- Hewlett-Packard Printer User Manual

9. Repeat if necessary for the other print cartridge.
10. Gently close the print cartridge door and plug the power cord into the back of the
product.
Cause: The print cartridge contacts needed to be cleaned.
If this did not solve the issue, try the next solution.
Check paper
Try the following solutions.
•
Step 1: Make sure only one type of paper is loaded
•
Step 2: Load the stack of paper correctly
Step 1: Make sure only one type of paper is loaded
Solution: Load only one type of paper at a time.
Cause: More than one type of paper was loaded in the paper tray.
If this did not solve the issue, try the next solution.
Step 2: Load the stack of paper correctly
Solution: Remove the stack of paper from the paper tray, reload the paper, and
then slide the paper-width guide inward until it stops at the edge of the paper.
For more information, see:
“
Load media” on page 23
Cause: The paper-width guide was not positioned correctly.
Check product
Try the following solutions.
•
Solution 1: Align the print cartridges
•
Solution 2: Automatically clean the print cartridges.
Chapter 6
40 Solve a problem
Solve a problem