools In performing any hardware configuration procedure you may need the following tools: • System screwdriver (secured to the rear panel) With the exception of the ODD module mounting screws, all hardware screws used in the server can be removed or tightened by using the system screwdriver. • Flat-blade M2.
Symbols on equipment The following symbols may be placed on equipment to indicate the presence of potentially hazardous conditions: This symbol indicates the presence of hazardous energy circuits or electric shock hazards. Refer all servicing to qualified personnel. WARNING: To reduce the risk of injury from electric shock hazards, do not open this enclosure. Refer all maintenance, upgrades, and servicing to qualified personnel. This symbol indicates the presence of electric shock hazards.
Electrostatic discharge information An electrostatic discharge (ESD) can damage static-sensitive devices or microcircuitry. Proper packaging and grounding techniques are necessary precautions to prevent damage. To prevent electrostatic damage, observe the following precautions: • • • Transport products in static-safe containers such as conductive tubes, bags, or boxes. • Keep work area free of nonconductive materials, such as ordinary plastic assembly aids and foam packing.
Post-installation procedure Perform the steps below after installing or removing a server component. 1. Be sure all components are installed according to the described step-by-step instructions. 2. Check to make sure you have not left loose tools or parts inside the server. 3. Reinstall any expansion board, peripheral, and system cables that have previously been removed. CAUTION: Do not operate the server for more than ten minutes with the access panel and disk drives removed.
Cable management Always follow good cable management practices when working inside the computer. • • Keep cables away from major heat sources like the heat sink. • • Keep cables clear of sliding or moveable parts to prevent cutting or crimping. • • • • • Some flat ribbon cables come prefolded. Never change the folds on these cables. Do not jam cables on top of expansion cards or memory modules. Printed circuit cards are not designed to withstand excessive pressure.
System covers Primary access panel The main chassis area is protected by the primary access panel. This panel must be removed to access the internal components and the system board cable connections of the system drives. To remove the primary access panel: 1. Perform steps 1 through 4 of the pre-installation procedure. 2. Remove the primary access panel. a. Loosen the primary access panel thumbscrew (1). b.
Secondary access panel The signal and power cable connections of the system drives are shielded by the secondary access panel. This panel must be removed when configuring the system drives. To remove the secondary access panel: 1. Remove the primary access panel. 2. Remove the secondary access panel. a. Remove the four screws that secure the panel (1). Keep these screws for later reinstallation. b. Slide the panel backward to release it from the chassis (2). c. 3.
Drive bay configuration The server supports three drive bays—two drive bays for 1-inch non-hot-plug SAS or SATA hard disk drives (HDD) and one drive bay for a slim type SATA optical disc drive (ODD). Go to the HP website at www.hp.com and refer to the options list for this server model for the latest information on supported system drives. Item Description 1 Hard disk drive 1 2 Hard disk drive 2 3 Optical disc drive NOTE: The server does not support SAS and SATA HDD models at the same time.
SATA SKU data cable management Item Description HP part number 1–2 SATA HDD cables 448180-001 3 SATA ODD cable 433434-001 SAS SKU data cable management Item Description HP part number 1–4 SAS HDD cable 451375-001 5 SAS LED cable 438884-001 6 SATA ODD cable 433434-001 Removal and replacement procedures 35
Power cable management Item PSU cable label Connects to 1 P1 PWR_CN on the system board 2 P2 CN4 on the system board 3 P3 Optical disc drive 4 P8 2nd hard drive 5 P9 1st hard drive Hard disk drive Hard drives installed in the server are labeled as HDD 1 and HDD 2, from left to right, when viewed from the front of the server. The drive bays can accommodate large form factor (LFF) non-hot-plug SAS or SATA hard drives. The following drive capacities are supported.
