HP StoreOnce G2 Backup System user guide Abstract This is the user guide for the following G2 and G2–E HP StoreOnce Backup Systems: • HP D2D4300 Series: HP D2D4324 and HP D2D4312 • HP D2D4100 Series: HP D2D4112 and HP D2D4106 • HP D2D2500 Series: HP D2D2504 and HP D2D2502 Some features described in this guide may not be activated on your product. Refer to the Quick Specs on http://www.hp.com for supported features for your model and the current status.
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Contents 1 Getting started...........................................................................................6 Introduction..............................................................................................................................6 What is the Web Management interface?....................................................................................6 To run the Web Management Interface........................................................................................
8 Administration..........................................................................................82 User Account (Administration)..................................................................................................82 Security (Administration)..........................................................................................................83 Date & Time (Administration)....................................................................................................
14 Hard disk replacement..........................................................................136 RAID...................................................................................................................................136 How do I know a disk has failed?...........................................................................................137 Replacing a hot-plug hard disk ..............................................................................................
1 Getting started In this chapter: • Introduction (page 6) • What is the web management interface (page 6) • To run the Web Management Interface (page 6) • Initial logon and Welcome message (page 7) Introduction This guide contains detailed information on using the HP StoreOnce Backup System Web Management Interface. It also contains troubleshooting information.
The Login is Administrator with an initial password of Admin. Both names are case sensitive. The password can subsequently be changed from the User Account (Administration) (page 82) menu option. Only one active session is supported. You cannot connect to an HP StoreOnce Backup System if somebody else is logged into the Web Management Interface. However, Force Login is enabled by default and this will disconnect an active session.
2 Home, Summary Summary (Home) Whenever you log in, the Summary page is displayed. It is also accessed from Home in the navigation bar. Use this page: • To display information about your HP StoreOnce Backup System and its network connection. • To find out whether you have a G1 or G2 product (in the Type field). This is important when upgrading software. • To monitor system health and status. The following example shows the Summary page for an HP D2D4312 Backup System.
Table 1 Summary page layout (continued) System State is the overall status of the system and relates to the Status icon found in the top right-hand corner of all pages. Appliance State: shows whether the StoreOnce Backup System is Initialising/Running/Shutting down/Stopping. It also includes any hardware failure indications.
3 Virtual Tape Devices The Virtual Tape Devices menu allows you to monitor and configure VTL devices and cartridges. The following options are available. • Devices (Virtual Tape Devices) • Backup applications and Replication Target libraries • Cartridges (Virtual Tape Devices) These pages allow you to monitor and configure VTL devices. If you are a new user, we strongly recommend that you read the following documents, which are available from the HP web site.
Table 2 Device parameters (top half of the page) Name This is the name that is used to identify that device (library or autoloader). You may like to enter a name that identifies the host or backup job with which it is associated. Cartridges This is the number of cartridges available on the device, which is determined by the Emulation Type selected when the device was created. You can reduce the number of slots on this page, but this will only remove the highest blank slots.
If you have selected D2DBS Generic for the Library Emulation Type, you will be able to select Ultrium VT for the drive emulation. This is a generic Ultrium device which is clearly identifiable as virtual. Backup application support for Ultrium VT is reasonable, but not quite as complete as the D2DBS library type, so its not possible to use it with all backup software. NOTE: Symantec prefer their customers to use this emulation type with BackupExec and Netbackup.
Libraries, slots and storage capacity It is recommended to: • Only configure the libraries that you need • Only configure the number of cartridges that you are likely to need You can add cartridges at a later date to expand the system and remove individual blank cartridges from a library without deleting the whole library, but cannot remove cartridges that have been written to.
Table 3 Device tabs (lower half of the page) (continued) to the device and tape cartridge capacities can be increased at any time (but not decreased), as long as the cartridge is blank, regardless of the drive generation number. If you have selected D2DBS Generic for the Library Emulation Type, you will be able to select Ultrium VT for the drive emulation. This is a generic Ultrium device which is clearly identifiable as virtual.
Table 4 Device tabs continued (lower half of the page) Interface Information tab Device Name This is the device name, such as Medium Changer or Drive 1. There will be an entry for each drive that is appropriate for the selected emulation type. Device Serial Number This is a unique serial number for the device. It is generated automatically by the HPStoreOnce Backup System and cannot be edited. World Wide Node Name This is provided during manufacturing for all possible devices.
2. Amend details as appropriate and click Update to apply them. The information for the Interface Information tab is generated automatically and cannot be changed. To delete a device Select the required device and then click on Delete in the Details section to delete it. You will be prompted to confirm that this is what you wish to do. WARNING! All data on the device will be deleted. The library's deduplication store is also deleted.
Best practices for using this feature WARNING! If you do not follow these best practices, unstable and possibly damaging results may occur. Cartridges may be marked as unusable or the backup application may attempt to write to target cartridges.
Cartridges (Virtual Tape Devices) Use this page to view and configure cartridge settings. The number of slots configured on the Devices page for a library determines the number of cartridge rows that are available to edit on this page. Table 5 Cartridge parameters Location: The Location column identifies each element of the library that is available to hold a cartridge.
Table 5 Cartridge parameters (continued) Write Protected: This is a check box that allows you to enable (checked) and disable (unchecked) write protection, see below. Move Cartridge: This drop-down list is displayed in Edit mode and allows you to move the cartridge to an empty (blank) slot, mail slot or tape drive. Last Written: This tells you when the cartridge was last written to and is useful when identifying data for copying or exporting.
Click Edit for the appropriate slot. Select a value from the drop-down menu and click Update. NOTE: The maximum size indicates the maximum amount of user data that can be written to that cartridge, assuming uncompressed data; it will only be committed when data is written to it. Changing the maximum space does not affect actual disk usage or save disk space, but may be useful if you know you will be moving data to a physical tape with a smaller cartridge capacity.
4 NAS The NAS menu allows you to monitor and configure NAS shares. The following options are available. • Shares (NAS) • CIFS Server (NAS) • Configuring users on AD (CIFS shares only) • NFS Server (NAS) These pages allow you to monitor and configure NAS shares. If you are a new user, we strongly recommend that you read the following documents, which are available from the HP web site.
2. Make the required changes and click Update. When the changes are applied they will take effect immediately. If the NAS server (service) needs to restart, there will be a warning provided to the user, which they can accept to allow all shares to temporarily go offline. Note that you cannot change the share name once it has been created.
Table 6 Authentication settings (continued) NOTE: When creating a new share in User Authentication mode, the user must log out and back into Windows before they can access the newly created share. Active Directory (AD) authentication Setting authentication to AD allows the CIFS server to join a Windows Active Directory domain. Access to individual CIFS shares is then managed from the Windows domain controller server which can provide the names of domain users that will have access.
5. If using User Authentication, select the Permissions tab, this will show the list of users available on the server who can be assigned access to NAS target devices. You may amend permissions for individual NAS target devices. If required, click Edit to amend the permissions for the NAS target device. Check the appropriate Access box and click Update. NOTE: If using AD Authentication, please refer to Configuring users on AD (CIFS shares only) (page 24).
◦ Windows server 2008 ◦ Windows server 2008 R2 • User account on Domain Controller with authority to add computers to AD • User account on server running DNS to add entries • The StoreOnce Backup System hostname MUST contain 15 characters or less. If this is not the case, it must be changed before attempting to join the domain. • The system time on the StoreOnce Backup System must be correct and in sync with that of the domain controller.
