User Guide

Control panel message Description Recommended action
To continue
turn off then on
5. Replace the e-label contacts.
6. Replace the DC controller.
59.XY
PRINTER ERROR
For help press ?
alternates with
59.XY
PRINTER ERROR
To continue
turn off then on
An MFP motor error has occurred.
X Description
0 Motor error
1 Motor startup error
2 Motor rotation error
3 Fuser motor startup error
4 Fuser motor rotation error
5 Image drum motor startup error
6 Image drum motor rotation error
9 ETB motor startup error
A ETB motor rotation error
B Developing disengaging motor startup
error
C Developing disengaging motor rotation
error
Y Description
0 - Black or N/A
1 - Cyan
2 - Magenta
3 - Yellow
1. Turn the MFP off then on.
NOTE Note: This message
might also appear if the
transfer unit is missing or
incorrectly installed.
2. Ensure that the transfer unit is
correctly installed.
1. Turn the printer off then on.
2. Note: This message might also appear
if the transfer unit is missing or
incorrectly installed. Ensure that the
transfer unit is correctly installed.
ETB motor error
1. Run the component test to verify that
the ETB is working correctly. See
Component tests on page 644.
2. Clean the ETB unit intermediate
connector J4613.
3. Reconnect the connector J4613
between the ETB and the printer, and
J1011 on the DC controller PCB.
4. Replace the ETB.
5. Replace the DC controller PCB. See
DC controller PCB on page 376.
Calibrate the printer after replacing the
DC controller. See
Calibrating the
MFP on page 579.
Fuser motor error
1. Reconnect the connectors J4605 for
the fuser motor and J1024 on the DC
controller PCB.
2. Run the component test to verify that
the fuser motor is working correctly.
See
Component tests on page 644.
3. Replace the fuser motor.
4. Replace the DC controller PCB. See
DC controller PCB on page 376.
Calibrate the printer after replacing the
DC controller. See
Calibrating the
MFP on page 579.
ENWW Control panel messages 489