Guidelines for installing hard drives • Install only hard drive models specified for your ProLiant server. Installing unsupported hard drives may damage the system by consuming power and generating heat in excess of the server’s operating tolerance. This condition may result in a loss of system and/or data integrity. • When installing an additional hard drive (HDD 2), use the HDD 2 drive carrier. This carrier has five pre-installed HDD mounting screws.
c. Push the HDD 1 carrier towards the front of the chassis, and then slide it out completely (3). d. Remove the four mounting screws that secure the HDD 1 module to its carrier (4). Reuse these screws when you install the new hard drive. e. Remove the HDD 1 module from its carrier (5). f. Place the old hard drive on a static-dissipating work surface or inside an anti-static bag. g. Proceed to step 5 for instructions on how to install the new hard drive module.
4. Remove the HDD 2 drive carrier. a. Remove the screw that secures the HDD 2 carrier (1). b. Push the HDD 2 carrier towards the front of the chassis, and then slide it out completely (2). c. Remove four of the five mounting screws from the carrier. 5. Remove the new hard drive from its protective packaging. 6. Install the new hard drive module in its carrier. a. Align the hard drive module on the carrier (1). b. Secure the hard drive assembly with four mounting screws (2).
7. Install the new hard drive assembly in the chassis. a. Slide the hard drive assembly into the chassis (1). b. Secure the drive carrier with one screw (2).
8. Connect the appropriate data (1) and power (2) cables to the new hard drive. SATA HDD model SAS HDD model 9. Perform the post-installation procedure.
Optical disc drive The server has a default slim-type 12.7 mm SATA optical disc drive. You can choose to replace this default ODD with another model. The following SATA ODD models are supported: • • DVD drive DVD-RW drive Guidelines for installing an optical disc drive • Install only ODD models specified for your ProLiant server. Installing unsupported ODDs may damage the system by consuming power and generating heat in excess of the server’s operating tolerance.
To replace the default optical disc drive: 1. Remove the primary and secondary access panels. 2. Remove the default optical disc drive from the chassis. a. Disconnect the data and power cables from the ODD (1). b. Remove the screw that secures the ODD carrier (2). Reuse these screws when you install the new ODD. c. 3. Push the ODD carrier towards the front of the chassis, and then slide it out completely (3). Remove the ODD backplane board. a.
4. Remove the default optical disc drive from its carrier. a. Use a flat-blade M2.5 screwdriver to remove the four mounting screws that secure the ODD module to its carrier (1). Reuse these screws when you install the new ODD. b. Remove the default ODD module from its carrier (2). c. Place the old ODD module on a static-dissipating work surface or inside an anti-static bag. 5. Remove the new ODD module from its protective packaging. 6. Install the new ODD module in its carrier. a.
7. Reinstall the ODD backplane board. a. Connect the backplane board to the new ODD module (1). b. Secure the backplane board to the ODD carrier with two screws removed (2). 8. Install the new ODD assembly in the chassis. a. Slide the ODD assembly into the chassis (1). b. Secure the ODD carrier with two screws (2). c. 9. Connect the data and power cables to the new optical disc drive (3). Perform the post-installation procedure.
System board configuration Refer to the following sections for instructions about how to remove or replace the processor, the memory modules, the expansion cards, and the system battery. Procedures for installing the SAS controller board, PCI-X riser board, and Lights-Out 100c remote management card option kits are also provided. Processor The system processor socket supports several Intel processor models. Go to page 97 for the list of supported processor models and their specifications.
Processor installation WARNING: To reduce the risk of personal injury from hot surfaces, allow the heat sink and the processor to cool before touching them. CAUTION: To prevent the heat sink from tilting to one side during installation/removal procedures, observe a diagonally opposite pattern (an “X” pattern) when loosening and tightening the four spring loaded screws. The procedure for replacing the current processor consists of five major steps which are as follows: 1. Remove the heat sink. 2.
4. Remove the heat sink. a. Use the system screwdriver to loosen the four spring-loaded screws a few threads out, observing a diagonally opposite pattern, and then loosen them completely to release the heat sink from the processor base (1). b. Rotate the heat sink a few degrees clockwise and counterclockwise to break the thermal compound bond loose (2).
c. 5. Lift the heat sink away from the system board (3). Lay the heat sink down in an upright position. To remove the old processor: 1. Rotate the load lever to the open position. 2. Open the retention plate to expose the socket body. 3. Gently lift the processor out of its socket. 4. Place the old processor on a static-dissipating work surface or inside an anti-static bag.