Also create a Pointer(PTR) in the reverse lookup zone for the domain for the D2D Backup System by providing the hostname and IP address. Creating shares and granting access permission Now that the HP StoreOnce Backup System is part of a domain and can be managed, it is possible to create shares and grant access permission to them for domain account users or groups. 1.
3. Now that the D2D Backup System is a member of the domain its shares can be managed from any computer on the domain by configuring a customized Microsoft Management Console (MMC) with the Shared Folders snap-in. To do this first open a new MMC window by typing mmc at the command prompt or from the Start Search box. This will launch a new empty MMC window. 4. To this empty MMC window add the Shared Folders snap-in. Select File — Add/Remove Snap-in ..., then select Shared Folders from the left-hand pane.
NAS 5. Click Add > and in the dialog box choose the computer to be managed and select Shares from the View options. 6. Click Finish and OK to complete the snap-in set up.
Note that the Folder Path field contains an internal path on the D2D Backup System. 7. 8. Save this customized snap-in for future use. Select the Share Permissions tab and Add a user or group of users from the domain. Specify the level of permission that the users will receive and click Apply. 9. Now from any Windows server on the domain it is possible to access the newly created share using the credentials of anyone who had been given permission to access the share.
Leaving an AD Domain The user may wish to Leave and AD domain in order to: • Temporarily Leave then Rejoin the same domain • Join a different AD Domain • Put the StoreOnce Backup System into either No Authentication or Local User Authentication modes. If you need to leave then rejoin the domain, use the Leave AD option on the NAS— CIFS Server Web Management Interface; you can then rejoin the same domain.
4. Click Add and provide a Host Name and Description. Click Update. NOTE: A host with the ‘*' wildcard is added by default, which will allow any host to access a share. Creating an NFS share 1. 2. 3. 4. Log on to the Web Management Interface for the appliance. Select NAS and display the Shares tab. This tab is used to manage all shares: for both CIFS and NFS servers. Click Create Share.
7. The share is now available as a network drive to be mounted from a UNIX or Linux server so that it may be a target for the backup application. NOTE: The share is not optimized for general purpose file storage. The HP StoreOnce Backup System is a NAS deduplicating appliance that is optimized for backup. Connecting to the NAS share on UNIX or Linux To access the NAS share from a UNIX or Linux server on the network, use the mount command.
5 Appliance Configuration The Configuration menu allows you to configure the appliance's network and interface settings and set up email alerts. The following options are available. • Network (Configuration) • Fibre Channel (Configuration) • iSCSI (Configuration) • SNMP (Configuration) • Email Alerts (Configuration) Network (Configuration) This page is used to view and edit network settings. It is also used to turn Beacon Mode on and off.
NOTE: NetBIOS name resolution is not supported on CIFS shares. You may need to edit the details if there is a conflict in the IP address, or you move the host to a different network node. Be aware that any changes you make to the network settings could affect how you connect again to the HP StoreOnce Backup System. For example, if you change the IP address, you must use the new address to log in from a web browser.
More about the default gateway If any network port (1Gb or 10Gb) is set to DHCP the Use DHCP Gateway checkbox is displayed. If you do not want to enable this setting, you must enter the specific settings for the Default Gateway. Table 8 Port Settings 1GB DHCP: Check or uncheck the box to enable or disable this feature. If DHCP is turned off, you must manually specify all the network settings for the HP StoreOnce Backup System.
2. Press the Power On button on the front of the HP StoreOnce Backup System three times in quick succession to reset it. After approximately 5 seconds, the HP StoreOnce Backup System will begin its reboot sequence. NOTE: The HP StoreOnce Backup System will be reset to factory networking settings and the Administrator password will be reset to Admin. No user data will be lost. Network configuration defaults to Single Port configuration, so you may need to edit the settings on this page. 3.
SNMP (Configuration) This feature provides an HP StoreOnce Backup System with the ability to act as a Network Element in an SNMP network so that it can communicate effectively with Network Management Stations using SNMP (Simple Network Management Protocol). You use the SNMP tab to enable this feature and configure various settings, as described below. The StoreOnce implementation of SNMP is compatible with and has been tested with HP System Insight Manager (HP-SIM). Procedure 4 1. 2. 3.
4. Click Update to apply the parameters. Table 10 SNMP parameters Status Status: When the SNMP feature is enabled, it reports the overall system status as reflected on the Summary page of the Web Management interface, as follows: • OK – System status is good. • Warning – Something on the system needs attention, but is not critical. • Critical – Something on the system needs immediate attention.
Table 10 SNMP parameters (continued) Destinations: It is advised that these are set to point the appropriate HP SIM management server within your network to ensure the notification of alerts and information events. Address: This is the IP Address of the SNMP management host(s) that will be monitoring the HP StoreOnce Backup System. For example, an address entered would be that of the HP-SIM management server. Up to 16 destination addresses may be configured.
8. Scroll down the list of available MIBs to locate SEMI-MIB and TRAP-DESTINATIONS-MIB. Update the system type database 1. 2. 3. 4. 40 Log on to HP System Insight Manager, if not already logged on. Select Options — Manage System Types… on the Home page to display a list of all managed system types. Click on New... to add a new system type. Define a new rule filling only required fields. as follows: • System object identifier: 1.3.6.1.4.1.11.10.3.1.3.
5. Click OK. The HP StoreOnce Backup System will now be included as a product within the pool of managed system types. (Select Storage Device from the System Type drop-down menu to check this.) Discover the HP StoreOnce Backup System NOTE: Always set up the SNMP page on the Web Management Interface before discovering the HP StoreOnce Backup System on HP-SIM. 1. 2. 3. 4. Log on to HP System Insight Manager, if not already logged on.
5. Click Credentials…, select the SNMP tab and type in the Read community string. This should be the same as the Read Community string on the SNMP page of the Web Management Interface. If you are using the default setting that allows everyone on the network to read the reported alerts, enter “public”. Click OK to confirm. 6. 7. Click Save to save the discovery rule. To start the discovery process click Run Now.
8. The discovery process adds new machine(s) to the collection of managed systems. To locate the HP StoreOnce Backup System, enter its IP address in the Search box in the left-hand pane and click Search. NOTE: If the discovery process fails, check that the network is working correctly and that the HP StoreOnce Backup System is online.
Table 11 Email parameters (continued) Sender's Email Account: This is the email account to which the email will be attributed in the recipient's inbox. The account must exist on the email server. For example, you may like to create an account called “MyD2D@MyServer.com”. Recipient's Email Address This is the email address of the person who should receive the message. Up to eight email 1/2/3../8: addresses may be specified. You may only enter one address per line.
6. The HP StoreOnce Backup System may be used with one of the following settings: • Anonymous Authentication (anyone can log on, you do not need to provide a Username and Password when you configure email alerts) • Basic Authentication, where a user name and password are required and should be provided when you configure email alerts NOTE: Integrated Windows Authentication is not supported with the HP StoreOnce Backup System.
6 Status The Status menu allows you to monitor system activity and the health of storage elements and network connections/interfaces. The following options are available.
NOTE: This page is not displayed with HP D2D2500 Series Backup Systems. Shelf is used as a term within the Web Management Interface to identify the physical storage space provided by the HP StoreOnce Backup System (Internal shelf for HP D2D4300 Series and Shelf 0 for HP D2D4100 Series) and the optional Capacity Upgrade Kit (Shelf 1 for HP D2D4100 Series, for HP D2D4300 Series these shelves are identified by the card slot and port on the RAID card to which the shelf is attached).
