Warranty

Lifetime Service
Hilti, Inc. (U.S.) 1-800-879-8000 www.us.hilti.com • en español 1-800-879-5000
Hilti (Canada) Corporation 1-800-363-4458 www.hilti.ca
Hilti. Outperform. Outlast.
NO
COSTS
MANUFACTURER’S
WARRANTY
REPAIR
COST LIMIT
LIFETIME
SERVICE
2
Years up to
Lifetime Lifetime
Tool Coverage Summary
Hilti tool repair
When a tool goes down, Hilti understands your need to get it back on the job quickly.
That is why we strive to repair and return your tool in 5 working days or less.
The process is simple:
1. Call Hilti Customer Service (U.S. 1-800-879-8000, Canada 1-800-363-4458,
Guam 1-671-646-0930, Puerto Rico 1-787-936-7060).
2. Answer a few simple questions and your shipping documents/label will be faxed
or emailed to you within minutes.
3. Package your tool for shipping, your shipping documents/label, the box and
give the packaged tool to your delivery person or drop it off at the nearest shipping
location. Shipping methods vary depending upon region.
• 2 year No-Cost Coverage
• Lifetime Repair Cost Limit
• Lifetime Manufacturers
Warranty
Laser Measuring and
Positioning Systems; CPC
Lithium-Ion Systems;
Rotary Hammer Drills;
Combihammers; Demolition
Hammers; Diamond Coring
Systems; DG 150 Diamond
Grinding System; GX 120,
DX 600N, DX 462, DX 460,
DX 351, DX 76, DX 36, DX 35,
DX E72
• 1 year No-Cost Coverage
• Lifetime Repair Cost Limit
• Lifetime Manufacturers
Warranty
NiMH and NiCd Cordless
Systems; Reciprocating Saws;
Jig Saws; Circular Saws;
5" to 7" Angle Grinders;
Screwdrivers; Impact tools;
GX 100-E, DX 860, R4DWX-S;
P 3500, and P 8000 Dispensers
• Lifetime Repair Cost Limit
• Lifetime Manufacturers
Warranty
4-1/2" Angle Grinders; Gas
Saws
No-Cost Coverage for
up to 2 years
With Hilti tools you incur
absolutely no repair costs
for up to 2 years from the
date of purchase. This
includes:
• Inbound and return
shipping
• Labor costs
• Repair or replacement
of any defective parts as
well as parts subject to
wear and tear*
• Servicing when indicated
by the service indicator
light on the tool
• Functional check,
adjustments and safety
check after every repair
• One calibration per year
of Hilti laser tools during
the 2 year no-cost period
Lifetime Repair Cost
Limit
After reaching the end of
the 1 or 2 year No-Cost
period, you pay a
maximum of 30% of the
corresponding new tool’s
list price per repair. If the
cost of the repair is below
this limit, you only pay the
actual cost of the repair.
Plus
• An extended 6 month no
cost period for tools with
an initial 2 year No-Cost
Coverage period, and
3 months for tools with
an initial 1 year No-Cost
cCoverage period
• No cost inbound shipping
• No cost calibration with
laser tool repairs
Lifetime Manufacturers
Warranty
Hilti repairs or replaces
the Hilti tool, at no cost, if
there is damage to the tool
due to defects in materials
or workmanship.
Limitations
• No-Cost Coverage excludes
damage due to abuse, or use
not in accordance with the tool
operator’s manual.
• Lifetime Manufacturer’s Warranty
and Lifetime Repair Cost Limit
offered as long as replacement
parts remain available.
• Refurbished batteries may be used
as a no cost replacement part.
* Pistons, spring clips and buffers
for powder-actuated fastening
tools are excluded from the
no-cost wear and tear coverage.