To apply thermal compound: Perform the procedure below only if you will be using the same heat sink as before. If you are using a new one, there is no need to apply thermal compound as there is already a preapplied thermal compound in the new heat sink. CAUTION: Applying too little thermal compound will cause a gap between the contact surfaces. This means that the heat sink is not even in direct contact with the processor, and therefore its capacity to draw out heat is greatly reduced.
3. Rotate the load lever to the lock position. To install the heat sink: CAUTION: To prevent overheating or a possible system crash, use only a heat sink specified for your ProLiant server. 1. If you are using a new heat sink, remove the cover protecting the preapplied thermal compound. Be careful not to touch or scratch the thermal compound. 2. Install the heat sink. a. Insert the heat sink’s spring-loaded screws into the system board holes (1). b.
Memory The system has four DIMM slots that support up to 8 GB maximum system memory (2 GB in each of the four DIMM slots). The DIMM slots’ holding clips are color-coded to indicate the correct population sequence in a singleor two-DIMM configuration.
To install a memory module: 1. Perform the pre-installation procedure. 2. If necessary, remove any accessory boards or cables that prevent access to the DIMM slots. 3. Locate an empty DIMM slot on the system board. 4. If necessary, open the holding clips of the selected DIMM slot. 5. Remove the memory module from its protective packaging, handling it by the edges. 6. Install the memory module. a.
Expansion board System board PCI expansion slots There are two PCI Express expansion slots on the system board. Item Slot code Slot type Interconnect Function 1 Expansion_slot_2 PCI Express x8 x4 Supports a low-profile riser board 2 Expansion_slot_1 PCI Express x8 x8 Supports a full-length/full-height riser board NOTE: The Expansion_slot_2 can support PCI Express x8 expansion boards but at x4 speed.
PCI riser board assembly The two PCI Express riser boards attached to the PCI riser board assembly convert the functionality of the system board expansion slots to a pair of slots positioned at a 90° angle from the system board. Item Description 1 Full-length/full-height PCI Express x8 riser board 2 Low-profile PCI Express x8 riser board NOTE: Users have the option to replace the full-length/full-height PCI Express x8 riser board with an optional 133 MHz/3.3V PCI-X model.
To remove the PCI riser board assembly: 1. Perform the pre-installation procedure. 2. Disconnect all cables connected to an existing expansion board. 3. Remove the PCI riser board assembly. a. Loosen the two captive thumbscrews that secure the assembly to the chassis (1). b. Lift the assembly away from the chassis (2). To reinstall the PCI riser board assembly: 1. Align the assembly with the system board expansion slots, and then press it down to ensure full connection to the system board. 2.
Installing an expansion board Expansion board installation guidelines The system supports up to two expansion boards at a time. Use only HP supported expansion boards that meet the following specifications: • Compliance ○ PCI Express x8 ○ PCI-X (available only when the optional PCI-X riser board is installed) • Form factor ○ Low-profile ○ Full-height/full-length To install an expansion board: 1. Remove the PCI riser board assembly. 2.
4. Remove the expansion board from its protective packaging, handling it by the edges. Some expansion boards can only be installed in one slot but other boards can be configured to fit in either slot by replacing the default bracket (attached to the board) with a different sized one. The different sized bracket and instructions on how to attach it to the board is included in the option kit. 5. Verify that the board’s default bracket is compatible with the configuration of the selected slot.
System battery The server uses a nonvolatile memory that requires a battery to retain system information when power is removed. This 3-volt 230-mAh lithium coin cell battery is located on the system board. If the server no longer automatically displays the correct date and time, the system battery that provides power to the real-time clock may need to be replaced. Under normal use, battery life is 5 to 10 years.
