User's Guide

Downloading HP PC Hardware Diagnostics Windows ....................................................................... 45
Downloading the latest HP PC Hardware Diagnostics Windows version ....................... 46
Downloading HP Hardware Diagnostics Windows by product name or number
(select products only) ..................................................................................................... 46
Installing HP PC Hardware Diagnostics Windows ............................................................................. 46
Using HP PC Hardware Diagnostics UEFI ............................................................................................................. 46
Starting HP PC Hardware Diagnostics UEFI ....................................................................................... 47
Downloading HP PC Hardware Diagnostics UEFI to a USB ash drive .............................................. 47
Downloading the latest HP PC Hardware Diagnostics UEFI version .............................. 47
Downloading HP PC Hardware Diagnostics UEFI by product name or number
(select products only) ..................................................................................................... 47
Using Remote HP PC Hardware Diagnostics UEFI settings (select products only) ............................................. 48
Downloading Remote HP PC Hardware Diagnostics UEFI ................................................................. 48
Downloading the latest Remote HP PC Hardware Diagnostics UEFI version ................. 48
Downloading Remote HP PC Hardware Diagnostics UEFI by product name or
number ............................................................................................................................ 48
Customizing Remote HP PC Hardware Diagnostics UEFI settings .................................................... 48
11 Backing up, restoring, and recovering ......................................................................................................... 50
Backing up information and creating recovery media ........................................................................................ 50
Using Windows tools ......................................................................................................................... 50
Using the HP Cloud Recovery Download Tool to create recovery media (select products only) ..... 50
Restoring and recovery ........................................................................................................................................ 51
Restoring, resetting, and refreshing using Windows tools .............................................................. 51
Recovering using HP Recovery media ............................................................................................... 51
Changing the computer boot order ................................................................................................... 51
Using HP Sure Recover (select products only) .................................................................................. 52
12 Specications ............................................................................................................................................ 53
Input power .......................................................................................................................................................... 53
Operating environment ....................................................................................................................................... 54
13 Electrostatic discharge .............................................................................................................................. 55
14 Accessibility .............................................................................................................................................. 56
HP and accessibility ............................................................................................................................................. 56
Finding the technology tools you need ............................................................................................ 56
The HP commitment ......................................................................................................................... 56
International Association of Accessibility Professionals (IAAP) ....................................................... 56
Finding the best assistive technology .............................................................................................. 57
Assessing your needs ..................................................................................................... 57
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