- Hewlett-Packard Color LaserJet Printer Owner's Manual
Table Of Contents
- Printer basics
- Control panel
- I/O configuration
- Printing tasks
- Managing the printer
- Color
- Maintenance
- Managing supplies
- Supplies life
- Approximate replacement intervals for supplies for the hp color LaserJet 3500 series printer
- Approximate replacement intervals for supplies for the hp color LaserJet 3700 series printer
- Checking the print cartridge life
- Print cartridge storage
- HP print cartridges
- Non-hp print cartridges
- Print cartridge authentication
- HP fraud hotline
- Replacing supplies and parts
- Cleaning the printer
- Configuring e-mail alerts
- Managing supplies
- Problemsolving
- Basic troubleshooting checklist
- Control panel message types
- Control panel messages
- Paper jams
- Common causes of paper jams
- Clearing paper jams
- Paper handling problems
- Troubleshooting information pages
- Printer response problems
- Printer control panel problems
- Color printing problems
- Incorrect printer output
- Software application problems
- Print quality troubleshooting
- Print quality problems associated with paper
- Overhead transparency defects
- Print quality problems associated with the environment
- Print quality problems associated with paper jams
- Print quality problems associated with toner buildup inside the printer
- Print quality troubleshooting pages
- Calibrating the printer
- Supplies and accessories
- Service and support
- Printer specifications
- Regulatory information
- Working with memory and print server cards
- Glossary
- Index
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Print cartridge authentication
The printer automatically authenticates the print cartridges when the cartridges are inserted
into the printer. During authentication, the printer will let you know whether a cartridge is a
genuine HP print cartridge.
If the printer control panel message states that this is not a genuine HP print cartridge and
you believe you purchased an HP print cartridge, see
HP fraud hotline.
HP fraud hotline
Call the HP fraud hotline (1-877-219-3183, toll-free in North America) when you install an HP
print cartridge and the printer message says the cartridge is non-HP. HP will help determine if
the product is genuine and take steps to resolve the problem.
Your print cartridge might not be a genuine HP print cartridge if you notice the following:
● You are experiencing a high number of problems with the print cartridge.
● The cartridge does not look like it usually does (for example, the orange pull tab is
missing, or the packaging differs from HP packaging).
ENWW Managing supplies 109