User Guide

Control panel message Description Recommended action
Rotating <COLOR>
motor
To exit press Stop
A component test is in progress; the
component selected is the <color> cartridge
motor.
Press Stop when ready to stop this test.
Rotating Motor
To exit press Stop
The MFP is executing a component test
and the component selected is a motor.
Press Stop when ready to stop this test.
SANITIZING DISK X% COMPLETE
Do not power off
A storage device is being sanitized. Do not
turn the MFP off. When the process is
complete, the MFP will automatically restart.
No action necessary.
SCAN CARRIAGE LOCKED
Check lock switch, cycle power.
The flatbed scanner carriage is locked for
shipping.
Turn off the MFP, unlock the scanner
carriage, and turn on the MFP.
SCAN FAILURE
Press Start to rescan
The scan was unsuccessful and the
document needs to be rescanned.
If necessary, reposition the document to
rescan it, and then press Start.
Scanning page from glass This message appears while an image is
being scanned.
No action necessary.
Scanning page X This message appears while an image is
being scanned.
No action necessary.
Scanning... This message appears while the MFP is
performing a scan. However, if the
message appears for a long time, the ADF
fan might be broken or blocked.
1. Turn the MFP off and then on. Listen
for the ADF fan to turn on briefly
during the initialization sequence.
2. If the ADF fan does not turn on during
the initialization sequence, replace the
fan.
Searching... Please wait This message appears while the MFP is
searching for SOMETHING.
No action necessary.
SETTING SAVED A menu selection has been saved. No action necessary.
SIZE MISMATCH IN TRAY [XX]
For help press ?
alternates with
READY
The tray is loaded with paper that is longer
or shorter in the feed direction than the size
configured for the tray.
1. Adjust the side and rear media guides
against the paper.
2. If necessary, touch OK after the tray is
closed to change the paper size or
type configuration to match the size or
type of paper loaded in the tray.
3. Exchange the tray with a different tray.
If the error persists, check the paper
size sensor.
4. Replace the paper size sensor if it is
damaged.
5. Replace the DC controller.
Sleep mode on The MFP is in Sleep mode. A button press,
receipt of printable data, or an error
condition will clear this message.
No action necessary.
STACKER COVER OPEN The top cover of the stacker unit is open.
The unit cannot function.
Close the top cover and resend the job.
ENWW Control panel messages 515