2310e and 2310ei LCD Monitors User Guide
© 2010 Hewlett-Packard Development Company, L.P. Microsoft, Windows, and Windows Vista are either trademarks or registered trademarks of Microsoft Corporation in the United States and/or other countries. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.
About This Guide This guide provides information on setting up the monitor, installing drivers, using the on-screen display menu, troubleshooting and technical specifications. WARNING! Text set off in this manner indicates that failure to follow directions could result in bodily harm or loss of life. CAUTION: Text set off in this manner indicates that failure to follow directions could result in damage to equipment or loss of information.
iv About This Guide ENWW
Table of contents 1 Product Features ............................................................................................................................................ 1 HP 2310e/2310ei LCD Monitors ........................................................................................................... 1 2 Safety and Maintenance Guidelines .............................................................................................................. 3 Important Safety Information ..............
Appendix A Troubleshooting .......................................................................................................................... 21 Solving Common Problems ................................................................................................................ 21 Getting Support from hp.com ............................................................................................................. 22 Preparing to Call Technical Support ..........................................
1 Product Features HP 2310e/2310ei LCD Monitors Figure 1-1 HP 2310e/2310ei LCD Monitors The HP 2310e/2310ei LCD (liquid crystal display) monitors have an active matrix, thin-film transistor (TFT) screen with a white LED backlight and the following features: ENWW ● Large diagonal display ● Maximum graphics resolution: 1920 x 1080 @ 60Hz, plus full-screen support for lower resolutions ● DisplayPort digital input signal ● DVI digital input signal with single-link DVI-D to DVI-D cable provided ● H
2 ● Swivel adjustment ● Plug and Play capability, if supported by your computer system ● On-screen display (OSD) adjustments for ease of setup and screen optimization (choose English, Simplified Chinese, Traditional Chinese, French, German, Italian, Spanish, Dutch, Japanese, or Brazilian Portuguese) ● Power Saver to reduce energy consumption ● Quick View settings display ● HDCP (High Bandwidth Digital Content Protection) on DVI, HDMI and DisplayPort inputs ● Software and utilities CD, containi
2 Safety and Maintenance Guidelines Important Safety Information A power cord is included with the monitor. If another cord is used, use only a power source and connection appropriate for this monitor. For information on the correct power cord set to use with the monitor, refer to the "Connecting the Power Cord" section in Setting Up the Monitor on page 6. WARNING! To reduce the risk of electric shock or damage to the equipment: • Do not disable the power cord grounding feature.
Safety Precautions ● Use only a power source and connection compatible with this monitor, as indicated on the label/ back plate of the monitor. ● Be sure the total ampere rating of the products connected to the outlet does not exceed the current rating of the electrical outlet, and the total ampere rating of the products connected to the power cord does not exceed the rating of the power cord. Look on the power label to determine the ampere rating (Amps or A) for each device.
Cleaning the Monitor 1. Turn off the monitor and unplug the power cord from the back of the unit. 2. Dust the monitor by wiping the screen and the cabinet with a soft, clean antistatic cloth. 3. For more difficult cleaning situations, use a 50/50 mix of water and Isopropyl alcohol. CAUTION: Spray the cleaner onto a cloth and use the damp cloth to gently wipe the screen surface. Never spray the cleaner directly on the screen surface. It may run behind the bezel and damage the electronics.
3 Setting Up the Monitor Unpacking the Monitor 1. Unpack the monitor. Make sure all contents are included. Store the packing box. 2. Turn off the computer and other attached devices. 3. Prepare a flat area to assemble the monitor. You may need a flat, soft, protected area for placing the monitor screen-down while preparing it for installation. Assembling the Monitor Place the monitor in a convenient, well-ventilated location near your computer.
2. Slide the pedestal into the slot on the base (1) and tighten the large screw on the bottom of the base (2) to secure the pedestal to the base. Figure 3-1 Assembling the Base and Pedestal 3. Slide the monitor panel's hinge bracket into the opening on top of the pedestal. The panel will click into place when fully inserted.
Connecting Monitor Cables CAUTION: Before connecting cables to the monitor, ensure that the computer and monitor are powered off. The video source is determined by the video cable used. The monitor will automatically determine which inputs have valid video signals. The inputs can be selected by pressing the source button on the front panel. Connecting the DVI-D Video Cable Connect one end of the DVI-D video cable to the back of the monitor and the other end to the DVI-D video connector on the computer.