To replace the system battery: 1. Perform the pre-installation procedure. 2. If necessary, remove any accessory boards or cables that prevent access to the battery socket. 3. Locate the system battery. 4. Replace the system battery. a. Squeeze the metal clamp that extends above one edge of the battery until the battery pops up (1). b. Lift up the old battery to remove it (2). c. 5.
Option kits Refer to the following sections for instructions about how to install the SAS controller board, SAS HDD cable, SAS LED cable, PCI-X riser board, and Lights-Out 100c remote management card option kits. SAS controller board and SAS HDD/LED cables If you intend to change the system from a SATA to SAS configuration, first install the SAS controller board, and then connect the SAS HDD and LED cables. NOTE: Remove the SATA HDD cables from the chassis if you intend to install a SAS hard disk drive.
4. Remove the controller board from its protective packaging, handling it by the edges. 5. Install the controller board. a. Slide the controller board into the slot (1). Make sure the board is properly seated in the slot. b. Secure the controller board with the one screw (2). 6. Reinstall the PCI riser board assembly to the chassis. 7. Proceed to the next section for instructions on how to connect the SAS HDD and LED cables. To connect the SAS HDD and LED cables: 1. Connect the SAS HDD cable. a.
c. 2. Secure the SAS cable lines in the chassis cable tie (3). Connect the SAS LED cable. a. Connect the other end of the LED cable to the CN26 connector on the system board (1). b. Connect one end of the LED cable to the SAS controller board LED cable connector (2). 3. Proceed to page 37 for instructions on how to install the SAS hard drive.
PCI-X riser board You can replace the full-length/full-height PCI Express x8 riser board with an optional 133 MHz/3.3V PCI-X model. This will allow installation of PCI-X compatible expansion boards. NOTE: For ease of reading, the PCI riser board assembly will simply be referred to as “assembly” in this section. To install the PCI-X riser board: 1. Remove the PCI riser board assembly. 2. If an expansion board is currently installed on the full-length/full-height PCI Express x8 riser board, remove it. 3.
5. Install the PCI-X riser board. a. Align the riser board on the assembly (1). b. Secure the riser board with two screws (2). 6. Reinstall the PCI riser board assembly. 7. Perform the post-installation procedure. Lights-Out 100c remote management card The HP Lights Out 100c remote management card (IPMI 2.0 compliant) allows users to perform server management tasks remotely over a LAN or the Internet.
To install the Lights Out 100c remote management card: 1. Perform the pre-installation procedure. 2. Locate the Lights-Out 100c module connector on the system board. 3. Remove the Lights-Out 100c blank bracket. a. Remove the remote management port cover (1). b. Position the module between the USB and video ports (2). c. Attach the module to the CN6 connector (3). d. Secure the module with the two screws that came with the module option kit (4). 4. Perform the post-installation procedure.
System fans The server has three system fans located on the chassis’ center wall. The figure below identifies the system fans by their device number and shows their corresponding cable connections. Device number System board connector 1 CPU_FAN1 2 CPU_FAN2 3 SYSFAN NOTE: Fan 1 and 2 are for the processor and DIMMs; fan 3 is for the expansion boards. A new system fan can be installed to allow the server to operate properly in case the default system fan becomes defective.
To replace a system fan: 1. Perform the pre-installation procedure. 2. Remove the defective system fan: a. Disconnect the fan cable from its system board connector (1). b. Unlatch the fan cable from the chassis cable clip (2). c. Grasp the fan by the blue handle, and lift it up from the chassis (3). 3. Remove the system fan from its protective packaging. 4. Install the new system fan. a. Route the fan cable through the vacated fan bracket (1). b. Insert the fan in the fan bracket (2). c.
Power supply unit Located on the right rear side of the server is a single standard autoranging 350-watts PSU with PFC (power factor correction) function.
To replace the power supply unit: 1. Perform the pre-installation procedure. 2. Disconnect the system power cables. a. Disconnect all power cables connected to the system drives (1). b. Unlatch the drive power cables from the front chassis cable tie, and then pull them through the center wall (2). c. d. Disconnect the system board’s (PWR_CN) and processor’s (CN4) ATX power cables from their system board connectors (3). Unlatch the ATX power cables from their chassis cable tie (4).
