HP Deskjet 3050A J611 series
Contents 1 How Do I?.................................................................................................................................................................................................3 2 Get to know the HP All-in-One Printer parts...............................................................................................................................................................................................5 Control panel features..................................
Regulatory notices...................................................................................................................................................................................49 Index..............................................................................................................................................................................................................
1 How Do I? Learn how to use your HP All-in-One • • • • Printer parts Load media Replace the cartridges Clear a paper jam How Do I? 3
Chapter 1 4 How Do I?
2 Get to know the HP All-in-One • • • • • Printer parts Control panel features Wireless Settings Status Lights Auto Power-Off Printer parts 1 Input tray 2 Paper-width guide for the input tray 3 Control panel 4 Cartridge door 5 Output tray 6 Output tray extender (also referred to as the tray extender) 7 Cartridges Get to know the HP All-in-One 5
Chapter 2 Control panel features Control panel features 1 Back: Returns to the previous screen. 2 Cancel: Stops the current operation, restores default settings. 3 Setup: Opens the Setup menu where you can check ink levels, change Auto Power-Off setting, perform maintenance tasks, and set language and region settings. 4 Selection buttons: Use buttons to select menu items on the printer display. 5 Wireless status light and button: Blue light indicates wireless connection.
(continued) How do I? Instructions View signal strength of wireless connection. 1. 2. 3. Restore network settings to default settings. The printer will disconnect from the network. To reconfigure the wireless printer settings, see Connect a new printer. Turn wireless on or off. 1. 2. 3. 4. 1. 2. 3. 4. Establish a Wi-Fi Protected Setup (WPS) connection. Press the Wireless button to display the Wireless Menu. From the Wireless Menu, select Connected IP XXX.XXX.XX.XX.
Chapter 2 Light behavior Solution Off ePrint is disabled. Press ePrint button to access ePrint menu on the printer display. On ePrint is on and connected. On Button Light Light behavior Solution Off The device is powered off. Pulsing Indicates the device is in sleep mode. The device automatically enters sleep mode after 5 minutes of inactivity. Fast blinking Error has occurred. Refer to messages on printer display. On Printer is on and ready to print.
3 Print Choose a print job to continue. Print photos Print documents Print envelopes Print Quick Forms See Tips for print success for more information. Print photos To print a photo on photo paper 1. Make sure the output tray is open. 2. Make sure you have paper loaded in the input tray. See Load media for more information. 3. On the File menu in your software application, click Print. 4. Make sure the product is the selected printer. 5. Click the button that opens the Properties dialog box.
Chapter 3 NOTE: For maximum dpi resolution, go to the Paper/Quality tab and select Photo Paper, Best Quality from the Media drop-down list. Then go to the Advanced tab and select Yes from the Print in Max DPI drop-down list. If you want to print Max DPI in grayscale, select High Quality Grayscale from Print in Grayscale on the drop-down list, and then select Max DPI, after selecting Photo Paper, Best Quality. 7. Click OK to return to the Properties dialog box. 8.
Print Quick Forms Use Quick Forms to print Office Forms, Paper Types, and Games. Print Quick Forms 1. Select Quick Forms from the printer display menu. TIP: If the Quick Forms option does not appear on the printer display menu, press the Back button until the Quick Forms option appears. 2. Press the selection buttons to select Office Forms, Paper Type, or Games. Then select OK. 3. After you have selected the type of form that you want to print, select the number of copies, then press OK.
Chapter 3 Ink tips • Use genuine HP ink cartridges. • Install both the black and tri-color cartridges correctly. For more information, see Replace the cartridges. • Check the estimated ink levels in the cartridges to make sure there is sufficient ink. For more information, see Check the estimated ink levels. • For more information, see Improve print quality. • If you are seeing ink smears on the back of the pages that you printed, use the Tools menu on the printer display to clean.
• You can print your document on both sides of the paper, instead of just one side. NOTE: Click the Advanced button on the Paper/Quality or Layout tab. From the Pages to Print drop-down list select Print Odd Pages Only. Click OK to print. After the odd numbered pages of the document have been printed, remove the document from the output tray. Reload the paper in the input tray with the blank side facing up. Return to the Pages to Print drop-down list and then select Print Even Pages Only.