Connecting the DisplayPort Video Cable Connect one end of the DisplayPort Digital Input cable to the back of the monitor and the other end connector to the input device. A DisplayPort Digital Input cable is provided on select models only. Figure 3-4 Connecting the DisplayPort Cable (cable provided on select models only) Connecting the HDMI Cable (2310e Model Only) Connect one end of the HDMI cable to the back of the monitor and the other end connector to the input device.
Connecting the Power Cord 1. Follow all electrical and power warnings WARNING! To reduce the risk of electric shock or damage to your equipment: Do not disable the power cord grounding plug. The grounding plug is an important safety feature. Plug the power cord into a grounded (earthed) electrical outlet. Be sure that the grounded power outlet you plug the power cord into is easily accessible to the operator and located as close to the equipment as possible.
Turning on the Monitor 1. Press the power button on the computer to turn it on. 2. Press the power button on the front of the monitor to turn it on. CAUTION: Burn-in image damage may occur on monitors that display the same static image on screen for a prolonged period of time.* To avoid burn-in image damage on the monitor screen, you should always activate a screen saver application or turn off the monitor when it is not in use for a prolonged period of time.
2. Adjust the tilt by moving the top edge of the monitor either toward or away from you, without touching the screen. Figure 3-7 Tilt Adjustment Adjusting the Swivel The monitor allows a usable range of motion with the swivel feature. Figure 3-8 Swivel Adjustment CAUTION: To avoid breakage or other damage, avoid applying pressure to the LCD screen while swiveling it or changing the tilt.
4 Operating the Monitor CD Software and Utilities The CD that is included with this monitor contains drivers and software that you can install on your computer. Installing Drivers If you determine that you need to update the drivers, you can install the monitor driver INF and ICM files from the CD, or download them from the Internet. Installing the monitor driver software from the CD To install the monitor driver software from the CD: 1. Insert the CD in your computer CD drive. The CD menu appears. 2.
Front-Panel Controls Control buttons are located on the bottom right of the monitor. The buttons are represented by icons that become illuminated when the bar area on the front panel is touched. Button Icon Description Source Chooses the video input source from the computer. Quick View Opens the OSD Quick View menu where you can select a viewing mode. Minus Navigates down through the OSD menu and decreases adjustment levels. Plus Navigates up through the OSD menu and increases adjustment levels.
Using the On-Screen Display (OSD) Use the On-Screen Display (OSD) to adjust the screen image based on your viewing preferences. To access the OSD, do the following: 1. If the monitor is not already on, press the Power button to turn on the monitor. 2. To access the OSD menu, press the Menu button. The OSD Main Menu displays. NOTE: You need to touch the bar area on the front panel to display the front panel button icons. 3.
Icon Main Menu Options Sub-menu Options Description sRGB Sets your screen colors to adapt to the color standards used in the image technology industry. Quick View Select from the following modes: Movie Photo Gaming Text Custom (settings saved when you adjust the Brightness, Contrast, or Color in one of the other Quick View options) Custom Color Selects and adjusts your own color scales: R — Sets your own red color levels. G — Sets your own green color levels. B — Sets your own blue color levels.
Icon Main Menu Options Sub-menu Options Description OSD Transparency Adjust to view the background information through the OSD. OSD Timeout Sets the time in seconds that the OSD is visible after the last button is pressed. The factory default is 30 seconds. Management Selects the power-management features of the monitor. Power Saver Enables the power saving feature (see Power-Saver Feature on page 20). Select: On Off The factory default is On.
Icon Main Menu Options Sub-menu Options Description DDC/CI Support Allows the computer to control some OSD menu features such as Brightness, Contrast, and Color Temperature. Select: On Off The factory default is On. Bezel Power LED Turns the light (LED) in the Power button on and off. When set to off, the light will remain off at all times. Rear Logo LED Turns the light (LED) on the rear logo on and off. When set to off, the light will remain off at all times.
Icon Main Menu Options Sub-menu Options Source Control Description Selects the video input signal. the factory default by priority is DisplayPort, DVI, then HDMI. DVI Selects DVI as the video input signal. HDMI (2310e model) Selects HDMI as the video input signal. DisplayPort Selects DisplayPort as the video input signal. Default Source Selects the default or primary video input signal when the monitor is connected to two active and valid video sources.
● Check Video Cable — Indicates a video input cable is not properly connected to the computer or monitor. ● OSD Lockout — The OSD can be enabled or disabled by pressing and holding the Menu button on the front panel for 10 seconds. If the OSD is locked, the warning message OSD Lockout appears for 10 seconds. If the OSD is locked, press and hold the Menu button for 10 seconds to unlock the OSD. If the OSD is unlocked, press and hold the Menu button for 10 seconds to lock the OSD.
