User Guide

Cause Solution
The top of page sensor (SR12) or sensor lever is defective. 1. Make sure that the sensor lever moves smoothly.
2. Run the component test. See
Component tests
on page 644.
3. Replace the stapler/stacker sensor if it is defective.
The delivery sensor (SR8302) or sensor lever is defective. 1. Make sure that the sensor lever moves smoothly.
2. Run the component test. See
Component tests
on page 644.
3. Replace the stapler/stacker delivery sensor if it is
defective.
Jams in the 3-bin mailbox
The following table describes the cause of and solutions for jams in the 3-bin mailbox.
Table 7-13 Causes for jams in the 3-bin mailbox
Cause Solution
The 3-bin mailbox might be improperly installed and seated. Reinstall or reseat the 3-bin mailbox if necessary.
The top of page sensor (SRxxxx) or sensor lever is defective. 1. Make sure that the sensor lever moves smoothly.
2. Run the component test. See
Component tests
on page 644.
3. Replace the 3-bin mailbox sensor if it is defective.
The delivery sensor (SRxxxx) or sensor lever is defective. 1. Make sure that the sensor lever moves smoothly.
2. Run the component test. See
Component tests
on page 644.
3. Replace the 3-bin mailbox delivery sensor if it is
defective.
Table 7-12 Causes for jams in the stapler/stacker (continued)
552 Chapter 7 Troubleshooting ENWW