User Guide

4-36
Service Tests and Utilities
hp designjet 4000 series printer service manual
10.1 Others >>> Bag Broken Recovery
This option allows to recover the Printer from a Bag Broken error.
Perform the Bag Broken Recovery as follows:
1 In the Service Tests submenu, scroll to "10. Others" and press Enter.
2 In the Others submenu, scroll to "10.1 Bag Broken Recovery" and press
Enter.
3 The Printer will start to initialize and the Front Panel will display the following
messages:
 Starting Gamut.
 Starting TestGPIO.
If there is a failure at this point, the Front Panel will display System Error
Code 01.0:10. For more information on troubleshooting this error code,
refer to Page 2-3.
4 The Printer will now detect for a broken bag in the Ink cartridges and the
Front Panel will display the following messages:
 Detecting Bag Broken.
If the Printer does not detect that any of the Ink cartridges have a broken
bag, then the message "No ink short detected on supplies" will be
displayed on the Front Panel.
If there is a problem while reading the Bag Broken signal, the Front Panel
will display System Error Code 01.0:10. For more information on
troubleshooting this error code, refer to Page 2-3.
Check also System Error
Code 01.2:10
(refer to Page 2-4).
If the Printer detects that one or more of the Ink Cartridges have a broken
bag, then the message "Please, replace one of the defective cartridges (0,
1, 2 or 3) and press any key to continue" will be displayed on the Front
Panel. In this case, remove the faulty Ink Cartridge as indicated by the Front
Panel and install a new Ink Cartridge.
Press Enter
Press Enter
P
HO
N
E
SUP
PO
R
T
0 = Yellow
1 = Magenta
2 = Black
3 = Cyan