Storage Pool This section shows the overall status of the Storage Pool and the number of configured shelves in the storage pool. Storage pool information cannot be displayed if Storage Manager is busy, for example adding a shelf. • Click Discover to search for shelves and refresh the information on this page. This process will normally occur automatically. • Click Delete to return the Storage Pool to factory settings. This function is used only if the storage pool has failed.
HP D2D4300 Series: This is the shelf name. Internal is the HP StoreOnce Backup System; external shelves are identified by the card slot and port on the RAID card to which the shelf is attached. HP D2D4312 Backup systems may have up to 3 shelves. Status: This is the status of the shelf. A warning message is displayed if a disk has failed and RAID is being rebuilt. You will need to check the Shelves page to find the exact location of the disk that has failed.
NAS shares disk usage This section shows a list of available NAS shares, amount of user data stored and size on disk, and whether deduplication is enabled. The list will be empty if the StoreOnce Backup System is offline or if no NAS shares have been created. RAID The RAID tab shows the status of the RAID controller and the logical units. The following screen shot is from an HP D2D4300 Series model. HP D2D4100 Series models only have one RAID controller.
Shelf: This identifies the RAID card and port to which the shelf is connected, if you have highlighted an external shelf in the RAID controller list. Size: This is the size of the logical unit. Shelves This page shows the status of the shelves and the physical disks. You can also use it to beacon a disk within the StoreOnce Backup System. The Beacon LED on the front of the individual disk flashes Blue.
Physical disks When you select a shelf, the disks within it are displayed in the Physical Disks section. Use the information in this section to identify disks that may be failing or disks that are approaching capacity. IMPORTANT: If you need to replace a disk, it is very important to obtain the serial number and the physical location of the failed disk from this page before you replace it. We strongly recommend that you use this page to beacon a disk within the StoreOnce Backup System.
Disk usage This section shows you how much disk space has been used. Table 12 Disk usage parameters Used GB: The red area indicates how much of the disk has been used to store backup data from the host(s). The maximum disk capacity is shown to the right of the chart. The system will send warning messages to email recipients that the disks are reaching capacity. The Disk Usage icon on the Summary page will also indicate that disk space is running out.
RAID (Status) This page provides information about the RAID status, and the status of the physical disks on the HP D2D2500 Series Backup System. NOTE: This page is not displayed with HP D2D4100 or HP D2D4300 Series Backup Systems. Use it to identify disks that may be failing or disks that are approaching capacity. You can also use it to beacon a disk within the StoreOnce Backup System. The Beacon LED on the front of the individual disk is solid blue. RAID status In normal operation, this shows green, OK.
iSCSI (Status) This page shows the iSCSI details for all the devices that are configured on the HP StoreOnce Backup System. There are two tabs: Media Changer iSCSI details and Drive iSCSI Details. Click on a device to select it and display the associated iSCSI information. NOTE: There is also an Active Connections tab which displays information about open iSCSI sessions. If all sessions are inactive (not connected), this tab is not displayed.
Devices section The details in this section reflect settings that were configured for this library when it was created on the Devices page or when the Fibre Channel was configured. These settings can only be edited on the appropriate Configuration page. If the Connection field for all devices on the same port is showing Not Connected, check the physical FC connection. Examine the FC switch for visibility of the devices. Some configuration changes may be necessary or the configuration may not be supported.
Log (Status) This page presents a time and date-stamped list of significant system events. The most recent information is shown at the top of the list. The icons identify whether the messages are information, error or warning messages. The Log is maintained even if the HP StoreOnce Backup System is power cycled. Use the Clear Log button to clear the log. Sorting and searching the log Click on any column heading to sort messages according to that criterion.
7 Replication The Replication menu allows you to monitor and configure all aspects of replication. The following options are available. • Status (Replication) • Virtual Tape Mappings (Replication) • NAS Mappings (Replication) • Partner Appliances (Replication) • Local Appliance (Replication) • Event History (Replication) These pages allow you to monitor and configure replication.
Virtual Tape Mappings (Replication) This page allows you to configure and view how cartridges are mapped between source and target libraries. (NAS share mappings are managed on a separate tab.) NOTE: You can only map and replicate deduplicating libraries and you can only map libraries of the same version. Local library This section contains a list of all available local libraries. Local Libraries are the libraries that have been configured on this HP StoreOnce Backup System.
Replication-Source Library and the Replication-Target Library does not have to contain the same number of cartridges as the Replication-Source Library. • Replication-Target library: a library on this HP StoreOnce Backup System with slots that hold cartridges replicated from a Replication-Source library. The option is available to recover individual cartridges from Replication-Target libraries.
Slot mapping details The two tabs at the bottom of this page show more detailed mapping information for the selected library and slot mapping. Library Details tab This tab details mapping details between source and target libraries. If a source library has been selected, it will tell you whether Recovery is in process; if a target library has been selected, it will tell you whether the target library is visible to the host. All other information is identical for both source and target libraries.
5. Click Start Replication Wizard and proceed to the Select Target Appliance step. TIP: Click on the show/hide details link to check how many target appliances are permitted and the number of target appliances that are currently configured. 6. Select a Target Appliance from the list and click Next. NOTE: If you want to select an appliance that is not yet on the list, click Add Target Appliance. Enter the Target Appliance IP Address or fully qualified domain name.
7. The wizard then moves to the Select Target Library step. Select a library on the target appliance and click Next. NOTE: If you need to create a new library on the target appliance, click Create New Target Library. Set up the details as you would normally do when creating a new library device. When creating libraries on a target device it is possible to create libraries with 0 (zero) drives.
8. This takes you to the Edit Slot Mapping step. Enter a Slot Mapping Name. The slot number and barcodes of all source cartridges are displayed. A new barcode is generated for them on the target library (these barcodes will be overwritten with those of the source when replication starts). By default, all slots on the Source are selected for mapping and mapped to available slots on the Target library.
10. Click Apply to create the slot mapping configuration. Replication of cartridges will start as soon as the libraries have been synchronised. Look at the Replication Status field on the Library Details tab of the Virtual Tape Mappings page. It changes from “Pending Synchronisation” to “Synchronising” to “Synchronized”.
Figure 1 Replication creation process NAS Mappings (Replication) This page allows you to configure and view how NAS shares are mapped between source and target appliances. (Virtual tape library mappings are managed on a separate tab.
Local shares This section contains a list of all available NAS shares that have been configured on this HP StoreOnce Backup System. • Non-replicating: a share on this HP StoreOnce Backup System that has not yet been mapped for replication. Replication and Recovering Wizards are available only with non-replicating shares. • Replication-Source: a share on this HP StoreOnce Backup System that has been mapped for replication.
Share mappings Select a local share to display its mapping. You can also remove a share mapping by clicking on the Remove button. IMPORTANT: Do not delete a replication mapping whilst a backup or restore operation is in progress, because the source device will temporarily be taken offline and any backup or restore jobs will fail. Table 19 Share mapping parameters Replication-Source or Replication-Target share selected Share Mapping Name This is the share mapping name.
The replication wizards When you select a Non-Replicating share, you will be able to run the Replication or Recovering wizard. • Use the Replication wizard to create slot mappings for the non-replicating share; it becomes a Source share. See next section for more information. • Use the Recovery wizard to recover files from a Target share. See Recovering a source appliance, NAS shares (page 104) for more information.
Figure 2 Seeding initial data using a USB disk 4. 5. Go to the NAS Mappings page. Select a Non-Replicating Share to be converted to a Replication Source Share and click Start Replication Wizard. 6. Proceed to the Select Target Appliance step. TIP: Click on the show/hide details link to check how many target appliances are permitted and the number of target appliances that are currently configured.
