- Hewlett-Packard Printer User Guide

Chapter 5 Problem Solving 266
Correcting Output Quality Problems
Printer Cannot Print Configuration Page
Situation Solution
Correct size of paper is
not loaded.
Check paper trays to be sure the correct sizes are loaded
(Letter or A4). Also, check that guides are set correctly.
Toner cartridge sealing
tape is not removed.
Remove sealing tape from toner cartridge. See the printer’s
getting started guide or the installation guide that came with
the toner cartridge.
Paper tray is out of
paper.
Load paper, see instructions starting on page 89
.
A printer cover is open. Firmly close the printer top cover and all doors (left, front,
and right).
Paper is jammed in the
printer.
Check for paper jams, see instructions starting on page 202
.
Messages appear in the
display.
See Understanding Printer Messages
starting on page 226.