3. Remove the default power supply unit. Reuse the three screws you removed in this step for installing the new PSU. a. Remove the two PSU screws on the rear panel (1). b. Remove the single PSU screw on the side of the chassis (2). c. 4. Lift up the PSU from the chassis (3). Install the new power supply unit. a. Lay down the new unit in the PSU section of the chassis (1). b. Insert the two PSU rear panel screws (2). c. Insert the one PSU screw on the side chassis (3).
5. Connect the PSU cables. IMPORTANT: Check the PSU cable label before connecting them. Go to page 36 for a reference figure on proper PSU cable connections. a. Secure the ATX power cables to the chassis cable tie (1). b. Connect the ATX power cables to their system board connectors (2). c. Route the system drive power cables through the center wall, and then secure them to the chassis cable tie (3). d. Connect the power cables of all installed system drives (4). 6.
Diagnostic tools HP Insight Diagnostics HP Insight Diagnostics is a proactive server management tool, available in both offline and online versions, that provides diagnostics and troubleshooting capabilities to assist IT administrators who verify server installations, troubleshoot problems, and perform repair validation. HP Insight Diagnostics Offline Edition performs various in-depth system and component testing while the OS is not running. To run this utility, launch the Support CD.
Phoenix BIOS software Your ProLiant server uses BIOS to boot up the system. Phoenix BIOS software is a ROM BIOS-based firmware that allows reliability, manageability, and connectivity for server platforms. This software contains a set of programs permanently stored in an EEPROM chipset located on the system board. These programs assist in managing, initializing, and testing the hardware devices installed on the computer.
The Setup Utility loads the configuration values in a battery-backed nonvolatile memory called CMOS RAM. This memory area is not part of the system RAM, which allows configuration data to be retained when power is turned off. The values take effect when the system is booted. POST uses these values to configure the hardware. If the values and the actual hardware do not agree, POST generates an error message. You must run this utility to change the BIOS settings from the default or current configuration.
Setup Utility navigation keys Use the following keyboard keys to work your way through the various menu and submenu screens of the Setup Utility. Key Functions ← and → To move between selections on the menu bar. ↑ and ↓ To move the cursor to the field you want. The currently selected field will be highlighted. The right side of each menu screen displays the Item Specific Help panel. This panel displays the help text for the currently selected field. It updates as you move the cursor to each field.
Setup Utility menus The Setup Utility provides a menu bar with the menu selections. The menu bar choices are described in the following sections.
Advanced menu Field Description Advanced Chipset Control Displays the settings related to the system chipsets. Press Enter to access the related submenu. Advanced Processor Options Displays the settings related to the processor. Press Enter to access the related submenu. I/O Device Configuration Displays the settings related to the serial port. Press Enter to access the related submenu. Hard Disk Configuration Displays the settings related to the system hard drives.
Security menu Field Description Supervisor Password Is Current supervisor password status (Clear or Enabled) Set Supervisor Password Select the field, and then press Enter to set, change, or remove a supervisor password. Password on Boot Select whether to require the supervisor password during bootup. Supervisor password The Security menu allows users to set a supervisor password. When entered, this password will allow the user to access and change all settings in the Setup Utility.
To remove the supervisor password: 1. In the Security menu screen, select the Supervisor Password Is field, and then press Enter. 2. Type the original password then press Enter. 3. Press Enter twice without entering anything in the new and confirm password fields. 4. Press F10 to save the changes you made and close the Setup Utility. The Supervisor Password Is field value is set to Clear.
Exit menu Field Description Exit Saving Changes Saves changes made and closes the Setup Utility. Keyboard shortcut: F10 Exit Discarding Changes Discards changes made and closes the Setup Utility. Load Setup Default Loads the factory-default settings for all Setup fields. Keyboard shortcut: F9 Discard Changes Discards all changes made to the Setup Utility and loads the previous configuration settings. Save Changes Saves all changes made to the Setup Utility.
