User Manual

190 Troubleshooting
Correcting I
2
C bus errors
I
2
C bus errors indicate defective hardware, and the specific item is listed in the error message. Refer to
the HP StorageWorks Fabric OS 4.x diagnostics and system error messages reference guide for
information specific to the error that was received. Some CPT and Environmental Monitor (EM) messages
contain I
2
C-related information.
If the I
2
C message does not indicate the specific hardware that might be failing, begin debugging the
hardware, as this is the most likely cause. The next sections provide procedures for debugging the
hardware.
To check fan components:
1. Log in to the switch as user.
2. Issue the fanshow command.
3. Check the fan status and speed output.
If any of the fan speeds display abnormal RPMs, replace the fan FRU.
To check the switch temperature:
1. Log in to the switch as user.
2. Issue the tempshow command.
3. Check the temperature output.
Look for indications of high or low temperatures.
To check the power supply:
1. Log in to the switch as user.
2. Issue the psshow command.
3. Check the power supply status. Refer to the appropriate hardware reference manual for details
regarding the power supply status.
If any of the power supplies show a status other than OK, consider replacing the power supply as
soon as possible.
To check the temperature, fan, and power supply:
1. Log in to the switch as user.
2. Issue the sensorshow command. Refer to the HP StorageWorks Fabric OS 4.x command reference
guide for details regarding the sensor numbers.
3. Check the temperature output.
Look for indications of high or low temperatures.
4. Check the fan speed output.
If any of the fan speeds display abnormal RPMs, replace the fan FRU.
5. Check the power supply status.
If any of the power supplies show a status other than OK, consider replacing the power supply as
soon as possible.