7. Select a Target Appliance from the list and click Next. NOTE: If you want to select an appliance that is not yet on the list, click Add Target Appliance. Enter the Target Appliance IP Address or fully qualified domain name. The default values for the Command and Data Protocol Port Numbers are usually acceptable, but may be edited if there is a conflict.
10. The Summary screen is displayed. Click Apply to create the share mapping configuration. Replication of files will start immediately. NOTE: If you were able to colocate the Target Appliance on the same LAN as the Source Appliance to improve replication performance, remember to relocate the Target Appliance to the target site as soon as the files are synchronized.
Figure 3 Replication creation process Partner Appliances (Replication) This page shows you the replication status of all Target and Source HP StoreOnce Backup Systems that have been configured for use with this HP StoreOnce Backup System. You can also add Target HP StoreOnce Backup Systems on this page, however, it is not necessary to do so before mapping configurations because this option is also available when running the Replication wizard.
There are three tabs; one for Target Appliances and one for Source Appliances, and a separate tab for setting Source Appliance permissions. • The Source Appliances tab is not editable. If the HP StoreOnce Backup System also has Replication-Target libraries, there may be multiple Source Appliances. NOTE: Source Appliances are appliances that have added the local appliance as a Target Appliance. Only Source Appliances that are currently connected to the Target Appliance are listed.
To add a target appliance Procedure 5 1. Click Add Target Appliance. Figure 4 Create new target appliance 2. 3. 4. Enter the Target Appliance Address. The default values for the Command and Data Protocol Port Numbers are usually acceptable, but may be edited if there is a conflict. (If replication needs to take place through a firewall, the network administrator will need to open (TCP) ports 9387 (Command protocol) and 9388 (Data protocol).) Click Add Target Appliance.
Table 21 Target appliance parameters (continued) System Time This shows the current system time. Blackout window active This shows whether a blackout window is currently active. This means no replication will occur. Blackout windows Any blackout windows that have been specified will be reflected in this weekly calendar. During these times, the selected Target Appliance is not available for replication.
Table 23 Source Appliances parameters Serial Number This is the serial number of the source appliance. This information can be found by running the Web Management Interface on the required appliance and looking at the Summary page. Appliance Name This is the name of the appliance for which you have specified the serial number and cannot be altered. Appliance Status This is the status of the appliance for which you have specified the serial number and cannot be altered.
General settings 1. 2. 3. Select the General Settings tab. Click Edit to make the fields editable, see table below. Click Apply to apply the settings. Table 24 General Settings (Replication) Appliance This shows the name of the appliance and its current status. It also tells you the product class: HP D2D2500, HP D2D4000, HP D2D4106/4112 or HP D2D4312/4324. You can only edit the appliance name. The default name is the network host name of the appliance (as configured in network settings).
Table 24 General Settings (Replication) (continued) send these. These notifications are in addition to a standard notification email sent whenever a mapping first becomes unsynchronized and another when synchronization is achieved. Configure Replication Ports Replication ports should only be changed if replication is blocked by a router on the WAN. They must be the same on both source and target appliances. If in doubt, do NOT change them.
enabled. If it is not checked, the times are ignored. Then enter the general value you have just calculated for the Recommended Limit in each required window manually. NOTE: All settings are applied to the HP StoreOnce Backup System — you cannot configure settings for individual jobs. The Bandwidth Limit windows override the General Limit when the time specified for the window is active. Outside of Bandwidth Limit windows the General Limit applies. 4. Click Apply.
3. 4. 5. 6. 7. 8. Check the box next to the required day of the week. The time boxes become editable. Use the drop-down menus to select the appropriate hours. Set up as many blackout windows, as required. Make sure the Apply First Time Restriction box is checked. This ensures the times that have been specified are enabled. If it is not checked, the times are ignored. If you want to enable a second blackout window, make sure the Apply Second Time Restriction box is checked.
8 Administration The Administration menu allows you to configure basic appliance settings, such as date and time and licenses. The following options are available.
NOTE: Resetting the password will reset the networking settings to the factory defaults and reset the Administrator password to Admin. No user data will be lost. Procedure 6 1. 2. Make sure nobody is using the HP StoreOnce Backup System before you attempt the reset. Press the Power button on the front of the HP StoreOnce Backup System three times in quick succession. Approximately 5 seconds later the HP StoreOnce Backup System will reboot. 3.
1. 2. The Using User Generated Certificate check box is blank when this feature is not yet enabled.. Provide the relevant information, as described below. Table 25 Security parameters 3. 4. 84 Common Name The host name or IP address of the HP StoreOnce Backup System. Unit Name Your section name within your company. Organisation Your company name. Locality Your city. State or Province Name Your state or province name.
5. You can now install this certificate into the web browser on the host system. The web browser will no longer issue the initial error web page when you log in, but the "Certificate Error" message will still be present on the navigation bar.
Date & Time settings These fields provide the ability to manually set the date and time. They can only be edited if the NTP process is disabled. Date Display format Click Edit to change the way the date format is displayed in Replication and System Event logs. Select the desired format from the drop-down menu and click Update. Network Time Protocol (NTP) settings Network Time Protocol (NTP) provides support for automatic time synchronization.
Time zones that have half-hour increments (rather than full-hour increments) are fully supported. The 0.5 hour time zone increment is not shown in the Current Location drop-down list (for example Australia/Darwin and Australia/Adelaide are shown as GMT+9, rather than GMT+9.5), but the correct adjustments are made. Users in locations that are on 0.
Use the Housekeeping Statistics to check the status. • OK means that housekeeping has been idle and, therefore, not likely to have been impacting on backup or replication performance. • Warning means that housekeeping has not been idle in the last 24 hours. • Caution means that housekeeping has not been idle in the last 7 days A status of either Warning or Caution requires further investigation because it will be affecting backup and replication performance.
you upgrade software, there will be a welcome message in the Web Management Interface that summarizes all the changes in this upgrade. IMPORTANT: Once you have upgraded your software, you will not be able to revert to the earlier version. Always read the Release Notes accompanying the software upgrade carefully to check that the upgrade is compatible with your configuration.
Upgrading the software 1. 2. 3. 4. Check http://www.hp.com/support for the latest software (you can do this by selecting the link on the Software page) and download it to your hard disk. Read the Release Notes accompanying the software upgrade and confirm that it is compatible with your StoreOnce configuration. You will not be able to revert to earlier software after running the upgrade. Select Software from the Web Management Interface and click Upgrade in the Software section of the page.
NOTE: Online help is also included in this pack. 3. 4. Click Browse... and locate the upload file that you have just downloaded. Click Upload to upgrade the language pack. On successful completion the following message is displayed. 5. Click OK. All screen fields and messages will now be correct for all languages. Support (Administration) Use this page to view system information and to generate and download a support ticket.
with the D2D Component Firmware ISO image. The latest version of the ISO image is available from http://www.hp.com. IMPORTANT: It is essential that when you upgrade your software to the latest version, you also update all component firmware. Support ticket If you have problems, HP Support will ask you to generate a support ticket to help with troubleshooting. It provides a log of everything that has happened on your system.
NOTE: 4. If there is an issue with the ticket being generated, a partial ticket may be created. Click Download Support Ticket to save the file to disk. Backup & Restore (Administration) This tab allows you to save the HP StoreOnce Backup System's configuration settings by downloading them to the host system. If the HP StoreOnce Backup System or the host is repaired or replaced, the configuration settings can be restored.
