HP Pavilion Sleekbook 15 and HP Pavilion Ultrabook 15 Maintenance and Service Guide
© Copyright 2012 Hewlett-Packard Development Company, L.P. AMD is a trademark of Advanced Micro Devices, Inc. Bluetooth is a trademark owned by its proprietor and used by Hewlett-Packard Company under license. Intel, Intel Centrino, Intel Core, and Pentium are trademarks of Intel Corporation in the U.S. and other countries. Microsoft and Windows are U.S. registered trademarks of Microsoft Corporation. SD Logo is a trademark of its proprietor.
Safety warning notice WARNING! To reduce the possibility of heat-related injuries or of overheating the device, do not place the device directly on your lap or obstruct the device air vents. Use the device only on a hard, flat surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft surface, such as pillows or rugs or clothing, to block airflow. Also, do not allow the AC adapter to contact the skin or a soft surface, such as pillows or rugs or clothing, during operation.
iv Safety warning notice
Table of contents 1 Product description ........................................................................................................... 1 2 External component identification ..................................................................................... 6 Finding your hardware and software information ......................................................................... 6 Locating hardware .................................................................................................
Display panel ......................................................................................................... 36 Keyboard ............................................................................................................... 39 Top cover ............................................................................................................... 43 Power button board ................................................................................................. 46 Hard drive .........
Specifications .................................................................................................................. 85 Computer specifications .......................................................................................................... 85 35.6 cm (14.0 in), display specifications .................................................................................. 86 Hard drive specifications .........................................................................................
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1 Product description Category Description Intel HM77 UMA Intel HM70 UMA Intel HM77 Discrete Product Name HP Pavilion Sleekbook 15 √ √ √ Processors 3rd Generation Intel® Core™ i5 processors: Intel Core i5-3317U (1.7 GHz, turbo up to 2.6 GHz, 1600 MHz/3 MB L3 cache, dual core, 17 W) √ √ Intel Core i5-3337U (1.8 GHz, turbo up to 2.7 GHz, 1600 MHz/3 MB L3 cache, dual core, 17 W) √ √ Intel Core i3-3217U (1.8 GHz, 1600 MHz/3 MB L3 cache, dual core, 17 W) √ √ Intel Core i3-3227U (1.
Category Description Intel HM77 UMA Intel HM70 UMA Intel HM77 Discrete ● Intel HD Graphics 4000 for use with computer models with 3rd Generation Intel Core processors √ √ ● Intel HD Graphics 3000 for use with computer models with 2nd Generation Intel Core processors √ √ ● Intel HD Graphics for use with computer models with Pentium or Celeron processors √ Switchable discrete graphics: Display panel Memory ● GeForce GT630M with 2 GB of dedicated video memory (256 MB × 16 DDR3 @ 900 MHz × 4
Category Description Intel HM77 UMA Intel HM70 UMA Intel HM77 Discrete √ √ √ √ √ √ Serial ATA (SATA) √ √ √ HP 3D Drive Guard support √ √ √ √ √ Supports up to 8 GB of system RAM in the following configurations: Hard drives ● 8192 MB total system memory (4096 MB × 2) (no support for 32 bit operating systems) ● 6144 MB total system memory (4096 MB × 1 + 2048 MB × 1) (no support for 32 bit operating systems) ● 4096 MB total system memory (4096 MB × 1 or 2048 × 2) ● 2048 MB total sy
Category Description Intel HM77 UMA Intel HM70 UMA Intel HM77 Discrete HP TrueVision HD camera (fixed, no tilt) with activity LED, USB 2.
Category Keyboard/ pointing devices Description Intel HM70 UMA Intel HM77 Discrete ● HP AC power adapter √ √ √ ● RJ-45 (Ethernet, includes link and activity lights) √ √ √ ● USB 3.0 (2 ports) √ √ √ ● USB 2.0 (1 port) √ √ √ √ √ √ √ √ √ √ √ √ √ √ √ Security cable slot √ √ √ Intel AT-p Ready support √ √ √ Island-style keyboard with numeric keypad 1.
2 External component identification Finding your hardware and software information Locating hardware To find out what hardware is installed on your computer: 1. From the Start screen, type c, and then select Control Panel. 2. Select System and Security, and then in the System area, click Device Manager. A list displays all the devices installed in your computer.
Component (2) (3) Description Hard drive light Digital Media Slot ● Blinking white: The hard drive is being accessed. ● Amber: HP 3D DriveGuard has temporarily parked the hard drive. Supports the following digital card formats: ● Secure Digital (SD) Memory Card ● Secure Digital Extended Capacity (SDxC) Memory Card ● Secure Digital High Capacity (SDHC) Memory Card ● MultiMediaCard (MMC) (4) USB 3.0 ports (2) Connect optional USB 3.0 devices and provide enhanced USB power performance.
