External Portable HP SimpleSave ™ Portable Hard Drive User Manual SimpleSave ™
Getting Help For additional help with your drive, its installation, and the software, contact one of the following: HP Customer Care Web Support For the latest updates and information, go to: http://hpsupport.wdc.com E-mail Support http://hpsupport.wdc.com/hpsupport/email.asp Toll-free Telephone Support North America 866.444.7407 International +800.636.
HP SIMPLESAVE PORTABLE HARD DRIVE USER MANUAL 1 Getting Started Thank you for selecting the HP SimpleSave Portable Hard Drive. It is an external hard drive with a large capacity designed to quickly and easily store and transfer media files such as digital photos, music, video, and other important files. The HP SimpleSave Portable Hard Drive connects and disconnects easily from a USB 2.0 or USB 1.1 connector on the front or back of most computers.
HP SIMPLESAVE PORTABLE HARD DRIVE USER MANUAL Handling Precautions These drives are precision instruments and must be handled with care during unpacking and installation. Drives may be damaged by rough handling, shock, or vibration. Be aware of the following precautions when unpacking and installing your external storage product: • • • • • Do not drop or jolt the device. Do not move the device during activity.
HP SIMPLESAVE PORTABLE HARD DRIVE USER MANUAL 2 About Your HP SimpleSave Drive Features LED USB 2.0 LED The power/activity LED is located on the top of the device. USB 2.0 Interface Hi-Speed USB (USB 2.0) supports data transfer rates up to 480 Mb/s. USB 2.0 is backward-compatible with USB 1.1. Connection to a USB 1.1 port transfers data at USB 1.1 speed (up to 1.5 Mb/s). HP SimpleSave Backup Software • • • • • HP SimpleSave runs directly from your HP SimpleSave drive.
HP SIMPLESAVE PORTABLE HARD DRIVE USER MANUAL Reformatting the Drive for FAT32 Important: Reformatting the drive erases all its contents. If you have already saved files on the drive, be sure to back them up before reformatting. 1. Double-click the My Computer icon. 2. Click the Removable Disk icon. A message appears asking you if you want to format the drive. Click Yes. 3. Click Full in the Format type area of the Format window. You can also enter a label for the drive at this time. 4. Click Start. 5.
HP SIMPLESAVE PORTABLE HARD DRIVE USER MANUAL 3 Connecting the Device 1. Turn on your computer. 2. Connect the USB cable as shown. 3. You may have to wait up to a full minute for your computer to configure your HP SimpleSave drive the first time it’s connected to your computer. You may see several installation messages appear on the screen as your computer sets up your HP SimpleSave drive for the first time. You will not see these installation messages the next time you plug in your HP SimpleSave drive.
HP SIMPLESAVE PORTABLE HARD DRIVE USER MANUAL 4 Turning Off/Disconnecting the Device Right-click the Safely Remove Hardware icon in your system tray and select Safely Remove Hardware. You may hear the drive power down before the Power LED turns off. The drive is now shut down properly, and you may disconnect the drive safely.
HP SIMPLESAVE PORTABLE HARD DRIVE USER MANUAL 5 4 Troubleshooting Drive does not appear on my computer Try the following solutions in the order listed: 1. Check to see if the drive is on. The power LED on the front of the drive should be lit. 2. Check that the USB cable is securely and properly connected to the drive and the USB connector on the computer. 3. While the computer is turned on, unplug the USB cable. Wait 10 seconds, and then reconnect the USB cable. 4.
HP SIMPLESAVE PORTABLE HARD DRIVE USER MANUAL 6 Appendix Regulatory Compliance FCC Class B Information This device has been tested and found to comply with the limits of a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.
HP SIMPLESAVE PORTABLE HARD DRIVE USER MANUAL Warranty Information Obtaining Service Hewlett-Packard (HP) values your business and always attempts to provide you the very best of service. If this HP Branded Product requires maintenance, either contact the dealer from whom you originally purchased the HP Branded Product or visit our product support Web site at http://hpsupport.wdc.com for information on how to obtain service or a Return Material Authorization (RMA).