5. Reboot the server. The diagnostic screen is displayed briefly at the end of POST. 6. Press the Pause/Break key to continue displaying the screen until another key is pressed. 7. Press any key to continue with the system bootup. Updating/recovering the system BIOS An interruption during the BIOS upgrade/recovery process (e.g. a power outage) can corrupt the BIOS code, which will cause the system to go into an unbootable state.
IMPORTANT: A power interruption during the BIOS update/recovery process can corrupt the system BIOS code. Make sure the server is connected to a UPS unit during the update process. To perform a BIOS update/recovery: 1. Go to http://www.hp.com/go/support and download the System ROMPaq Firmware Upgrade Utility for your ProLiant server. 2. Use the ROMPaq Diskette Creator to create a bootable ROMPaq diskette which should contain the following files: ○ ○ ○ ○ CONFIG.sys CPQO2202.xxx CPQSRVR2.cpu ROMPAQ.
Loading system defaults If your system fails after you make changes in the Setup menus, reboot the server, enter Setup and load the system default settings to correct the error. These default settings have been selected to optimize your server’s performance. To load the system defaults: 1. Reboot the server in a normal manner. 2. During POST, press F10 to access the Setup Utility. 3. Press F9 to load the default values. 4. Press F10 to save the changes you made and close the Setup Utility.
To clear CMOS: 1. Perform the pre-installation procedure. 2. Remove the PCI riser board assembly. 3. Locate the clear CMOS jumper on the system board. 4. Remove the jumper block and set it over the 2-3 pins for 20 to 30 seconds. 5. Return the jumper block to its default 1-2 position. 6. Perform the post-installation procedure. 7. During POST, press F10 to access the Setup Utility. 8. Press F9 to load the system default values. 9.
Error code Error message Corrective action/description 0200 Failure Fixed Disk Fixed disk is not working or was not configured properly. 1 Run Setup and check if the fixed-disk type is 2 0210 Stuck key Stuck key on keyboard. 1 Locate the stuck key on your keyboard and release 2 0211 Keyboard error correctly identified. Check to see if the fixed disk is attached properly. it. Reboot the server. Keyboard not working.
Error code Error message Corrective action/description 0271 Check date and time settings BIOS found date or time is out of range. May require setting legal date (1991-2099). Access Setup and check the values in the System Time and System Date fields of the Main menu. 0280 Previous boot incomplete - Default configuration used Initial bootup failed. BIOS automatically loads the default system values and then boots again.
Connectors, switches, and LEDs Connectors and components Front panel Item Icon Description 1 Serial label pull tab 2 Front USB ports 3 Front unit identification (UID) button/LED 4 System health LED 5 Embedded NIC activity/link LED 6 HDD activity LED 7 Power/standby button/LED 8 Optical disc drive (ODD) manual eject hole 9 ODD eject button 10 ODD activity LED 11 Optical disc drive Connectors, switches, and LEDs 88
Item Icon Description 12 Hard disk drive (HDD) 2 13 HDD 1 NOTE: The location/availability of items 8 – 11 may vary depending on the model of the installed optical disc drive.