Left side Component (1) Description Security cable slot Attaches an optional security cable to the computer. NOTE: The security cable is designed to act as a deterrent, but it may not prevent the computer from being mishandled or stolen. (2) Vent Enables airflow to cool internal components. NOTE: The computer fan starts up automatically to cool internal components and prevent overheating. It is normal for the internal fan to cycle on and off during routine operation. (3) USB 2.
Display Component Description (1) WLAN antennas (2)* Send and receive wireless signals to communicate with wireless local area networks (WLANs). (2) Webcam light On: The webcam is in use. (3) HP TrueVision HD Webcam Records video, captures still photographs, and allows you to video conference and chat online using streaming video. To use the webcam, from the Start screen type c, and then select CyberLink YouCam from the list of apps. (4) Internal microphone Records sound.
Top TouchPad Component (1) 10 Description TouchPad light ● Amber: The TouchPad is off. ● Off: The TouchPad is on. (2) TouchPad on/off button Turns the TouchPad on or off. (3) TouchPad zone Moves the on-screen pointer and selects or activates items on the screen. (4) Left TouchPad button Functions like the left button on an external mouse. (5) Right TouchPad button Functions like the right button on an external mouse.
Lights Component (1) Description Power light ● White: The computer is on. ● Blinking white: The computer is in the Sleep state, which is an energy-saving mode. The computer shuts off power to the display and other unneeded components. ● Off: The computer is off or in Hibernation. Hibernation is an energy-saving mode that uses the least amount of power. NOTE: For select models, the Intel® Rapid Start Technology feature is enabled at the factory.
Buttons and speakers Component (1) Description Power button ● When the computer is off, press the button to turn on the computer. ● When the computer is on, press the button briefly to initiate Sleep (disabled by default). ● When the computer is in the Sleep state, press the button briefly to exit Sleep. ● When the computer is in Hibernation, press the button briefly to exit Hibernation. CAUTION: Pressing and holding the power button will result in the loss of unsaved information.
Keys Component Description (1) esc key Displays system information when pressed in combination with the fn key. (2) fn key Displays system information when pressed in combination with the esc key. (3) Operating system key For Windows systems, returns you to the Start screen from an open app or the Desktop. NOTE: Pressing the operating system logo key again will return you to the previous screen. For Linux systems, displays the operating system menu.
Bottom Component Description (1) Battery bay Holds the battery. (2) Battery lock Locks and unlocks the battery. (3) Vents (4) Enable airflow to cool internal components. NOTE: The computer fan starts up automatically to cool internal components and prevent overheating. It is normal for the internal fan to cycle on and off during routine operation. (4) 14 Battery release latch Chapter 2 External component identification Releases the battery from the battery bay.
3 Illustrated parts catalog Service label When ordering parts or requesting information, provide the computer serial number and model description provided on the service label. The service label is located on the bottom of the computer. NOTE: Your label may look slightly different from the illustration in this section. Ite m Description Function (1) Product name This is the model name for the computer. (2) Serial number This is an alphanumeric identifier that is unique to each product.
Computer major components Item Component (1) 39.6 cm (15.0 in), high definition (HD), WLED, SVA BrightView display assembly. The display assembly is spared at the subcomponent level only. NOTE: (2) 16 Spare part number For a full list of display spare parts, see Display assembly subcomponents on page 21.
Item (3) Component Spare part number ● For use in Canada 701684-DB1 ● For use in France 701684-051 ● For use in Germany 701684-041 ● For use internationally 701684-B31 ● For use in Israel 701684-BB1 ● For use in Latin America 701684-161 ● For use in the Nordic Regions 701684-DH1 ● For use in Portugal 701684-131 ● For use in Saudi Arabia 701684-171 ● For use in South Korea 701684-AD1 ● For use in Spain 701684-071 ● For use in Taiwan 701684-AB1 ● For use in Thailand 7
Item Component (6) System board (includes replacement thermal material): Spare part number For use with computer models with Intel processors and UMA graphics: For use with computer models with HM77 chipsets and i5-3317U processors: ● For Windows 8 Professional 701694-601 ● For Windows 8 Standard 701694-501 ● For FreeDOS 1.
Item Component Spare part number ● For Windows 8 Standard 712794-501 ● For FreeDOS 1.0 or Ubuntu Linux 712794-001 For use with computer models with HM77 chipsets and i3-U processors: ● For Windows 8 Professional 712795-601 ● For Windows 8 Standard 712795-501 ● For FreeDOS 1.
Item (7) (8) (9) Component Spare part number ● For Windows 8 Professional 701700-601 ● For Windows 8 Standard 701700-501 ● For FreeDOS 1.
Item Component Spare part number ● Ralink RT3290LE 802.11 b/g/n 1x1 WiFi and Bluetooth 4.0 Combo Adapter (select models only) 690020-005 ● Ralink RT5390R 802.11 b/g/n 1×1 WiFi (select models only) 691415-005 (13) Platform Controller Hub (PCH) heat sink 699248-001 (14) Speaker assembly (includes left and right speakers and cable) 701690-001 (15) Battery, 4 cell. 37 Whr, (2.