A Troubleshooting Solving Common Problems The following table lists possible problems, the possible cause of each problem, and the recommended solutions: Problem Solution Power LED is not on. Make sure the Power button is on, and the power cord is properly connected to a grounded power outlet and to the monitor. Select Management in the OSD menu, and then select Bezel Power LED. Check if the Bezel Power LED option is set to Off and, if so, set to On mode. Screen is blank. Connect the power cord.
Problem Solution No Plug and Play. In order for the Plug and Play feature of the monitor to work, you need a computer and graphic card that are compatible with Plug and Play. Check with your computer manufacturer. Check the monitor's video cable, and make sure that none of the pins are bent. Make sure that the monitor drivers are installed. Refer to Installing Drivers on page 13 for more information. Monitor drivers are also available at: http://www.hp.com/support.
Locating the Rating Label The rating label on the monitor provides the product number and serial number. You may need these numbers when contacting HP about your monitor model. The rating label is on the back of the monitor.
B Technical Specifications All specifications represent the typical specifications provided by HP's component manufacturers; actual performance may vary either higher or lower. HP LCD Monitors Table B-1 2310e/2310ei Specifications Specifications 24 Display Type: TFT LCD active matrix Viewable Image Size: 58.42 cm (23.0 in.) diagonal Video Input Terminals: 2310ei: DisplayPort, DVI; 2310e: DisplayPort, DVI, HDMI Tilt: -5° to +25° Maximum Weight (unpacked): 4.3 kg (9.
Preset Video Modes The monitor automatically recognizes many preset video input modes that will appear properly sized and centered on the screen. Table B-2 Factory Preset Video Input Modes Preset Resolution Horizontal Frequency (kHz) Vertical Frequency (Hz) 1 640 x 480 31.469 59.94 2 720 x 400 31.469 70.087 3 800 x 600 37.879 60.317 4 1024 x 768 48.363 60.004 5 1280 x 720 45.00 60.00 6 1280 x 960 60.00 60.00 7 1280 x 1024 63.98 60.02 8 1440 x 900 55.94 59.
LCD Monitor Quality and Pixel Policy Your LCD Monitor uses high-precision technology, manufactured according to high standards, to help guarantee trouble-free performance. Nevertheless, the display may have cosmetic imperfections that appear as small bright or dark spots. This is common to all LCD displays used in products supplied by all vendors and is not specific to your LCD Monitor. These imperfections are caused by one or more defective pixels or subpixels.
C Agency Regulatory Notices Federal Communications Commission Notice This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.
Hewlett Packard Company P. O. Box 692000, Mail Stop 530113 Houston, Texas 77269-2000 Or, call 1-800-HP-INVENT (1-800 474-6836) For questions regarding this FCC declaration, contact: Hewlett Packard Company P. O. Box 692000, Mail Stop 510101 Houston, Texas 77269-2000 Or, call (281) 514-3333 To identify this product, refer to the Part, Series, or Model number found on the product. Canadian Notice This Class B digital apparatus meets all requirements of the Canadian Interference-Causing Equipment Regulations.
For non-telecommunications products and for EU harmonized telecommunications products, such as Bluetooth® within power class below 10mW. For EU non-harmonized telecommunications products (If applicable, a 4-digit notified body number is inserted between CE and !). Please refer to the regulatory label provided on the product. The point of contact for regulatory matters is: Hewlett-Packard GmbH, Dept./MS: HQ-TRE, Herrenberger Strasse 140, 71034 Boeblingen, GERMANY.
and current rating marked on the product. In addition, the cross-sectional area of the wire must be a minimum of 0.75 mm² or 18 AWG, and the length of the cord must be between 6 feet (1.8 m) and 12 feet (3.6 m). If you have questions about the type of power cord to use, contact an authorized HP service provider. A power cord should be routed so that it is not likely to be walked on or pinched by items placed upon it or against it.
pressing the power/sleep button, receiving an input signal from an input device, receiving an input signal from a network connection with the Wake On LAN (WOL) feature enabled, etc. Additional information on the ENERGY STAR® program, its environmental benefits and the potential energy and financial savings of the power management feature can be found on the EPA ENERGY STAR Power Management Web site at http://www.energystar.gov/powermanagement.
11363-2006 11363-2006 Turkey EEE Regulation In Conformity with the EEE Regulation EEE Yönetmeliğine Uygundur 32 Appendix C Agency Regulatory Notices ENWW