Item Icon Description 13 Embedded NIC link LED 14 Embedded NIC activity LED System board Item Component code Description 1 CN6 DL120 G5 HP Lights-Out 100c module connector 2 DIMM_CH2_B Channel 2 1st DDR II DIMM slot 3 DIMM_CH2_D Channel 2 2nd DDR II DIMM slot 4 DIMM_CH1_A Channel 1 1st DDR II DIMM slot 5 DIMM_CH1_C Channel 1 2nd DDR II DIMM slot 6 CPU Processor 7 PWR_CN 20-pin ATX system board power connector 8 CN4 4-pin ATX processor power connector 9 CPU_FAN1 Processor
Item Component code Description 17 SYSFAN System fan connector 18 LED2 System fan failure LED 19 CN9 Front USB port connector 20 SKT2 Internal USB connector 21 BAT1 System battery 22 HDD2 HDD 2 SATA cable connector 23 HDD4 Reserved SATA HDD cable connector 24 ODD1 ODD SATA cable connector 25 CN14 Trusted Platform Module (TPM) connector 26 HDD3 Reserved SATA HDD cable connector 27 JP7 Clear CMOS jumper 28 HDD1 HDD 1 SATA cable connector 29 Expansion_slot_1 Expansion s
System jumpers Item Function Status Status description 1 Boot block (JP5) 1–2 Normal operation (default) 2–3 Configure BIOS Removed Access the boot block code 1–2 Normal operation (default) 2–3 Clear CMOS data 2 CMOS clear (JP7) Connectors, switches, and LEDs 92
Status LED indicators The status LED indicators aid in problem diagnosis by indicating the status of system components and operations of the server. External LED indicators Item Function Status Status description 1 and 6 Unit identification Blue A UID button has been pressed. 2 System health Amber A pre-failure system threshold has been breached.
Item Function Status Status description 8 Embedded NIC activity Flashing green Ongoing network activity System board LED indicators The system board LED indicators monitors the status of the hardware components. When any of these indicators are activated, the system health indicator on the front panel lights up. Item Function Status Status description 1 Processor fan failure Green Either fan 1 or fan 2, or both is defective.
System specifications Hardware specifications System unit Item Attribute Processor socket Intel LGA775 Processor support • • • • Intel Celeron 400 Sequence Intel Pentium Dual-Core Desktop Dual-Core and Quad-Core Intel Xeon Intel Core 2 Duo Desktop Core logic chipsets • Intel 3200 MCH (U8) – north bridge, core logic controller • Intel 82801IR ICH9R (U21) – south bridge • ServerEngines Pilot 2 (U18) – BMC controller Hardware monitoring chipset Integrated in the ServerEngines Pilot 2 chip LAN contro
Item Attribute Status LED indicators • Front panel – UID, system health, embedded NIC activity/link, HDD activity, and power • Rear panel – Embedded NIC activity/link and UID • System board – processor fan, system fan, and DIMM failure; system/processor OTP Server management • Dedicated system health indicator • Onboard hardware failure indicators • Management NIC function via the HP Lights-Out100c remote management card (optional) Thermal solution • Three system fans • One processor heat sink • One
Processor Intel Celeron 400 Sequence Item Specification Processor number L420 L440 CPU speed 1.6 GHz 2.0 GHz Bus speed 800 MHz 800 MHz Bus/core ratio 8 10 L2 cache size 512 KB 512 KB L2 cache speed 1.6 GHz 2.0 GHz Manufacturing technology 65 nm 65 nm Core stepping A1 A1 CPUID string 10661h 10661h Thermal design power 35W 35W Thermal specification 60.4°C 60.4°C VID voltage range 1.0V–1.3375V 1.0V–1.
Intel Xeon Dual-Core Item Specification Processor number E3110 3065 3075 3085 E3120 CPU speed 3.0 GHz 2.33 GHz 2.66 GHz 3.0 GHz 3.1 GHz Bus speed 1333 MHz 1333 MHz 1333 MHz 1333 MHz 1333 MHz Bus/core ratio 9 7 8 9 9.5 L2 cache size 6 MB 4 MB 4 MB 4 MB 6 MB L2 cache speed 3.0 GHz 2.33 GHz 2.66 GHz 3.0 GHz 3.
Item Specification Processor number X3220 X3330 X3360 CPU speed 2.40 2.66 2.83 Bus speed 1066 GHz 1333 GHz 1333 GHz Bus/core ratio 9 8 8.5 L2 cache size 8 MB 6 MB 12 MB L2 cache speed 2.4 GHz 2.66 GHz 2.83 GHz Manufacturing technology 65 nm 45 nm 45 nm Core stepping G0 R0 C1 CPUID string 06FBh 1067Ah 10676h Thermal design power 95W 95W 95W Thermal specification 62°C 71°C 71°C VID voltage range 1.100V-1.372V 1.3625V 0.962V-1.