Item Component Spare part number (1) Display bezel 701680-001 (2) Display Hinge Kit (includes left and right display hinges and brackets) 701683-001 (3) 35.6 cm (15.
Component Spare part number Optional external optical drive, not illustrated, (includes bezel and bracket): ● DVD±RW Super Multi Double-Layer Combination Drive 659940-001 Screw Kit (not illustrated) 701689-001 Thermal Material Kit 680571-001 Sequential part number listing Spare part number Description 490371-001 Power cord for use in North America (black, 3-pin, 1.83 m) 490371-011 Power cord for use in Australia (black, 3-pin, 1.83 m) 490371-021 Power cord for use in Europe (black, 3-pin, 1.
24 Spare part number Description 669299-005 500 GB, 5400 rpm hard drive (9.5 mm (0.37 in) × 6.35 cm (2.50 in) SATA, does not include hard drive bumpers, bracket, or cable) 669300-005 640 GB, 5400 rpm hard drive (9.5 mm (0.37 in) × 6.35 cm (2.50 in) SATA, does not include hard drive bumpers, bracket, or cable) 670290-005 Intel Centrino Wireless-N 2230 802.11 b/g/n 2×2 WiFi and Bluetooth 4.
Spare part number Description 701684-031 Keyboard with black finish for use in the United Kingdom (includes cable), for use with computer models with Intel processors only 701684–041 Keyboard with black finish for use in Germany (includes cable), for use with computer models with Intel processors only 701684-051 Keyboard with black finish for use in France (includes cable), for use with computer models with Intel processors 701684-061 Keyboard with black finish for use in Italy (includes cable), fo
26 Spare part number Description 701684-FL1 Keyboard with black finish for use in the Czech Republic (includes cable), for use with computer models with Intel processors 701685-001 TouchPad button board 701686-001 Power button board (includes cable) 701687-001 USB board (includes cable and audio-out/audio-in jack) 701688-001 Raw Panel 701689-001 Screw Kit 701690-001 Speaker assembly (includes left and right speakers and cable) 701691-001 For use only with computer models equipped with UMA
Spare part number Description 701700-501 For use only with computer models equipped with Discrete Graphics video memory, an HM77 chipset, an i3-2377M processor, 1 GB of dedicated video memory, and Windows 8 Standard 701700-601 For use only with computer models equipped with Discrete Graphics video memory, an HM77 chipset, an i3-2377M processor, 1 GB of dedicated video memory, and Windows 8 Professional 701702-001 For use only with computer models equipped with Discrete Graphics video memory, an HM77
28 Spare part number Description 712798-001 Processor for use with computer models with HM77 chipsets. i3-2377M for FreeDOS 1.0 or Ubuntu Linux 712798-501 Processor for use with computer models with HM77 chipsets and i3-3277M for use with Windows 8 Standard 712798-601 Processor for use with computer models with HM77 chipsets. i3-2377M for use with Windows 8 Professional 712799-001 Processor for use with computer models with HM77 chipsets.
4 Removal and replacement procedures Preliminary replacement requirements Tools required You will need the following tools to complete the removal and replacement procedures: ● Flat-bladed screwdriver ● Magnetic screwdriver ● Phillips P0 and P1 screwdrivers Service considerations The following sections include some of the considerations that you must keep in mind during disassembly and assembly procedures.
Drive handling CAUTION: Drives are fragile components that must be handled with care. To prevent damage to the computer, damage to a drive, or loss of information, observe these precautions: Before removing or inserting a hard drive, shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. Before handling a drive, be sure that you are discharged of static electricity.
The following table shows how humidity affects the electrostatic voltage levels generated by different activities. CAUTION: A product can be degraded by as little as 700 V.
Packaging and transporting guidelines Follow these grounding guidelines when packaging and transporting equipment: ● To avoid hand contact, transport products in static-safe tubes, bags, or boxes. ● Protect ESD-sensitive parts and assemblies with conductive or approved containers or packaging. ● Keep ESD-sensitive parts in their containers until the parts arrive at static-free workstations. ● Place items on a grounded surface before removing items from their containers.
Equipment guidelines Grounding equipment must include either a wrist strap or a foot strap at a grounded workstation. ● When seated, wear a wrist strap connected to a grounded system. Wrist straps are flexible straps with a minimum of one megohm ±10% resistance in the ground cords. To provide proper ground, wear a strap snugly against the skin at all times. On grounded mats with banana-plug connectors, use alligator clips to connect a wrist strap.
