Warranty

ManualsBrandsHOLDRITE ManualsPipe Hangers1/2 in. Metal Thru-Stud Isolator

WHAT DOES THIS WARRANTY COVER?

Subject to conditions outlined in this statement, RWC (in the USA, Reliance

Worldwide Corporation and in Canada, Reliance Worldwide Corporation

(Canada) Inc.) warrants to owners of real property in the United States and

Canada that SharkBite and Cash Acme products, when used and installed

in accordance with the requirements set forth, shall be free from defects in

material and workmanship for the applicable Warranty Period. This Limited

Warranty is in effect for installations made after January 1, 2018 and is

applicable to products installed in the country in which they were purchased.

Proof of purchase is required to validate the Warranty Period. If proof of

purchase is not available, the Warranty Period commencement shall default to

the date of manufacture for each product. If the product suspected of a defect

does not have a clear date of manufacture on it, a proof of purchase will be

required.

WHAT ARE THE CONDITIONS OF THIS WARRANTY?

1. All products must be installed in accordance with all then applicable codes,

good plumbing practice, in accordance with any local, state, provincial or

federal requirements, and installed in a potable water or radiant heating

application unless a non-potable water service is speciﬁcally allowed for in

the pertinent product literature.

2. The installer must use construction techniques compliant with then

applicable codes to install the product and use the product within the

design parameters speciﬁed in any installation guidelines and technical

notes for the applicable system. This shall include ﬁeld pressure testing

prior to concealing with concrete or by other means and wrapping any

brass ﬁtting when buried. Failure to install RWC products according to

manufacturer’s installation instruction will void all applicable warranties

and may result in severe water damage.

3. Products must at all times be used in a manner consistent with their

intended use and be used in installations and environments acceptable

to their material and design speciﬁcations, including not being installed

in a system that may operate at temperatures or at pressures that exceed

the approved ratings which can be found on the product, packaging or

installation instructions.

4. Additional product speciﬁc conditions of this Limited Warranty and the

Warranty Period are documented in the section entitled “HOW LONG DOES

THE LIMITED WARRANTY COVERAGE LAST AND WHAT OTHER SPECIFIC

CONDITIONS EXIST FOR EACH PRODUCT?”.

5. Without limiting the foregoing, this Limited Warranty does not apply and

you do not have a right of reimbursement if the product failure or resulting

damage is caused by: (a) evidence of tampering, mishandling, neglect,

abuse, accidental damage, freeze damage (it is expressly understood that

failure as a result of any freezing ﬂuids within the pipes does not constitute

a defect in material or workmanship and shall not be covered by this

warranty) or unauthorized modiﬁcations or repairs that cause damage to

warranted products; (b) exposure to harmful, unauthorized, or unanticipated

chemicals or substances or corrosive water conditions; (c) exposure to

ultraviolet light; (d) faulty installation including failure to follow proper burial

instructions; (e) damage from abnormal operating conditions including

exposure pressures and temperatures beyond the speciﬁed operating

range; (f) failure to properly test and pass common testing methods

(including pressure testing) after the installation and before the product or

system is put in service; (g) components not manufactured or sold by RWC;

or (h) acts of nature such as earthquakes, ﬁre, ﬂood or lightning.

6. Although RWC provides a plumbing system to facilitate a complete

installation, other manufacturers pipe and/or ﬁttings may be installed in

any given installation provided manufacturing of the pipe and/or ﬁttings

demonstrates compliance with the applicable ASTM/CSA standards, and

the product has been certiﬁed by a recognized third-party testing agency.

The RWC product in the given installation will continue to be covered under

this Limited Warranty although limits on Warranty Period may apply. RWC

will be responsible only for proven defects in material or workmanship in

RWC products. Problems in products manufactured by another company

should be reported to that manufacturer.

HOW DO YOU GET SERVICE?

In order to be eligible for service under this Limited Warranty you must return

the defective product to RWC for inspection and testing within thirty (30) days

after detection of alleged failure or defect occurring within applicable Warranty

Period (with shipping charges prepaid) to the original place of purchase. If the

alleged defect involves a connection or joint with a RWC product, the ﬁtting

must be returned with a section of the pipe still inserted. You must include the

model number of the product (if available), the original date of purchase, proof

of purchase and the nature of the alleged product failure or defect. Products

returned without shipping charges prepaid will be refused. For questions or

inquiries, in the U.S. call 1(877)700-4242 and in Canada 1(888)820-0120.

WHAT WILL RWC DO?