Power supply unit Item Attribute Model DPS-350WB A Type 350W Dimensions Height 40 mm (1.57 in.) Depth 240 mm (9.46 in.) Width 106 mm (4.18 in.) Weight (approximate) 1.73 kg (3.
Software specifications Item Attribute Network operating system (NOS) support • • • • • • • • • • • • • • • • • • Microsoft Windows Server 2003 R2 Enterprise Edition • • • • HP Insight Diagnostics System diagnostics Microsoft Windows Server 2003 R2 Enterprise x64 Edition Microsoft Windows Server 2003 R2 Standard Edition Microsoft Windows Server 2003 R2 Standard x64 Edition Microsoft Windows Server 2003 Web Edition Microsoft Windows Server 2008 Enterprise Edition Microsoft Windows Server 2008 Enterpr
Physical specifications Item Attribute System board dimensions Length 330.20 mm (13.0 in.) Width 228.6 mm (9.0 in.) Server dimensions Height 43.2 mm (1.70 in) Width 448.0 mm (17.64 in) Depth 682.0 mm (26.85 in) Server weight (maximum configuration, approximate) Basic configuration (one hard drive installed) 14.7 kg (32.41 lb) Fully loaded configuration (both 15.45 kg (34.
Environmental specifications Item Attribute Temperature range Operating 10–35°C (50–95°F) Non-operating -30–60°C (-22–140°F) Humidity (non-condensing) Operating 10–90% RH Non-operating 10–95% RH Altitude Operating 0–10,000 feet Non-operating 0–30,000 feet Acoustic noise Idle, minimum (fixed disk drives L Wad (BELS) – 6.19 L pA (dBA) – 43.5 spinning) Operating, minimum (random seeks to fixed disk drives) L Wad (BELS) – 6.20 L pA (dBA) – 43.
Index HP Insight Diagnostics, 73 A IPMI Event Log, 73 AC power power-down procedure, 30 status indicator, 93 Phoenix BIOS software, 74 drive bay configuration data cable management, 34 air baffle hard drives, 36 removing, 47 optical disc drive, 42 B power cable connections, 36 Baseboard Management Controller. See BMC Basic Input/Output System. See system BIOS battery location, 59 replacement warnings, 59 system drive bays, 34 E electrostatic discharge.
H I/O subsystem, 95 hard drive illustrated parts catalog mechanical components, 16 configuring, 78 system components, 21 installation guidelines, 37 installing, 37 installation guidelines removing, 37 expansion boards, 57 status indicator, 93 hard drive, 37 storage controller, 95 optical disc drive, 42 supported drives, 36 IPMI card installing, 66 hardware configuration part number, 22 boot-time diagnostic screen, 81 ESD damage prevention, 29 IPMI Event Log diagnostic, 73 expansion board
onboard controllers server, 102 BMC, 95 LAN, 95 system board, 102 POST memory controller, 95 error messages, 85 storage controller, 95 overview, 85 VGA, 95 running, 85 optical disc drive troubleshooting, 87 cable connection, 35 power fluctuations, caution, 30 installation guidelines, 42 power supply unit part numbers, 22 cable connections, 36 replacing, 43 disconnecting cables, 70 supported drives, 42 installing, 71 removing, 71 P PCI riser board assembly description, 55 PCI-X support,
SAS controller board, 61 supervisor password SAS HDD cable, 62 changing, 79 SAS LED cable, 63 removing, 80 SAS HDD cable resetting, 80 connecting, 62 connection, 35 setting, 79 system BIOS part number, 22 boot block, 82 SAS LED cable overview, 74 connecting, 63 recovering, 82 connection, 35 updating, 82 part number, 22 system board SATA data cable dimensions, 102 connections, 35 layout, 90 SATA hard drive part numbers, 22 cable connections, 35 installing, 37 status LED indicators,
memory, 96 uninterruptible power supply. See UPS physical, 102 unit identification function, 91 power supply unit, 100 LED indicator, front, 93 processor, 97 software, 101 thermal compound, 50 thermal solution, 96 U UID.