Battery Description Spare part number 4 cell, 37 Whr, 2.55 Ah Li-ion battery 695192-001 Before disassembling the computer, follow these steps: 1. Shut down the computer. 2. Disconnect all external devices connected to the computer. 3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer. Remove the battery: 1. Turn the computer upside down on a flat surface. 2.
2. Reset the battery release lock (2) to the locked position.
Computer feet Description Spare part number Rubber Feet Kit 697906-001 The computer feet are adhesive-backed rubber pads. There are 5 rubber feet that attach to the base enclosure in the locations illustrated below. Display panel Description Spare part number Display bezel 701680-0011 39.6 cm (15.0 in), HD, WLED, SVA BrightView display panel 701688-001 Display cable 701681-001 IMPORTANT: Make special note of each screw and screw lock size and location during removal and replacement.
3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer. 4. Remove the battery (see Battery on page 34). NOTE: To replace the entire display assembly, additional steps are required (see Display Assembly on page 73). Remove the panel: 1. Remove the plastic screw covers (1) and the two Phillips screws (2) that secure the display bezel to the display assembly. 2.
4. Remove the four Phillips screws for the display panel. 5. Move the panel toward the keyboard (1). NOTE: Support the display panel as you lean the panel forward. 6. Release the adhesive support strip (2) that secures the display panel cable connector to the display panel. 7. Disconnect the display panel cable (3) from the display panel, and then remove the panel (4). Reverse this procedure to replace the panel.
Keyboard NOTE: The keyboard spare part kit includes a keyboard cable.
IMPORTANT: Make special note of each screw and screw lock size and location during removal and replacement. Before removing the keyboard, follow these steps: 1. Shut down the computer. 2. Disconnect all external devices connected to the computer. 3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer. 4. Remove the battery (see Battery on page 34). Remove the keyboard: 1.
2. Turn the computer right-side up with the front toward you. Open the display and stand the computer on its right side. Insert a thin tool through the keyboard access hole. (The keyboard icon indicates the keyboard access hole.) Push firmly on the bottom of the keyboard until it disengages from the computer. 3. Turn the computer right-side up with the front toward you and open the display.
4. 42 Gently slide your finger along the top edge of the keyboard to release the keyboard clips. Lift up on the rear of the keyboard.
5. Tilt the keyboard forward (1) onto the palm rest. Release the zero insertion force (ZIF) connector (2) to which the keyboard cable is attached, and then disconnect the keyboard cable (3) from the system board. 6. Remove the keyboard. Reverse this procedure to install the keyboard. Top cover NOTE: The top cover spare part kit includes the TouchPad support, TouchPad board and TouchPad cable.
4. Remove the battery (see Battery on page 34). 5. Remove the keyboard (see Keyboard on page 39). Remove the top cover: 44 1. Remove the five Phillips screws that secure the top cover to the base enclosure. 2. Disconnect the power button cable (1) and the TouchPad cable (2). 3. Close the display and turn the computer upside down.
4. Remove the eight Phillips screws from the bottom of the computer. 5. Turn the computer over and open the display. 6. Gently lift around the edges of the top cover (1) and lift to remove the top cover (2). When replacing the top cover, be sure that the following components are removed from the defective top cover and installed on the replacement top cover: ● Power button board and cable (see Power button board on page 46). Reverse this procedure to install the top cover.
Power button board Description Spare part number Power button board (includes cable) 701686-001 IMPORTANT: Make special note of each screw and screw lock size and location during removal and replacement. Before removing the power button board, follow these steps: 1. Shut down the computer. 2. Disconnect all external devices connected to the computer. 3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer.
Hard drive NOTE: The hard drive spare part kit does not include the hard drive cable, or hard drive bracket and screws. Description Spare part number 9.5 mm (0.37 in) × 6.35 cm (2.
Remove the hard drive: 1. Disconnect the USB cable on top of the hard drive from the computer. NOTE: If it is necessary to replace the hard drive cable, see System board on page 54. 2. 48 Remove the two Phillips screws (1). Lift the hard drive (2) to remove and disconnect the hard drive cable (3).
3. Remove the four Phillips screws (1), and then remove the bracket (2) from the hard drive. To install a hard drive, reverse the removal procedure.
USB board/Audio jack Description Spare part number USB board (includes cable and audio-out/audio-in jack) 701687-001 IMPORTANT: Make special note of each screw and screw lock size and location during removal and replacement. Before removing the USB board, follow these steps: 1. Shut down the computer. 2. Disconnect all external devices connected to the computer. 3.
WLAN module Description Spare part number Intel Centrino Wireless-N 2230 802.11 b/g/n 2×2 WiFi and Bluetooth 4.0 combination adapter, for use with computers with Intel processors 670290-005 Qualcomm Atheros AR9485 802.11 b/g/n 1×1 WiFi Adapter 675794-005 Qualcomm Atheros AR9565 802.11 b/g/n 1×1 WiFi and Bluetooth 4.0 Combo Adapter for use with computers with Intel processors, not supported on Ubuntu Linux, (select models only) 690019-005 Ralink RT3290LE 802.11 b/g/n 1x1 WiFi and Bluetooth 4.