Restoring the configuration file It is only possible to restore configuration files when there is no other configuration present; resetting to factory defaults can be used to achieve this. 1. Click on Import to upload the configuration file. 2. You will be warned that this will override al current settings. Click OK to continue. 3. At the prompt, locate the configuration file and click Upload to complete the process.
To apply the license key 1. 2. 3. Obtain the unique License to Use key, as instructed on the License Entitlement Certificate. This is normally from the HP Licensing website at http://www.webware.hp.com. We recommend that you select the option to save the license to a .DAT file. The file can also be emailed to the registered license owner's email address or you can use Cut and Paste to copy it to a temporary file.
9 Restore processes with replication In this chapter: • Recovering a source appliance, VTL devices • Recovering a source appliance, NAS shares Recovering a Source Appliance (Virtual Tape devices) : If you replace the disks in the source StoreOnce Backup System and keep the original appliance, the source to target mapping will still exist on the repaired StoreOnce Backup System. You MUST break this mapping BEFORE carrying out recovery.
4. At the Select Target Appliance Step, select Add the Target Appliance and provide the IP address of the previous replication target device.. 5. Select the existing Target Library, or the Non-Replicating Library that was the Target Library before mapping was broken, from which slots should be recovered.
6. If it is an existing Target Library, adopt the Slot Mapping that had been configured. If the mapping had been broken and the library has reverted to Non-Replicating, create a new slot mapping. All slots in the Target Library will be selected by default, but you may deselect any cartridges that you do not wish to recover to the Source Library. Click Adopt to run reverse replication.
7. 8. As soon as reverse replication has completed for each slot, the data may be recovered to the host using the original backup application. New backups can now run to the Source Appliance and replication will run normally without further configuration.
Promoting a Target Library over the WAN using iSCSI The remote site has lost both the host servers and the StoreOnce system. New server hardware has been purchased and installed and the admin now wants to recover data to the server. The admin has not installed a new StoreOnce Backup System and is going to recover data directly to the server from the Data Center StoreOnce Backup System over the WAN (which will take a long time).
8. At this point there is no HP StoreOnce Source Appliance at the remote site. If one is installed at a later date, you can reverse recover the data and configure replication, as described in Reverse replication using the wizard (page 96). Figure 10 Recovery process: promoting a target library over the WAN Promoting a target library using colocation New server hardware has been purchased and installed and the admin now wants to recover data to the server.
Figure 11 Recovery by relocating the Target Appliance Before the failure a mapping existed between a Source Library on the remote site StoreOnce Backup System and a Target Library on the Data Center StoreOnce Backup System. After the failure the mapping still exists but the Source Library is missing. The Target Library on the Data Center StoreOnce Backup System is still in target library mode, it has not had its mappings removed.
Figure 12 Recovery process: promoting a target library using colocation Recovering a Source Appliance (Virtual Tape devices) 103
Recovering a Source Appliance (NAS shares) IMPORTANT: If you replace the disks in the source StoreOnce Backup System and keep the original appliance, the source to target mapping will still exist on the repaired StoreOnce Backup System. You MUST break this mapping BEFORE carrying out recovery. If you do not, The now blank Source Share (on the replacement disks) will overwrite the data on the Target Share. You will, effectively, lose backup data on both Source and Target Shares.
1. Create a new Non-Replicating Share on the Source Appliance (by using the NAS Shares page). 2. Reverse seed the first full restore. The simplest way to do this is to use a USB disk, as described at the beginning of this section. It is also possible to recover across the WAN, but this may place an unacceptable load on bandwidth or time availability. Go to the Replication - NAS Mappings: page and select the new non-replicating share. Click Start Recovery Wizard. 3. 4. 5.
6. Select the existing Target. This is the Target NAS share from which files should be recovered. Click Next. NOTE: If the mapping has been broken there will be an entry that says Non-replicating library (instead of Replication Target). 7. 8. 9. At the Edit Share Mapping step, either adopt the mapping that had been configured or create a new mapping and click Next. Click Adopt to run reverse replication.
10. New backups can now run to the Source Appliance and replication will run normally without further configuration. Figure 14 Reverse replication process: source lost Promoting a Target Share over the WAN using NAS The remote site has lost both the host servers and the StoreOnce system. New server hardware has been purchased and installed and the admin now wants to recover data to the server.
Figure 15 Recovery by promoting a Target Share over NAS Before the failure a mapping existed between a Source Share on the remote site StoreOnce Backup System and a Target Share on the Data Center StoreOnce Backup System. After the failure the mapping still exists but the Source Share is missing. The Target Share on the Data Center StoreOnce Backup System is still in Target Share mode, it has not had its mappings removed. 1.
Figure 17 Recovery by relocating the Target Appliance Before the failure a mapping existed between a Source Share on the remote site StoreOnce Backup System and a Target Share on the Data Center StoreOnce Backup System. After the failure the mapping still exists but the Source Share is missing. The Target Share on the Data Center StoreOnce Backup System is still in target share mode, it has not had its mappings removed.
Figure 18 Recovery process: promoting a target share using colocation 110 Restore processes with replication
10 Restore processes without replication In this chapter: • Restore scenarios • Restoring single files • Restore and deduplication • Reconnecting toto iSCSI VTL devices after host failure NOTE: If you are using replication, there are other options for restoring data. Restore scenarios There are three main restore scenarios. Basic file restore This is carried out from the HP StoreOnce Backup System.
Reconnecting to the to iSCSI VTL devices after host failure Each configured library or tape drive on the HP StoreOnce Backup System is uniquely mapped to a host. It cannot be seen by any other host on the network. If the host system fails, you must replace it and reconfigure the mapping of the host to the configured backup device on the HP StoreOnce Backup System. 1. Install the operating system on the host. If possible, give the host the same Computer Name as the host that failed. 2.
7. Target devices have already been configured on the HP StoreOnce Backup System for the host that failed, so they will appear in the list on the Targets tab with a status of Inactive, if you are using the same hostname and iSCSI initiator node name as the host that failed. Otherwise new devices will be configured for this host. You must log on to the appropriate targets for your host. Remember that each library has two devices and you must log onto each one separately.
8. 114 Run your backup application. It should see the library device on the HP StoreOnce Backup System. Import the media into your backup application’s database and restore the latest full backup from the HP StoreOnce Backup System.
11 Understanding LEDs In this chapter: • HP D2D4324/4312 Backup System • HP D2D4112/4106 Backup System • HP D2D2502/2504 Backup System HP D2D4324/4312 Backup System Front LEDs Figure 19 Front LEDs on the HP D2D4324/4312 Backup System 1. Power On button/LED Steady green: Power connected, device ready to use Steady amber: Device switched off or in hibernation with power connected Off: No power connected 2.
Rear LEDs Figure 20 HP D2D4324/4312 rear panel LAN LEDs 1. LAN network speed LED indicator Steady green: The LAN connection is using 10 Mbps/100 Mbps link. Steady amber: The LAN connection is using a GbE link. Off: No connection. 2. LAN activity status LED indicator Flashing green: Ongoing network data activity. Off: No network data activity or no connection. HP D2D4112/4106 Backup System Front LEDs on the HP D2D4106/4112 Figure 21 Front LEDs on the HP D2D4112 and 4106 Backup System 1.
Amber: Power off or system hardware fault 2. System Health LED Steady green: Hardware is performing correctly Flashing amber: degraded condition Flashing red: critical condition, such as power supply or fan failure nl nl 3. and 4. LAN port LEDS Flashing green: network connection Off: no network connection or network not configured nl 5.
