Owner's manual

WARNING!

Once you have started to upgrade the ﬁrmware, it is important that you allow it to

complete. Do not attempt to cancel the upgrade process, or power off the machine.

NOTE:

The tape drive is reported to your backup application (and Windows Device Manager) as an LTO-3

device. This is the default behavior of the tape drive and there is no need and no way to change it on

the HP D2D Backup S ystem. In earlier versions of the HP D2D Backup System ﬁrmware, the tape drive

was reported as an LTO-2 device. Once you upgrade to the latest version of the ﬁrmware, the backup

application continues to identify existing backup devices as LTO-2 and identiﬁes new tape dev ices

as LTO-3, but this has absolutely no impact on how the device behaves or functions. If y ou delete

existing devices (LTO-2) and create new ones; the new ones will be LTO-3. (It is important not to confuse

emulation type with cartridge size. Emulation type is totally independ ent from cartridge size. The HP

D2D Backup System allows you to pick whatever cartridge size you like, up to 800 GB.)

Support (Admin)

If you have p roblems, HP Support will ask you to generate a support ticket to help with troubleshooting.

It provides a log of everything that has happened on your system.

NOTE:

Please ensure that your browser security set tings allow ﬁles to be transferred from the HP D2D Backup

S ystem to your host machine.

1. Use this page to Generate a support ticket.

2. At the prompt, save the ﬁle to disk.

The Web Management Interface