Remove the WLAN module: 1. Disconnect the WLAN antenna cables (1) from the terminals on the WLAN module. NOTE: The 1/black WLAN antenna cable is connected to the WLAN module 1/Main terminal. The 2/white WLAN antenna cable is connected to the WLAN module 2/Aux terminal. 2. 52 Remove the Phillips screw (2) that secures the WLAN module to the system board. (The WLAN module tilts up.
3. Remove the WLAN module by pulling the module away from the slot at an angle (3). NOTE: The WLAN module is designed with a notch to prevent incorrect installation into the WLAN module socket. NOTE: If the WLAN antennas are not connected to the terminals on the WLAN module, the protective sleeves should be installed on the antenna connectors, as shown in the following illustration. Reverse this procedure to install the WLAN module.
System board NOTE: The system board Thermal Material Kit, part number 680571-001, includes replacement thermal paste and pads. Description Spare part number For use with computer models with Intel processors and UMA graphics: For use with computer models with HM77 chipsets and i5-3317U processors: ● For Windows 8 Professional 701694-601 ● For Windows 8 Standard 701694-501 ● For FreeDOS 1.
Description Spare part number For use with computer models with HM70 chipsets and Pentium 997 processors: ● For Windows 8 Professional 703714-601 ● For Windows 8 Standard 703714-501 ● For FreeDOS 1.0 or Ubuntu Linux 703714-001 For use with computer models with HM77 chipsets and i5-3337U processors: ● For Windows 8 Professional 712794-601 ● For Windows 8 Standard 712794-501 ● For FreeDOS 1.
Description Spare part number For use with computer models with HM77 chipsets. i3-2377M processors, and 1 GB of dedicated video memory ● For Windows 8 Professional 701700-601 ● For Windows 8 Standard 701700-501 ● For FreeDOS 1.0 or Ubuntu Linux 701700-001 IMPORTANT: Make special note of each screw and screw lock size and location during removal and replacement. Before removing the system board, follow these steps: 1. Shut down the computer. 2.
NOTE: The heat sink on your system board may appear different from the heat sink shown. 1. Disconnect the following cables from the system board: (1) Display panel cable (2) Speaker cable (3) Fan power connector 2. Remove the power connector bracket Phillips screw (1) and remove the power connector bracket (2). 3. Remove the two Phillips screws (3) that secure the system board to the base enclosure. 4. Lift the left side of the system board (1) until it rests at an angle. 5.
6. Disconnect the power connector cable (3). 7. Remove the hard drive cable: a. Turn the system board upside down, with the front toward you. b. Disconnect the hard drive cable from the system board. Reverse this procedure to install the system board.
Memory module WARNING! To reduce the risk of electric shock and damage to the equipment, unplug the power cord and remove all batteries before installing a memory module. CAUTION: Electrostatic discharge (ESD) can damage electronic components. Before beginning any procedure, ensure that you are discharged of static electricity by touching a grounded metal object.
3. Remove the memory module (2) by pulling it away from the slot at an angle. CAUTION: To prevent damage to the memory module, hold the memory module by the edges only. Do not touch the components on the memory module. CAUTION: To protect a memory module after removal, place it in an electrostatic-safe container. To replace the memory module: 1.
2. Press down on the left and right sides of the memory module (2) until the side retention clips snap back into place. 3.
RTC battery Description Spare part number RTC battery 697917-001 IMPORTANT: Make special note of each screw and screw lock size and location during removal and replacement. Before removing the RTC battery, follow these steps: 1. Shut down the computer. 2. Disconnect all external devices connected to the computer. 3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer. 4.
Reverse this procedure to install the RTC battery.
mSATA solid-state drive Description Spare part number mSATA solid-state drive, 32 GB drive (for use with computers with Intel Core processors, not supported on Ubuntu Linux) 698524-001 mSATA solid-state drive, 24 GB drive (for use with computers with Intel Core processors, not supported on Ubuntu Linux) 717579-001 IMPORTANT: Make special note of each screw and screw lock size and location during removal and replacement. Before removing the mSATA solid state drive, follow these steps: 1.
2. Remove the Phillips screw (1) and slide out the mSATA solid-state drive (2). NOTE: The drive tilts up to remove. The drive also has a notch that you line up to ensure it is installed correctly. Reverse this procedure to install the mSATA drive onto a replacement system board.
PCH heat sink Description Spare part number PCH heat sink 699248-001 IMPORTANT: Make special note of each screw and screw lock size and location during removal and replacement. Before removing the PCH heat sink, follow these steps: 1. Shut down the computer. 2. Disconnect all external devices connected to the computer. 3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer. 4.