Flashing red: critical condition, such as power supply or fan failure 3. and 4. LAN port LEDS Flashing green: network connection Off: no network connection or network not configured 5. Power On button/LED Steady green: Power connected, device ready to use Steady amber: Device switched off or in hibernation with power connected Off: No power connected Rear view of the HP D2D2502/2504 G2 Figure 24 HP D2D2502/2504 rear panel LEDs 1.
Beacon mode The HP StoreOnce Backup System supports a Beacon LED sequence, which helps a user identify which unit is being configured, if several are connected to the network. AL HP D2D4000 Series Backup System also have a Beacon LED on the individual disks so that you can identify a specific disk within the HP D2D. Use the Network page of the Web Management Interface to turn Beacon Mode on and off for the HP StoreOnce Backup System.
Figure 26 Capacity Upgrade LEDs 1. Heartbeat LED Green: System activity Off: No system activity 2. Fault LED Amber: Fault condition Off: No fault condition 3.
12 Hardware monitoring This feature enables the HP StoreOnce Backup System to report any changes in the status or condition of its power supply, fan or thermal sensors. This feature is only available on G2 systems. NOTE: This feature is only available on G2 systems. Changes may be notified in a number of ways: • Any failures of fans or power supply or any overheating events are reported via email alerts and SNMP, if configured correctly.
An example Event log page An example SNMP trap The following screenshot illustrates an example of a trap captured in the HP SIM Server, when SNMP is configured. Resolving problems The tables in the following sections explain what events are reported and how to interpret the loacation and ID values in event messages. Please refer to the HP StoreOnce Backup System Maintenance and Service Guide for information about replacing parts.
Table 27 Power Supply and Fan events for HP D2D2500 Series, HP D2D4100 Series and HP D2D4300 Series Backup Systems Component Problem Message Alert level Event Log Email Alerts SNMP Trap POWER SUPPLY (see also note above) Failed System Power Supply failed or power cable is disconnected Caution Yes Yes Yes Removed System Power Supply removed Caution Yes Yes Yes Inserted System Power Supply inserted Yes Yes Yes Not Redundant System Power Supplies not redundant Caution Y
Table 29 Location and Thermal Sensor ID values for HP D2D2500 Series and HP D2D4100 Series Backup Systems (continued) Location ID Location ID Location ID Memory_BD 9 System_BD 19 SCSI_BACKPLANE_ZONE 29 Memory_BD 10 System_BD 20 SCSI_BACKPLANE_ZONE 30 Table 30 Location and Thermal Sensor ID values for HP D2D4300 Series Backup Systems Location ID Location ID Location ID Ambient 1 I/O_Zone 11 Processor_Zone 21 CPU#1 2 I/O_Zone 12 Pwr.
13 Troubleshooting Use the information in this chapter to troubleshoot problems. More detailed troubleshooting information can be found at http://www.hp.com/support.
If you cannot access your device on the network, please check the following: 1. Regardless of the network configuration mode and interface type, please ensure that there is a CAT-5E (or above) Ethernet cable connected to network port 1 (or 3 for HP D2D4300 Series Backup Systems).
There are many reasons why you may not see the performance you expected from your HP D2D. • Your own network speed or disk access is not fast enough to allow streaming of data. • Your backup application is not optimized. • Your HP D2D is not optimized for your network and application. Network For iSCSI devices the HP D2D is designed to be run on a 1Gb or 10Gb (HP D2D4300 Series) network. Performance will be reduced if a 10/100BaseT network is used.
You HP D2D is designed to operate with a certain processor and speed. If it is outside this limit, a warning will appear. The device will still operate, but with very limited performance. Check that the processor is the correct version Storage Pool messages If you have installed the Capacity Upgrade Kit (not supported on the HP D2D2500 Series) and it is powered off for any reason, you should also power down the HP StoreOnce Backup System.
normally shown at boot time will not display. No hard disk drive LEDs will turn on. Please refer to SmartArray RAID information on http://www.hp.com/support. • If the System Console screen is not seen: ◦ The HP D2D operating system may not be seen or recognized. Check the flash memory module inside the HP D2D for correct seating. (To locate the flash memory module, refer to the schematic on the hood label.) ◦ Check for hardware errors as the HP D2D device boots up.
Cannot authenticate an iSCSI session CHAP authentication is used within HP D2D. For details of the settings on the Microsoft iSCSI initiator and the HP D2D Web Management Interface, see also the HP StoreOnce Backup System Installation and Configuration Guide. Diagnostic Fibre Channel device For each FC port there will be a Diagnostic Fibre Channel Device presented to the Fabric. There will be one per active FC physical port; this means there are wo ports for an HP D2D4112, 4312 or 4324 appliance.
consider adding additional disk storage and review best practices and implementation guides to ensure the solution remains optimized. If you have the 12–disk base unit, you can purchase and install the Capacity Upgrade Kit to expand your capacity (note that the HP D2D2500 Series does not support connection of a Capacity Upgrade Kit). Further options for creating space include: 1. Stop all backups and replication until disk space is reclaimed. 2.
Replication fails If replication needs to take place through a firewall, the network administrator will need to open (TCP) ports 9387 (Command protocol) and 9388 (Data protocol) to allow the replication traffic to pass to and from the HP StoreOnce Backup Systems. If necessary and the D2Ds conflict with another device on the network, these ports can be changed from the defaults when you create the replication pairing or from the Local Appliance's General Settings page.
in a ‘failed to start’ or ‘read-only’ state following the reboot it is recommended that you try either the Quick Repair or Recover Option. • Recover: The Recover process will clone the device, creating an identical device with identical configuration, including any replication mappings. You will also have the option to clone all the data to the new device. Click the Recover button to display the following dialog box. Select No to create a clone of the device, but no data will be copied.
StoreOnce Backup System configuration problems I cannot see a newly created VTL device When you create a new device on the HP StoreOnce Backup System, the host will not be able to see the device until you connect manually to it using the iSCSI Initiator or it has been zoned correctly on the Fibre Channel SAN. See the HP StoreOnce Backup System Installation and Configuration Guide for more information. If you still cannot see the device, check Device Manager to make sure it is visible from the host.
Upgrades to component parts You may receive notification of upgrades to system components, such as hard disk drives and BIOS, from time to time, independently of upgrades to the HP StoreOnce Backup System software. Use the Support page to check the current status of these components and determine whether an upgrade is required, see Support (Administration) (page 91). You will find comprehensive instructions for applying these upgrades with the release notes that accompany the download. 1. Go to http://www.
14 Hard disk replacement In this chapter: • RAID • How do I know a disk has failed? • Replacing a hot-plug hard disk • After replacing the failed disk RAID RAID 6 RAID 6 provides protection against double disk failures and failures while a single disk is rebuilding. The following HP StoreOnce Backup Systems are RAID 6 devices.
How do I know a disk has failed? The Disk online LED (1) on the failed disk shows amber. Figure 27 Drive LEDs NOTE: For more information about these LEDs refer to Drive LEDs (page 118). Identifying a failed disk on the Web Management Interface The Web Management Interface identifies failed or predictive failed disks. • HP D2D4300 and HP D2D4100 Series Backup Systems operate correctly with up to two failed disks on the HP D2D and up to two failed disks in any Capacity Upgrade Kit that is installed.
Figure 28 Summary page with RAID status warning (example shows HP D2D4112 ) Figure 29 Summary page with RAID status warning (example shows HP D2D2500 Series) Status page information (HP D2D2500 Series) Look at the RAID (Status) page for more information. The RAID Status section shows that a disk has failed but it is recoverable. No data has been lost. The information in the Physical Disks section identifies the disk that has failed. This is the disk that you must replace.