Chapter 3 14 Print
4 ePrint from anywhere The ePrint feature on your product provides convenience printing that allows you to print from anywhere. Once enabled, ePrint assigns an email address to your product. To print, simply send an email containing your document to that address. You can print images, Word, PowerPoint, and PDF documents. It's easy! • ePrint from anywhere ePrint from anywhere To ePrint a document from anywhere 1. Find your ePrint email address. a. Press the ePrint button on the control panel.
Chapter 4 16 ePrint from anywhere
5 Paper basics • • Recommended papers for printing Load media Recommended papers for printing If you want the best print quality, HP recommends using HP papers that are specifically designed for the type of project you are printing. Depending on your country/region, some of these papers might not be available. ColorLok • HP recommends plain papers with the ColorLok logo for printing and copying of everyday documents.
Chapter 5 HP Printing Paper • HP Printing Paper is a high-quality multifunction paper. It produces documents that look and feel more substantial than documents printed on standard multipurpose or copy paper. It features ColorLok Technology for less smearing, bolder blacks, and vivid colors. It is acid-free for longer lasting documents. HP Office Paper • HP Office Paper is a high-quality multifunction paper. It is suitable for copies, drafts, memos, and other everyday documents.
c. Slide paper-width guide to the left Slide paper-width guide to the left. d. Load paper. Insert stack of paper into input tray with short edge forward and print side up. Slide stack of paper down until it stops. Slide paper-width guide to the right until it stops at edge of paper. Load small-size paper a. Raise the input tray Raise the input tray.
Chapter 5 b. Lower the output tray Lower the output tray and pull out the tray extender. c. Slide paper-width guide to the left. Slide paper-width guide to the left. d. Load paper. Insert stack of photo paper with short edge down and print side up. Slide stack of paper forward until it stops. NOTE: If the photo paper you are using has perforated tabs, load photo paper so that tabs are on top. Slide paper-width guide to the right until it stops at edge of paper. Load envelopes a.
b. Lower the output tray Lower the output tray and pull out the tray extender. c. Slide paper-width guide to the left. Slide paper-width guide to the left. Remove all paper from the main input tray. d. Load envelopes. Insert one or more envelopes into far-right side of the input tray. The side to be printed on should face up. The flap should be on the left side and facing down. Slide stack of envelopes down until it stops. Slide paper-width guide to the right against stack of envelopes until it stops.
Chapter 5 22 Paper basics
6 Copy and scan • • • • Copy Scan to a computer Tips for copy success Tips for scan success Copy ▲ The copy menu on the printer display allows you to easily select number of copies and color or black and white for copying on plain paper. For more advanced settings, such as changing the paper type and size, adjusting the darkness of the copy, and resizing the copy, select Settings from the Copy Menu. Easy Copy a. Load paper. Load full-size paper in the paper tray. b. Load original. Lift lid on product.
Chapter 6 Close lid. c. Select Copy from the printer display menu to access the copy menu. If you do not see Copy on the printer display, press the back button until you see Copy. From the Copy menu, press the button next to Copy. Press the button next to Copy Number to increase or decrease the number of copies. Press the button next to OK to confirm. Press the button next to Copy Black or Copy Color to copy onto A4 or 8.5” x 11” plain paper.
Close lid. b. Start scan. Scan from the printer control panel 1. Select Scan from the printer display menu. If you do not see Scan on the printer display press the Back button until you do. 2. Select the computer that you want to scan to from the printer display. If you do not see your computer listed on the printer display make sure that your computer is connected to the printer either wirelessly or through a USB cable.
Chapter 6 3. Select Save if you want to keep the application open for another scan, or select Done to exit the application. 4. After the scan is saved, a Windows Explorer window will open in the directory where the scan was saved. Tips for copy success • Load your original print side down on the right front corner of the glass. • To increase or decrease the contrast of your printed output, select Copy from the printer display and then select Settings.
7 Work with cartridges • • • • • Check the estimated ink levels Order ink supplies Replace the cartridges Use single-cartridge mode Cartridge warranty information Check the estimated ink levels You can easily check the ink supply level to determine how soon you might need to replace a cartridge. The ink supply level shows an estimate of the amount of ink remaining in the cartridges. To check the ink levels from the control panel 1.
Chapter 7 Locate the cartridge number in the Printer Software 1. Click the HP All-in-One desktop icon to open the Printer Software. NOTE: You can also access the Printer Software by clicking Start > Programs > HP > HP Deskjet 3050A J611 series > HP Deskjet 3050A J611 series 2. In the Printer Software, click Shop For Supplies Online. The correct cartridge number will be automatically displayed when you use this link. To order genuine HP supplies for the HP All-in-One, go to www.hp.com/buy/supplies.
