User's Manual

TROUBLESHOOTING AND TECHNICAL ASSISTANCE
60
SYMPTOM POSSIBLE CAUSE SOLUTIONS
A call cannot be
established.
The radio signal from the trunked
system’s base station is weak or has
interference.
Move to another location and retry and/or
move to a location that is within the coverage
area of the base station.
Alternately, select
another hunt option via the Hunt menu.
No voice is heard
after establishing a
call.
The radio’s pre-programmed
ID is the
same as another radio in the trunked
system.
Contact the trunked system’s administrator to
see if the radio’s ID is repeated in the
network management system.
The called radio
disconnects
repeatedly during
communication.
The radio signal from the trunked
system’s base station is weak or has
interference.
Move to another location that is within the
coverage area of the base station, and retry
communications.
Alternately, select another
hunt option via the Hunt menu.
When receiving, voice
audio is weak, erratic,
unclear, or not
present at all.
Volume is set too low.
Increase the volume with the On/Off Volume
Control knob. See page 16.
Antenna is not properly connected to
the radio.
Turn the radio off, re-connect
the antenna
cable to the radio, and turn the radio back on.
Antenna is damaged or not present.
Have your radio dealer repair/replace the
antenna.
Speaker may be blocked or damaged.
Clean surface of the speaker. If the problem
cannot be solved, contact
your dealer or an
authorized service center for inspection and
repair.
Weak battery. Recharge or replace the battery.
Noisy
communications
(cont.)
Out-of-range (too far away from) of the
trunked system’s base station.
Change your location. Moving a few
yards/meters in one direction or moving to a
higher elevation can sometimes greatly
improve communications range.