DisplayMaker Legacy X-12 - User Manual

2-16 Menu
Service Printer User Diagnostics
User Diagnostics presents an interactive troubleshooting pro-
gram to diagnose problems before calling MacDermid Color-
Span Technical Services. It walks you through a series of tests
and checks for certain printer functions. The printer asks you to
make observations or run simple tests to help it diagnose prob-
lems and suggest corrective actions. It has the following sec-
tions:
◆ VideoNet Status
◆ Head Statistics
◆ Carriage Motion
◆ VideoNet Connection
◆ Calibration
◆ Error History
◆ Actions and Warnings List — table of all actions and warn-
ings with cause and recovery. This is an abbreviated version
of the table “Actions and Warnings” on page B-5.
◆ Log Error History
Service Tests
These tests are for factory, service, and technical support use.
◆ Profiler Test — identifies and verifies profilers in each posi-
tion. The printer will report the profiler number, color, and
ink percentage remaining. Particularly useful when the
printer is connected to a non-ColorSpan RIP that cannot dis-
play profiler status.
◆ Print Test — the user selects a print width, one or more print-
heads to test, and (if multiple heads are selected) whether to
print multiple heads side-by-side or on top of each other,
then the printer begins firing the printhead(s) continuously
until canceled by the user. The test can help to identify inter-
mittently failing printheads.
◆ Color Sensor Tests — Blackpoint and Whitepoint tests the
ability of the photodiode to get black point and white point
readings. Print and Read Patches prints and reads patches
from across the color spectrum and compares the readings
with expected values. Visually Inspect LEDs switches on and
off the LEDs, allowing you to compare their appearance with
the expected colors listed on the control panel.