Wait for print carriage to move to center of the product. b. Press down to release cartridge, then remove it from slot. 4. Insert new cartridge. a. Remove cartridge from packaging. b. Remove plastic tape using pink pull tab. c. Slide cartridge into slot until it clicks into place.
Chapter 7 d. Close cartridge door. 5. Align cartridges. Related topics • Choose the right cartridges • Order ink supplies Use single-cartridge mode Use the single-cartridge mode to operate the HP All-in-One with only one print cartridge. The single-cartridge mode is initiated when a print cartridge is removed from the print cartridge carriage. During single-cartridge mode, the product can only print jobs from the computer.
8 Connectivity • • • • • • • • Wi-Fi Protected Setup (WPS – requires WPS router) Traditional wireless connection (requires router) USB Connection (non-network connection) Change from a USB connection to a wireless network Connect a new printer Change wireless network settings Tips for setting up and using a networked printer Advanced printer management tools (for networked printers) Wi-Fi Protected Setup (WPS – requires WPS router) These instructions are for customers who have already setup and installed
Chapter 8 Traditional wireless connection (requires router) To connect the HP All-in-One to an integrated wireless WLAN 802.11 network, you will need the following: A wireless 802.11b/g/n network that includes a wireless router or access point. NOTE: 802.11n will only support 2.4Ghz A desktop computer or laptop with either wireless networking support, or a network interface card (NIC). The computer must be connected to the wireless network that you intend to install the HP All-in-One on.
Connect a new printer NOTE: This method is available if you have already installed the printer software. Connect a new printer 1. From the computer’s start menu select All Programs or Programs, and then select HP. 2. Select HP Deskjet 3050A J611 series 3. Select Printer Setup and Software Selection. 4. Select Connect a new printer. Follow the onscreen instructions. Change wireless network settings NOTE: 1 This method is available if you have already installed the printer software.
Chapter 8 To open the embedded Web server NOTE: The printer must be on a network and must have an IP address. The IP address for the printer can be found by pressing the Wireless button or by printing a network configuration page. In a supported Web browser on your computer, type the IP address or hostname that has been assigned to the printer. For example, if the IP address is 192.168.0.12, type the following address into a Web browser such as Internet Explorer: http:// 192.168.0.12.
9 Solve a problem This section contains the following topics: • • • • • Improve print quality Clear a paper jam Unable to print Networking HP support Improve print quality 1. Make sure you are using genuine HP cartridges. 2. Check the print properties to make sure you have selected the appropriate paper type and print quality from the Media drop-down list. In the Printer Software, click Printer Actions and then click Set Preferences to access the print properties. 3.
Chapter 9 6. Clean the print cartridges automatically, if the diagnostic page shows steaks or missing portions of the color and black boxes. To a. b. c. clean the cartridges automatically Load letter or A4 unused plain white paper into the input tray. In the Printer Software, click Printer Actions and then click Maintenance Tasks to access the Printer Toolbox. Click Clean Ink Cartridges on the Device Services tab. Follow the onscreen instructions.
Output tray • If the paper jam is located near the front output tray, pull the paper gently out of the output tray. • You may need to open the carriage door and slide the print carriage to the right to access the paper jam. Inside of printer • If the paper jam is located inside the printer, open the cleanout door located on the bottom of the printer. Press tabs on both sides of the cleanout door. • Remove jammed paper. • Close the cleanout door.
Chapter 9 If the above solutions do not resolve the problem, click here for more online troubleshooting. Prevent paper jams • Do not overfill the input tray. • Remove printed papers from the output tray frequently. • Ensure that paper loaded in the input tray lays flat and the edges are not bent or torn. • Do not combine different paper types and paper sizes in the input tray; the entire stack of paper in the input tray must be the same size and type.
5. Restart the print spooler. To restart the print spooler a. Depending upon your operating system, do one of the following: Windows 7 • From the Windows Start menu, click Control Panel, System and Security, and then Administrative Tools. • Double-click Services. • Right-click the Print Spooler, and then click Properties. • On the General tab, next to Startup type, make sure that Automatic is selected. • If the service is not already running, under Service status, click Start, and then click OK.