Figure 30 Identifying the failed disk (HP D2D2500 Series) Status page information (HP D2D4300/4100 Series) Both the Storage Pool and RAID tabs report that there is a problem with disks, but do not identify the failed disk.
Figure 32 RAID tab with RAID status warning (HP D2D4300/4100 Series) To find out which physical disk has failed and its location, look at the Shelves tab. Use the Beacon function on the Storage-Shelves page to locate the physical disk in the shelf. Figure 33 Identifying the failed disk(s) (HP D2D4300/4100 Series) If you have a system console The optional system console is a useful tool for monitoring disk status.
Figure 34 System console showing failed disks (HP D2D2500 Series) If you are using iLO2 The Remote Console option under iLO2 also allows you to monitor disk status. It provides similar information to the system console, described in the previous section, and is also password protected. It uses the same password as the Web Management Interface.
Please do not reply to this email. ****************************************************************************** The Event Log The Log also contains warning messages if a disk fails. Figure 35 Log showing disk failure (HP D2D4300/4100 Series) Replacing a hot-plug hard disk 1. Identify the disk that has failed as described in How do I know a disk has failed? (page 137). NOTE: 2. Remember you can use the Beacon LED to identify the physical disk in the unit.
Figure 38 Disk numbering of the internal shelf (HP D2D4300 Series) NOTE: The red lettering indicates the disk number on the Web Management Interface. Figure 39 Disk numbering of expansion shelves (HP D2D4300/4100 Series) 3. Remove the disk. • Press the hard disk carrier button (1) to release the ejector lever. • Pull out the disk carrier handle (2) and slide the hard drive assembly (3) out of the drive bay. Be sure to support the drive when pulling it out of the cage.
Figure 41 Installing a replacement hard disk 5. Log in to the Web Management Interface and look at the appropriate Status pages. HP D2D4100/4300 Series: Select Storage-Shelves. The status of the failed disk should now be OK. The RAID will rebuild automatically but can take up to 5 hours. The RAID State field on the Storage-RAID tab displays the Percentage Complete. HP D2D2500 Series: Select RAID. The status of the failed disk should now be OK.
Email alerts and Log If you have configured recipients for email alerts on the Web Management Interface, they will be notified that physical disk(s) added, RAID is being rebuilt and when the rebuild has completed. The Log also contains an entry when the RAID rebuild completes. If you have a system console or are using the iLO2 Remote Console The disks are shown as OK, but a message is displayed against the RAID Status Level while the RAID is rebuilding.
Figure 44 System console during RAID rebuild (HP D2D2500 Series) If several disks fail If several disk failures are reported at once, it is possible that the disks are fine while some other component has failed. In these situations care should be taken to rule out the possibilities of loose/broken cables, faulty RAID controllers or powered-down Capacity Upgrade Kits before replacing the disks.
The device operating system is not stored on any of the disks, so the HP StoreOnce Backup System is still usable after replacing the failed disks. Use the RAID (Status) page of the Web Management Interface or the System Console to help you identify the disks that have failed. Figure 46 RAID showing two disk failures (HP D2D2500 Series) Replace the disks, as described earlier in this chapter. When you power on again, the RAID will not rebuild automatically.
Replacing the disks (HP D2D4300/4100 Series) If more than two disks fail and the online spare disk has been used on the HP D2D4300/4100 Series, you will lose all data on the HP StoreOnce Backup System and the message on the Summary page warns that the RAID system has failed catastrophically. The RAID is not recoverable.
Figure 50 Storage—Shelves showing three disk failures (HP D2D4300/4100 Series) IMPORTANT: When you have two (or more) shelves, the disk failures may be on one shelf only and the RAID status of the other shelf is shown as operational. However, you will lose all data on the HP StoreOnce Backup System. Power off and replace the disks, as described earlier in this chapter.
Figure 51 Storage—Shelves page after replacing disks (HP D2D4300/4100 Series) Restoring the Storage Pool You must delete the whole storage pool and rebuild it. 1. Go to the Storage-Storage Pool tab and click Delete.
2. Look at the Summary page to monitor progress. (If you look at the Status—Storage page while storage is being deleted, the system cannot display meaningful storage pool information and it tells you that the storage manager is busy.) Summary page while storage is deleted 3. Summary page after storage is deleted Go back to the Status-Storage page and click Create in the Configured Shelves section of the Storage Pool tab. Figure 53 Storage-Storage Pool tab, creating the storage pool 4.
5. The information message advising you that the HP StoreOnce Backup System is optimizing is normal and does not require you to take any action. The status will become OK as soon optimization completes, but it may take some time. If you look at the Status—Storage page, the same message is displayed but all relevant storage pool information is available.
A Extra information for G1 products Overview The information in this section is for users who have one of the older G1 products: • HP D2D2502/2503/2504 G1 Backup Systems • HP D2D4004/4009 G1 Backup Systems • HP D2D4112 G1 Backup Systems How do I know whether I have a G1 or G2 Backup System? The generation can be identified from the Summary page and the Software page of the Web Management Interface. Look at the Type field, which will state G1 or G2 or look at the Software Revision field. If it shows 1.
Tape Attach An external or rackmount Ultrium library or tape device may be attached directly to the HP D2D Backup System, allowing the user to store backups offsite. Always refer to http://www.hp.com/ go/connect or http://www.hp.com/go/ebs to find out which tape library and tape drive models are supported. Both SAS and SCSI library and tape devices are supported and require installation of a host bus adapter (HBA); External devices may be half-height or full-height.
Select a device to display its details in the lower half of the page. There are four tabs in the Details section: Devices, Cartridges, Support and Software. Adding tape storage devices to the list Devices appear in the list as long as they are connected at power on. If you subsequently attach an external or rack-mounted tape storage device after power on, click Rescan to add it to the list of devices.
Obtaining support Click on the Support tab. • The general support enquiries link takes you to HP Support web pages. • With tape libraries a link is provided so that you can generate a support ticket from the library GUI. This link takes you to the Command View MSL login. Upgrading tape storage device firmware As long as the tape device is supported, you can also upgrade the firmware from this screen. Click on the Firmware tab.
Manual jobs (Tape Attach) This page provides a wizard that allows you to initiate an immediate import, export or copy operation. • A copy operation may be performed upon any non blank cartridge in any numbered slot in a library device on the HP D2D Backup System. The cartridge data is copied from the HP D2D Backup System to the physical tape storage device. • An export operation may be performed upon any non blank cartridge in the mail slot in a library device on the HP D2D Backup System.
1. 2. Select the slot on the HP D2D library that should be used for the copy, export or import job. Select the slot on the physical tape storage device. To select cartridges on the HP D2D library Select the Library in the Virtual Devices list at the top of the page to display a list of the cartridges in that library. • There is a Copy label in the far column next to any numbered slot that does not have a blank cartridge.
NOTE: In the case of libraries some of these checks can only be made after loading the cartridge in a tape drive, which takes approximately one minute. 6. The Job Status page is displayed and you can view progress in the final column. To export to attached tape storage device Data can only be exported from the mail slot. Once data has been exported it is removed from the HP D2D Backup System. However, if an error occurs during the process, the data is not deleted.
7. Once the export completes successfully, the cartridge is removed from the mail slot. NOTE: If you cancel the process, remember to use the backup application (or the Web Management Interface) to move the cartridge back from the mail slot to the cartridge slot. To import from attached tape storage device An import operation may be performed on a physical cartridge in the attached tape drive. The cartridge is copied to the target device on the HP D2D Backup System.