Reverse this procedure to install the PCH heat sink onto a replacement system board. Heat sink Description Spare part number UMA graphics heat sink 697915-001 Switchable discrete graphics heat sink 697916-001 Thermal material 680571-001 IMPORTANT: Make special note of each screw and screw lock size and location during removal and replacement. Before removing the heat sink, follow these steps: 1. Shut down the computer. 2. Disconnect all external devices connected to the computer. 3.
2. Remove the heat sink. If you have an UMA graphics heat sink, go to step c. a. Loosen all of the captive screws (1) and (2) and then lift the switchable discrete graphics heat sink (3) from the system board. CAUTION: To prevent damage to the cooling tubes, do not lift the assembly by the cooling tubes. The tubes bend easily.
3. b. Thoroughly clean the thermal connections (1), (3) on the system board and the heat sink (2), (4) before replacing a heat sink onto a system board. Continue to step 3. c. Loosen the captive screws (1) and lift the UMA graphics heat sink (2) from the system board. d. Thoroughly clean the thermal connections (1) on the system board and the heat sink (2) before replacing a heat sink onto a system board. Reverse this procedure to replace the heat sink.
Fan Description Spare part number Fan 697914-001 IMPORTANT: Make special note of each screw and screw lock size and location during removal and replacement. Before removing the fan, follow these steps: 1. Shut down the computer. 2. Disconnect all external devices connected to the computer. 3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer. 4. Remove the battery (see Battery on page 34). 5.
Speaker assembly Description Spare part number Speaker assembly 701690-001 IMPORTANT: Make special note of each screw and screw lock size and location during removal and replacement. Before removing the speaker assembly, follow these steps: 1. Shut down the computer. 2. Disconnect all external devices connected to the computer. 3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer. 4.
Reverse this procedure to install the speaker assembly on the base enclosure. RJ-45 cover Description Spare part number RJ-45 cover 703075-001 IMPORTANT: Make special note of each screw and screw lock size and location during removal and replacement. Before removing the RJ-45 cover, follow these steps: 1. Shut down the computer. 2. Disconnect all external devices connected to the computer. 3.
Display Assembly Description Spare part number Antenna Kit (includes left and right wireless antenna cables and transceivers) 701676-001 Display Panel Cable Kit (includes display panel cable and webcam/microphone module cable) 701681-001 Display enclosure: ● Ruby red 701677-001 ● Sparkling black 701678-001 Display Hinge Kit (includes left and right display hinges and brackets) 701683-001 Webcam/microphone module 707767-001 Antenna 701676-001 IMPORTANT: Make special note of each screw and s
CAUTION: Support the display assembly when removing the following screws. Failure to support the display assembly can result in damage to the display assembly and other computer components. 74 1. Remove the four Phillips screws from the display hinges (1) and lift the display assembly (2). 2. If it is necessary to replace the webcam/microphone module: a. Detach and release the webcam/microphone module as far as the webcam/microphone module cable allows.
3. Remove the two top screws (1) and two bottom screws (2) from the display bracket and lift the display brackets (3) to remove them. 4. If it is necessary to replace the display panel cable: 5. a. Gently remove the cable from the routing clips (1). b. Detach and release the WLAN module (the WLAN module is attached to the display enclosure with double-sided tape), and remove the cables (2). If it is necessary to replace the wireless antenna cables and transceivers: a.
c. Remove the wireless antenna cables and transceivers. Reverse this procedure to reassemble and install the display assembly. Power connector Description Spare part number Power connector 701682-001 IMPORTANT: Make special note of each screw and screw lock size and location during removal and replacement. Before removing the power connector, follow these steps: 1. Shut down the computer. 2. Disconnect all external devices connected to the computer. 3.
NOTE: The power connector screw and bracket were removed during the process to remove the system board. 1. Release the power connector (1). 2. Lift out the power connector (2) to remove it from the base enclosure. Reverse these procedures to replace the power connector.
5 Using Windows 8 Setup Utility (BIOS) and System Diagnostics Setup Utility, or Basic Input/Output System (BIOS), controls communication between all the input and output devices on the system (such as disk drives, display, keyboard, mouse, and printer). Setup Utility (BIOS) includes settings for the types of devices installed, the startup sequence of the computer, and the amount of system and extended memory.
Downloading a BIOS update CAUTION: To reduce the risk of damage to the computer or an unsuccessful installation, download and install a BIOS update only when the computer is connected to reliable external power using the AC adapter. Do not download or install a BIOS update while the computer is running on battery power, docked in an optional docking device, or connected to an optional power source.
Using System Diagnostics System Diagnostics allows you to run diagnostic tests to determine if the computer hardware is functioning properly. To start System Diagnostics: 1. Turn on or restart the computer, quickly press esc, and then press f2. 2. Click the diagnostic test you want to run, and then follow the on-screen instructions. NOTE: If you need to stop a diagnostic test while it is running, press esc.
