Compaq TL881 MiniLibrary System Users Guide (May 1999)

Diagnostics and Troubleshooting 6-3
ERROR, FAULT, MALFUNCTION
TROUBLESHOOTING
AND ERROR RECOVERY
Determine Suspected Error Type
PLATFORM
No FSC displayed. Normal front
panel operation
Cycle the power
to the library
Retry
Check configuration in Ch. 4
Call Technical Support
GENERAL DRIVE
FSC and ERP displayed on
control panel
Follow the ERP on
the control panel
Find FSC in Table 6-2
Follow the ERP in Table 6-1
Call Technical Support
CARTRIDGE ERROR
FSC may/may not be displayed
Cartridge will not eject
Normal operation impossible
SHR-1280
Figure 6-1. Troubleshooting Flow Chart