When an export or copy scheduled job is run, it automatically overwrites the cartridge in the tape drive. If the cartridge is not blank, there is no warning and no record in the job log. NOTE: The backup application is not automatically updated with any schedules created on the HP D2D Backup System. The two are independent of each other. If you want the backup application schedules to work in conjunction with a schedule on the HP D2D Backup System, you must coordinate them manually.
4. 5. Select the required slot. If a valid slot is selected, the Next button is active. Click Next. This displays the second page of the wizard. (Or reports an error if no tape storage devices are currently attached to the HP D2D Backup System.) 6. Select the appropriate Physical Device to display a list of the slots in that device. NOTE: If a slot has already been selected for a schedule, the Scheduled box is checked. Slots may be used on only one schedule. 7. 8.
9. Enter a name for the Schedule and select the appropriate Scheduling parameters. Click Create. Table 33 Job schedule parameters Schedule Name: This field allows you to provide a meaningful name for the scheduled job. Schedule Type: • For daily jobs, select Daily. • For weekly jobs, select Weekly. • For jobs that you wish to run on a specific date in the month, select Day of the Month. • For jobs that you wish to run on a specific day and week in the month, select Weekday of Month.
To view, edit or delete existing schedules • Locate the schedule in the scrollable list and click to display the schedule details. • Click Edit to make schedule details editable. Make the required changes and click Update. (You cannot edit the schedule Type.) • Click Delete to delete the schedule completely. You will be prompted to confirm the delete action. (Remember that you can also disable the job temporarily by de-selecting the Active checkbox.) • Click Run now to run the schedule immediately.
operation, such as copy and verify (if requested). This column also shows any error or information messages. To cancel a job To cancel a job in progress, click Cancel job. You are asked to confirm that you wish to cancel the job. If a job is canceled during the copy, export or import phase, this cancels the transfer of data. NOTE: There are three phases to an export job: copy, an optional verify and subsequent removal of cartridge data from the HP D2D Backup System.
Sorting and searching the job history Click on any column heading to sort messages according to that criterion. For example, click on Start Time to sort the messages according to time and date. Click on Show Search Box to display a Filter field and two drop-down menus. • Use the right-hand drop-down menu to filter on job status, for example to display all jobs with Error messages. • Use the middle drop-down menu to select a column (or All) and then type a search string into the Filter box.
Glossary A Autoloaders An autoloader is a Virtual Tape Device that has a single tape drive and multiple storage slots. (A library has multiple tape drives.) Each storage slot contains a cartridge that can be allocated to a specific backup task; for example, one cartridge can hold Monday's data, another can hold Tuesday's data, and so on. In this way, backup applications are able to implement tape rotation strategies that accommodate differing backup requirements for daily, weekly, monthly, yearly backups.
• HP MSL8096 Library (HP D2D4300/D2D4100) • HP ESL-E Library (HP D2D4300/D2D4100) • HP EML-E Library (HP D2D4300/D2D4100) • HP D2DBS Generic Library If it is supported by your backup application, HP D2DBS Generic Library is the preferred emulation type because it does not emulate any physical library types in existence and is clearly identifiable as a StoreOnce device. It is the most flexible emulation type available; however, backup application support varies by software vendor.
It is important to understand that the HP StoreOnce network share is intended to be used ONLY by backup applications that “back up to disk”. Do not use the device as a drag-and-drop general file store. NFS Network File System (NFS) is a protocol for interfacing to hosts on a Linux or UNIX network. The HP StoreOnce Backup System supports this interface for connecting to NAS targets on the HP StoreOnce appliance from a Linux or UNIX network host.
T Tape rotation strategies Tape rotation strategies determine when backups are run, the number of cartridges that are required and how they are reused. Virtual Tape Library targets on an HP StoreOnce Backup System can easily be incorporated into most tape rotation strategies. If your organization does not yet have a tape rotation strategy in place, see the HP StoreOnce Backup System Concepts Guide for example configurations.
About this guide This guide provides information about: • Using the HP StoreOnce D2D Backup System • Troubleshooting the HP StoreOnce D2D Backup System • Replacing a hot-plug hard disk Intended audience This guide is intended for users who install, operate and maintain the HP StoreOnce D2D Backup System.
Table 35 Document conventions (continued) Convention Element Monospace text • File and directory names • System output • Code • Commands, their arguments, and argument values Monospace, italic text • Code variables • Command variables Monospace, bold text Emphasized monospace text ! Indicates that failure to follow directions could result in bodily harm or death. : Indicates that failure to follow directions could result in damage to equipment or data.
Registering your HP D2D Backup System Once you have installed and tested your HP D2D Backup System please take a few minutes to register your product. You can register via the web (http://www.register.hp.com). To ensure your registration is complete, there are a number of questions on the electronic form that are mandatory. Other questions are optional. However, the more you feel able to complete, the better HP can meet your needs.
Index Symbols 10Gb ports, 34 10Gbport, 35 A active session, 7 AD authentication, 24 AD domain, leaving, 30 admin software page, 88 administration backup & restore page, 93 date & time page, 85 housekeeping page, 87 license page, 94 password , 82 security page, 83 shutdown page, 88 support page, 91 appliance page replication, 73 audience, 171 authentication CIFS server, 22 autoloader, 13 see also devices B backup & restore page, 93 backup fails, 131 mapping deleted, 68 bandwidth limiting, 79 barcode, 18 ba
storage pool, 150 devices create new, 13 delete, 16 edit details, 15 view details, 13 devices page, 10 Devices tab deleting cartridges on, 19 DHCP, 35 DHCP Gateway, 34 DHCP gateway, 35 diagnostic fibre channel device, 130 disk failed, 137 installing, 143 multiple failed, 146 disk space capacity reached, 130 disk status, 52, 54 disk usage, 53 identifying, 52 Disks status, 49 DNS server name, 34 document conventions, 171 related documentation, 171 documentation HP website, 171 providing feedback, 173 domain,
troubleshoot, 130 iSCSI page, 36 J job history page sorting and searching, 166 tape attach, 165 L language pack description of, 89 upgrading, 90 last written, cartridges, 19 leave AD domain, 30 LEDs capacity upgrade kit, 119 Fibre Channel, 119 hot-plug drives, 118 HP D2D2504/2502, 117 HP D2D4112/4106, 116 HP D2D4324/4312, 115 library name, 11 library status, 11 license page, 94 local settings replication, 77 location, cartridges, 18 log page, 57 sorting, 57 login, 7 M manual jobs page, 157 mapping delete
general settings, 78 local appliance, 77 NAS mappings page, 66 pause jobs, 81 recovering source, 96, 104 status page, 58 virtual tape mappings page, 59 replication fails, 131, 132 replication ports, 79 replication recovery over WAN, 100, 107 using colocation, 101, 108 using wizard, 96, 104 replication wizard, 61 reset network settings, 35 reset password, 82 restore no tape drive connected, 112 replication, 96, 104 shares, 132 single files, 111 VTLs, 132 role, 11 running out of disk space, 130 S schedule cr
cancel job, 165 viewing details, 154 tape storage device upgrading firmware, 156 target libraries making visible, 16 technical support HP, 172 service locator website, 173 testing email alerts, 43 text symbols, 172 troubleshoot backup or replication, 131 browser buttons missing, 7 configuration, 134 connecting from backup system, 125 connecting to network, 125 iSCSI, 130 network, 127 perfromance, 126 power on/off, 128 storage shelf, 131 using 10Gb ports, 126 Web Management Interface, 127, 129 troubleshootin