6 Using Ubuntu Linux Setup Utility (BIOS) and System Diagnostics Setup Utility, or Basic Input/Output System (BIOS), controls communication between all the input and output devices on the system (such as disk drives, display, keyboard, mouse, and printer). Setup Utility includes settings for the types of peripherals installed, the startup sequence of the computer, and the amount of system and extended memory. NOTE: Use extreme care when making changes in Setup Utility.
Displaying system information 1. Start Setup Utility. 2. Select the Main menu. System information such as the system time and date, and identification information about the computer is displayed. 3. To exit Setup Utility without changing any settings, use the arrow keys to select Exit > Exit Discarding Changes, and then press enter. Restoring factory default settings in Setup Utility 1. Start Setup Utility. 2. Use the arrow keys to select Exit > Load Setup Defaults, and then press enter. 3.
BIOS version information (also known as ROM date and System BIOS) can be displayed by using Setup Utility. 1. Start Setup Utility. 2. If the system information is not displayed, use the arrow keys to select the Main menu. BIOS and other system information is displayed. 3. To exit Setup Utility, use the arrow keys to select Exit > Exit Discarding Changes, and then press enter.
Using System Diagnostics System Diagnostics allows you to run diagnostic tests to determine if the computer hardware is functioning properly. To start System Diagnostics: 1. Turn on or restart the computer. While the “Press the ESC key for Startup Menu” message is displayed in the lower-left corner of the screen, press esc. When the Startup Menu is displayed, press f2. 2. Click the diagnostic test you want to run, and then follow the on-screen instructions.
7 Specifications Computer specifications Metric U.S. Width 38.57 cm 15.18 in Depth 25.9 cm 10.19 in Height (front to back) 2.07 cm to 2.1 cm .81 in to .83 in Weight: 2.08 kg 4.6 lbs Dimensions: Input power Operating voltage and current 18.5 V dc @ 3.5 A or 19.5 V dc @ 3.
35.6 cm (14.0 in), display specifications Metric U.S. Width 32.4 cm 12.8 in Height 19.3 cm 7.6 in Diagonal 35.6 cm 14.0 in Number of colors 262K (6 bit) Contrast ratio 500:1 (typical) Brightness 200 cd/m2 (nits) (typical) Backlight WLED Total power consumption 3.2 W (max) Viewing angle ±45° horizontal, +15° up & -35° down vertical (typical) Dimensions Hard drive specifications 1 TB* 750 GB* 640 GB* 500 GB* 320 GB* Height 9.5 mm 9.5 mm 9.5 mm 9.5 mm and 7.0 mm 9.5 mm and 7.
1 TB* 750 GB* 640 GB* 500 GB* 320 GB* *Size refers to hard drive storage capacity. Actual accessible capacity is less. Actual drive specifications may differ slightly. NOTE: Certain restrictions and exclusions apply. Contact support for details.
8 Windows 8 Backing up, restoring, and recovering Your computer includes tools provided by HP and the operating system to help you safeguard your information and retrieve it if you ever need to. These tools will help you return your computer to a proper working state or even back to the original factory state, all with simple steps.
libraries, desktop, contacts, and favorites. If files are accidentally deleted from the hard drive and they can no longer be restored from the Recycle Bin, or if files become corrupted, you can restore the files that you backed up using File History. Restoring files is also useful if you ever choose to reset the computer by reinstalling Windows or choose to recover using HP Recovery Manager. NOTE: File History is not enabled by default, so you must turn it on.
Restore and recovery There are several options for recovering your system. Choose the method that best matches your situation and level of expertise: ● If you need to restore your personal files and data, you can use Windows File History to restore your information from the backups you created. For more information and steps for using File History, see Windows Help and Support. From the Start screen, type h, and then select Help and Support.
Using Windows Refresh for quick and easy recovery When your computer is not working properly and you need to regain system stability, the Windows Refresh option allows you to start fresh and keep what is important to you. IMPORTANT: Refresh removes any traditional applications that were not originally installed on the system at the factory. NOTE: During Refresh, a list of removed traditional applications will be saved so that you have a quick way to see what you might need to reinstall.
3. Click Change PC settings in the bottom-right corner of the screen, and then select General from the PC settings screen. 4. Under Remove everything and reinstall Windows, select Get started, and follow the on-screen instructions. Recovering using HP Recovery Manager HP Recovery Manager software allows you to recover the computer to its original factory state.
To start HP Recovery Manager from the HP Recovery partition: 1. Press f11 while the computer boots. – or – Press and hold f11 as you press the power button. 2. Select Troubleshoot from the boot options menu. 3. Select HP Recovery Manager, and follow the on-screen instructions. Using HP Recovery media to recover You can use HP Recovery media to recover the original system. This method can be used if your system does not have an HP Recovery partition or if the hard drive is not working properly. 1.
