Warranty

ManualsBrandsHome Legend ManualsFlooringHorizontal Toast 9/16 in. Thick x 4-3/4 in.Wide x 47-1/4 in. Length Engineered Bamboo Flooring (24.94 sq. ft. / case)

Title: Warranty Bamboo Revision: 0

Document ID: 149 Effective: 8/20/2013

DAILY MAINTENANCE:

1. Sweep dust mop or vacuum your floor regularly to remove any particles that could cause abrasion or scratch your floor. CAUTION: Vacuums with a

beater bar or power rotary brush head can damage a floor and should never be used.

2. Use a damp mop to remove spots and soil. Apply appropriate cleaning solution to the cleaning cloth / mop. Do NOT apply directly to the floor.

• For lightly soiled area, clean with distilled water.

• For moderately soiled area, use a mild solution of isopropyl alcohol and distilled water. Isopropyl alcohol is commonly referred to as rubbing

alcohol and is sold in 50% to 70% concentrations. This product should be diluted by mixing one part alcohol and 2 parts distilled water.

• For tougher spots, use a higher concentration of isopropyl alcohol and distilled water.

• For extreme cases, a solution of nail polish remover and distilled water can be used.

HINT: For best results, clean the floor in the same direction of the planks. When the cleaning cloth/mop becomes soiled, rinse or replace it with

a clean one. Following up with a clean, dry cloth will remove residual streak marks and spots.

3. Do NOT leave any amount of liquids (water, juice, soft drinks, spills, etc.) on the floor. Clean any wet spots immediately.

4. Do NOT use a steam cleaner.

5. Do NOT use a wet mop or douse floor with water or liquid cleaners. Liquid can seep between the cracks and cause moisture damage.

6. Do NOT use any cleaning agents containing wax, oil or polish. Left over residue will form a dull film.

7. Do NOT use steel wool or scouring powder which will scratch the floor.

BRANDED OR OFF-THE-SHELF FLOOR CARE PRODUCT:

• If none of the above are effective and you choose to use a store bought product, test the product in a non-conspicuous area (i.e., closet, corner,

or scrap pieces) for potential adverse side effects.

PREVENTATIVE MAINTENANCE:

• Protect your floor when using a dolly for moving furniture or appliances. Protective sheets and/or plywood may be needed. Never slide or roll

heavy furniture or appliances across the floor.

• Place protective pads beneath furniture legs and other heavy objects.

• Avoid excessive exposure to water from being tracked in during periods of inclement weather.

• Minimize abrasive material and dirt by placing mats on both sides of exterior doors and by using area rugs in high-traffic areas

• Rearrange furniture and rugs periodically to avoid uneven color and shade changes from light exposure.

• Use protective mats beneath rolling chairs and keep furniture casters clean.

• Keep pets’ nails trimmed.

• Remove shoes with cleats, spikes or exceptionally pointy heels before walking on the floor.

CLIMATE MAINTENANCE:

• Care should be taken to control humidity levels within the 35% - 55% range. Flooring, especially hardwood and bamboo, dimensions will be

affected by varying levels of humidity.

• Dry Climates: A humidifier is recommended to maintain humidity levels. Wood stoves and electric heat tend to create very dry conditions during

the winter months this also will cause shrinkage in flooring.

• Humid, Wet Climates: By using an air conditioner, heater, or dehumidifier proper humidity levels can be maintained to prevent excessive

expansion due to high moisture content.

FLOOR REPAIR:

• Very light and small surface scratches can be repaired with a staining “touch up” pen of the appropriate color.

• Slightly deeper scratches can be repaired by means of colored putty and or stains. Fill the scratches with the putty. Level with putty knife. Wipe

off excess putty.

• Very deep scratches may require the replacement of the planks.

Summary of content (4 pages)

PAGE 1
Title: Warranty Bamboo Document ID: 149 Revision: 0 Effective: 8/20/2013 DAILY MAINTENANCE: 1. Sweep dust mop or vacuum your floor regularly to remove any particles that could cause abrasion or scratch your floor. CAUTION: Vacuums with a beater bar or power rotary brush head can damage a floor and should never be used. 2. Use a damp mop to remove spots and soil. Apply appropriate cleaning solution to the cleaning cloth / mop. Do NOT apply directly to the floor.
PAGE 2
Bamboo Flooring Limited Wear Warranty Effective Date: 8-20-2013 This Home Legend, LLC flooring comes with Limited Residential or Commercial Wear Warranty. The limited warranties apply to original purchaser of the flooring and are not transferrable. Home Legend LLC warrants the flooring in their original manufactured condition to be free from defects in material and workmanship including milling, assembly, dimension and grading.
PAGE 3
               Damages resulting from improper or inadequate maintenance or accidents, such as damage caused by scratching, impact or cutting. Damages resulting from the use of a steam cleaner, jet mop, spray mop, or similar wet mop. Gloss or sheen reduction or discoloration resulting from heat, sunlight or artificial light. Damages resulting from improper installation or construction. Damages resulting from abuse; such as, moving appliances across the floor without adequate protection.
PAGE 4
Any claim which is covered under the Home Legend, LLC., Limited Warranty must be submitted to us through your retailer who will file a claim on your behalf. You will be required to provide the following information: your name, address, contact information, purchase order information, and receipt showing proof of the Home Legend, LLC., flooring purchased. The product is warranted against manufacturing defects for one year from purchase date.