Chapter 9 Click here to go online for more information. Prepare the trays Open output tray ▲ Output tray must be open to begin printing. Close cartridge door ▲ Cartridge door must be closed to begin printing. Click here to go online for more information. Printer failure Resolve printer failure. ▲ If you have already turned the printer off and then on, and this does not solve your problem, contact HP support. Please contact HP support for help .
Wait for the print carriage to move to the center of the product. 3. Remove the cartridge indicated in the error message. 4. Hold the ink cartridge by its sides with the bottom pointing up and locate the electrical contacts on the ink cartridge. The electrical contacts are four small rectangles of copper or gold-colored metal on the bottom of the ink cartridge. 5. Wipe only the contacts with a dry swab or lint-free cloth.
Chapter 9 9. Close the access door, and check if the error message has gone away. 10. If you still receive the error message, turn the product off, and then on again. Click here to go online for more information. Networking • • • • Learn how to find your network security settings. Click here to go online for more information. Learn about the Network Diagnostic Utility and other troubleshooting tips. Click here to go online for more information. Learn how to change from a USB to wireless connection.
Placing a call Call HP support while you are in front of the computer and the product.
Chapter 9 44 Solve a problem
10 Technical information The technical specifications and international regulatory information for the HP All-in-One are provided in this section. For additional specifications, see the printed documentation that came with the HP All-in-One. This section contains the following topics: • • • • Notice Specifications Environmental product stewardship program Regulatory notices Notice Specifications Technical specifications for the HP All-in-One are provided in this section.
Chapter 10 Envelopes: Up to 5 Index cards: Up to 10 Photo paper sheets: Up to 10 Paper size For a complete list of supported media sizes, see the printer software.
0957-2290 • Input voltage: 200-240Vac (+/- 10%) • Input frequency: 50/60 Hz (+/- 3Hz) NOTE: Use only with the power adapter supplied by HP. Cartridge yield Visit www.hp.com/go/learnaboutsupplies for more information on estimated cartridge yields. Acoustic information If you have Internet access, you can get acoustic information from the HP Web site. Go to: www.hp.com/support.
Chapter 10 Recycling program HP offers an increasing number of product return and recycling programs in many countries/regions, and partners with some of the largest electronic recycling centers throughout the world. HP conserves resources by reselling some of its most popular products. For more information regarding recycling of HP products, please visit: www.hp.com/hpinfo/globalcitizenship/environment/recycle/ HP inkjet supplies recycling program HP is committed to protecting the environment.
Disposal of waste equipment by users in private households in the European Union Chemical Substances HP is committed to providing our customers with information about the chemical substances in our products as needed to comply with legal requirements such as REACH (Regulation EC No 1907/2006 of the European Parliament and the Council). A chemical information report for this product can be found at: www.hp.com/go/reach.
Chapter 10 • • • • VCCI (Class B) compliance statement for users in Japan Notice to users in Japan about the power cord European Union Regulatory Notice Regulatory wireless statements Regulatory model identification number For regulatory identification purposes, your product is assigned a Regulatory Model Number. The Regulatory Model Number for your product is VCVRA-1002. This regulatory number should not be confused with the marketing name (HP Deskjet 3050A J611 series, etc.
Notice to users in Japan about the power cord European Union Regulatory Notice Products bearing the CE marking comply with the following EU Directives: • • • Low Voltage Directive 2006/95/EC EMC Directive 2004/108/EC Ecodesign Directive 2009/125/EC, where applicable CE compliance of this product is valid only if powered with the correct CE-marked AC adapter provided by HP.
Chapter 10 France • For 2.4-GHz Wireless LAN operation of this product, certain restrictions apply: This product may be used indoors for the entire 2400-MHz to 2483.5-MHz frequency band (channels 1 to 13). For outdoor use, only the 2400-MHz to 2454-MHz frequency band (channels 1 to 7) may be used. For the latest requirements, see www.arcep.fr. The point of contact for regulatory matters is: Hewlett-Packard GmbH, Dept.
Notice to users in Taiwan Regulatory notices 53
Chapter 10 54 Technical information
Index scan specifications 46 system requirements 45 A after the support period 43 W B buttons, control panel 6 warranty 43 C control panel buttons 6 features 6 copy specifications 46 customer support warranty 43 E environment Environmental product stewardship program 47 environmental specifications 45 I interface card 31, 32 N network interface card 31, 32 P paper recommended types 17 phone support 42 phone support period period for support 42 print specifications 46 R recycle ink cartrid
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