Follow these steps to remove the HP Recovery partition: 94 1. From the Start screen, type recovery, and then select HP Recovery Manager. 2. Select Remove Recovery Partition, and follow the on-screen instructions to continue.
9 Ubuntu Linux Backing up, restoring, and recovering Recovery after a system failure is as good as your most recent backup. As you add new software and data files, you should continue to back up your system on a regular basis to maintain a reasonably current backup. Performing a system recovery The Deja Dup Restore Tool allows you to repair or restore the computer to its original factory state. You can create an image restore DVD using a DVD±RW optical drive.
on the drivers and software installed on your computer, you may need slightly more than 8 GB of space. HP recommends that you use a 16 GB device or above for best results. IMPORTANT: Remember to insert your USB device into the USB port on the computer before starting this procedure. To create the restore image: 1. Click the System menu icon at the far right of the top panel, and then click System Settings > Backup. 2.
NOTE: Before you back up your information, be sure you have designated a location to save the backup files. 1. Click the System menu icon at the far right of the top panel, and then click System Settings > Backup icon. 2. Select Folders from the panel on the left side of the window, and beneath Folders to back up, select the folders to back up. 3. Select Storage from the panel on the left side of the window, click the down-arrow next to Backup Location, and select Ubuntu One from the drop-down list.
10 Power cord set requirements The wide-range input feature of the computer permits it to operate from any line voltage from 100 to 120 V ac, or from 220 to 240 V ac. The 3-conductor power cord set included with the computer meets the requirements for use in the country or region where the equipment is purchased. Power cord sets for use in other countries or regions must meet the requirements of the country and region where the computer is used.
Requirements for specific countries and regions Country/region Accredited agency Applicable note number Argentina IRAM 1 Australia SAA 1 Austria OVE 1 Belgium CEBEC 1 Brazil ABNT 1 Canada CSA 2 Chile IMQ 1 Denmark DEMKO 1 Finland FIMKO 1 France UTE 1 Germany VDE 1 India ISI 1 Israel SII 1 Italy IMQ 1 Japan JIS 3 The Netherlands KEMA 1 New Zealand SANZ 1 Norway NEMKO 1 The People's Republic of China CCC 4 Saudi Arabia SASO 7 Singapore PSB 1 So
100 Country/region Accredited agency Applicable note number The United States UL 2 1. The flexible cord must be Type HO5VV-F, 3-conductor, 0.75 mm² conductor size. Power cord set fittings (appliance coupler and wall plug) must bear the certification mark of the agency responsible for evaluation in the country or region where it will be used. 2. The flexible cord must be Type SVT/SJT or equivalent, No. 18 AWG, 3-conductor.
11 Recycling When a battery has reached the end of its useful life, do not dispose of the battery in general household waste. Follow the local laws and regulations in your area for battery disposal. HP encourages customers to recycle used electronic hardware, HP original print cartridges, and rechargeable batteries. For more information about recycling programs, see the HP website at www.hp.com/recycle.
Index A AC adapter 7 spare part number 22, action keys identifying 13 antenna removal 75 spare part number 22, Antenna Kit spare part number 22, audio, product description audio-in (microphone) jack removal 50 audio-out (headphone) jack removal 50 24 24, 76 73, 76 3 8 8 B back up personal files 89 backups 88, 95 base enclosure spare part number 21 spare part numbers 24 battery removal 34 spare part number 21, 24, 34 battery bay 14 battery lock, identifying 14 battery release latch 14 BIOS determining ver
Hard Drive Hardware Kit spare part number 20, 27, 47 hard drive light 7 HDMI port, identifying 7 heat sink removal 67 spare part numbers 20, 24, 67 hinge spare part number 22, 24, 73 HP Recovery Manager 92 correcting boot problems 93 starting 93 HP Recovery media creating 89 recovery 93 HP Recovery partition 93 recovery 92 removing 93 I integrated numeric keypad, identifying 13 integrated webcam light, identifying 9 internal media card, product description 4 internal microphone, identifying 9 J jack audio-i
processors 1 product name 1 security 5 serviceability 5 video 3 wireless 4 product name 1 R recovery 90, 91 discs 89, 93 HP Recovery Manager 92 media 93 starting 93 supported discs 89 system 92 USB flash drive 93 using HP Recovery media 89 recovery media creating 89 creating using HP Recovery Manager 89 recovery partition 92 removing 93 recycle computer 90, 91 recycling 101 refresh 91 computer 90 removal/replacement preliminaries 29 procedures 33 remove everything and reinstall Windows 91 reset computer 90,
restoring files 90 system restore point 88, 90 Windows applications key, identifying 13 Windows key, identifying 13 wireless antenna removal 75 spare part number 22, 24, 76 wireless light 11 wireless, product description 4 WLAN antennas, identifying 9 WLAN module removal 51, 75 spare part numbers 20, 21, 24, 51 workstation guidelines 32 Index 105
