- Hewlett-Packard DAT Drives QuickSpecs
For DAT 24 USB only
For DAT 24 USB onlyFor DAT 24 USB only
For DAT 24 USB only
Product Number
Product NumberProduct Number
Product Number
Product Description
Product DescriptionProduct Description
Product Description
DAT24 USB
DAT24 USBDAT24 USB
DAT24 USB
Band
BandBand
Band
DAT24 USB
DAT24 USBDAT24 USB
DAT24 USB
HA113A1
Tape Installation Hardware Installation
Only
N/A
596
HA101A3
Hardware, "3-year", "next-day", "13x5",
"on-site"
80B
N/A
HA103A3
Hardware, "3-year", "4-hour", "13x5",
"on-site"
80B
N/A
HA104A3
Hardware, "3-year", "4-hour", "24x7",
"on-site"
80B
N/A
HA105A3
Hardware, "3-year", "6hr Call-to-
Repair", "24x7", "on-site"
*
80B
N/A
HA106A3
SW, "3-year", "Phone-in", "9x5"
N/A N/A
HA107A3
SW, "3-year", "Phone-in", "24x7"
N/A N/A
HA109A3
Hardware Only, Support Plus, "3-year",
"13x5"
80B
N/A
HA110A3
Hardware Only, Support Plus 24, "3-
year", "24x7"
80B
N/A
HA111A3
Hardware Only, Proactive 24, "3-year",
"24x7"
*
80B
N/A
HA112A3
Hardware Only, Critical Service, "3-
year", "24x7"
*
80B
N/A
NOTE:
NOTE:NOTE:
NOTE:
*Both Proactive 24 & Critical Service only relate to 'reactive elements', 'proactive elements' are available
on time & materials basis. (SW is supported separately per package).
The Care Pack information quoted above relates to 3 year offerings only, 1yr / 4yr & 5yr packs are
available for each offering (replace A3 with A1, A4 or A5).
eSupport
eSupporteSupport
eSupport
HP eSupport is a portfolio of technology-based services that assist you with managing your business
environment - from the desktop to the data center.
Support Portal
Support PortalSupport Portal
Support Portal
The HP support portal provides one-stop access to the information, tools and services you need to
manage the daily operations of your IT environment.
Features include:
Access to self-solve tools (including search technical knowledge base)
Efficient logging and tracking of support cases
Collaboration with other business and IT professionals
Download of patches and drivers
Access to diagnostic tools
Proactive notification of relevant information
Access to certain features of the support portal requires an HP service agreement. To access the support
portal, visit
http://www.hp.com/support
.
QuickSpecs
HP StorageWorks DAT Drives
HP StorageWorks DAT DrivesHP StorageWorks DAT Drives
HP StorageWorks DAT Drives
Service and Support, HP Care Pack, and Warranty Information
DA - 11883 Worldwide — Version 15 — March 20, 2006
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