If, after inspection, we ﬁnd that a product covered by this Limited Warranty has

failed due to a defect in material or workmanship during the speciﬁed Warranty

Period, we will repair or replace, at our sole option, free of charge, the defective

product during normal working hours and through a place of business as

determined by RWC.

Notwithstanding anything to the contrary in this Limited Warranty, if RWC

determines that any damages to the real property in which a defective product

was installed were the direct result of a leak or failure caused by a defect in

material or workmanship in any RWC product covered by this Limited Warranty

and occurring within the ﬁrst ten years after date of purchase or during the

applicable Warranty Period, whichever is shorter, and if reasonable steps were

taken to promptly limit or stop the effects of such leak or failure as soon as it

was discovered, then RWC will reimburse the property owner for the reasonable

costs of repairing or replacing such damaged real property to include ﬂooring,

drywall and painting and other real property damaged by the leak directly

caused by the allegedly defective RWC product when the RWC SharkBite

Connection System product was installed by a licensed professional plumbing

contractor. Except as speciﬁed above or otherwise speciﬁcally authorized in

writing by RWC, RWC shall not pay for any costs or expenses for transportation,

relocation, labor, repairs or any other work associated with removing and/or

returning failed or defective products or installing replacement products.

This shall constitute the sole and exclusive remedy for any defective product.

WHAT DOES THIS LIMITED WARRANTY NOT COVER?

RWC shall not be responsible for any other incidental, indirect, contingent,

special or consequential damages, including without limitation, economic loss,

lost proﬁts or the cost of repairing or replacing other property which is damaged

if these warranted products do not work properly, other costs resulting from

labor charges, delays, vandalism, negligence, fouling caused by foreign material,

damage from adverse water conditions, adverse chemical environments, or any

other circumstances over which RWC has no control. This limitation applies

even if RWC could have foreseen or has been advised of the possibility of these

damages. This Limited Warranty shall be invalidated by any abuse, misuse,

misapplication or improper installation of the product. Any remaining warranty

coverage may not be assigned or transferred after the period ending ten years

following the installation. RWC does not guarantee or in any way warrant the

integrity or workmanship of the contractor/installer.

MISCELLANEOUS

Some States/Provinces do not allow limitations on how long an implied warranty

lasts, and some States/Provinces do not allow the exclusion or limitation of

incidental or consequential damages. Therefore, the above limitations may not

apply to you. This Limited Warranty gives you speciﬁc legal rights, and you may

have other rights that vary from State/Province to State/Province. You should

consult applicable State/Provincial laws to determine your rights.

SO FAR AS IS CONSISTENT WITH APPLICABLE STATE/ PROVINCAL/FEDERAL

LAW, THE EXPRESS WARRANTY SET FORTH HEREIN IS THE ONLY WARRANTY

GIVEN BY RWC WITH RESPECT TO THE SHARKBITE® AND CASH ACME®

PRODUCTS AND RWC MAKES NO OTHER WARRANTIES, EXPRESSED OR

IMPLIED, AND HEREBY SPECIFICALLY DISCLAIMS ALL OTHER WARRANTIES,

EXPRESSED OR IMPLIED, INCLUDING BUT NOT LIMITED TO THE IMPLIED

WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR

PURPOSE.

This Limited Warranty and any claims arising from breach of contract, breach of

warranty, tort, or any other claim arising from sale or use of RWC’s products shall

be governed and construed under the laws of the State of Georgia. No action on

the part of RWC under this Limited Warranty shall be construed as an admission

of liability of that the product is not ﬁt for its intended use.

SHARKBITE

, CASH ACME

, AND HOLDRITE

PRODUCTS

LIMITED WARRANTY

Summary of content (2 pages)

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LIMITED WARRANTY SHARKBITE , CASH ACME , AND HOLDRITE PRODUCTS ® ® WHAT DOES THIS WARRANTY COVER? Subject to conditions outlined in this statement, RWC (in the USA, Reliance Worldwide Corporation and in Canada, Reliance Worldwide Corporation (Canada) Inc.
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HOW LONG DOES THE LIMITED WARRANTY COVERAGE LAST AND WHAT OTHER SPECIFIC CONDITIONS EXIST FOR EACH PRODUCT? CLASSIFICATION SharkBite Connection Systems PRODUCT CATEGORY LIMITED WARRANTY PERIOD SharkBite Brass and Poly PEX Barb Fittings in conjunction with SharkBite PEX Pipe and SharkBite Rings/Clamps Twenty-Five (25) Years • SharkBite PEX Pipe Only - ASTM F876/CSA B137.