OWNER’S MANUAL This product is covered by one or more of the following US patent US D692, 524 S
CONTENTS INTRODUCTION CUSTOMER SUPPORT IMPORTANT NOTES SPECIFICATIONS INSTALLATION CARTRIDGE REPLACEMENT LIMITED WARRANTY WARRANTY SERVICE INTRODUCTION Congratulations on your purchase of the HardlessNG. Hardless brings you the next generation in water filtration. You and your family will now enjoy healthier cleaner water from every tap in the house. Inside the box you will find your Hardless filter, the adapters, flat seals, this users manual, and your registration form.
IMPORTANT NOTES The installation of your Hardless Water Filter must comply with federal, provincial, state, municipal and local laws and regulations. The warranty is only in effect if the Hardless is installed by a licensed plumber or a GRY Authorized Agent. Please only use our cartridges as we cannot guarantee the water quality with other cartridges, and using a different manufacturer’s cartridge will invalidate the warranty.
INSTALLATION The product is installed in the water entrance to the building (after the water meter): 1. 2. 3. 4. 5. 6. 7. 8. 9. The filter dome (upper part) Coupling dome to the internal lid Internal lid Scale handling cartridge Stainless steel screen Product bottom (lower part) Two product locking rings (entry and exit locking) 1" water mains 2 diameter changers for pipe screwing (for water entry and exit) 10. 3/4" water piping 11. Valve 12. Flow direction 13.
To Install Verify the size of the water piping thread on which the filter will be installed. Adjust the entry and exit of the lower body (part #6) according to the piping size. If the pipe is 1" (#8) you may connect directly. If the pipe is 3/4" (#10) you need to use a size adapter (part #9). You will also need to use the flat seals (#13) when using the size adaptor. The thread needs to be covered by a thread sealant for use with drinking water before making the connection (teflon tape).
Catridge replacement. Close the main tap ahead of the filter. To open the cap (part #1), carefully slide the opening rings (part #7). Remove part #1. Open the valve (part #11) to release pressure. Turn the internal lid (part #2) with a slight turn to the left. Close the valve (part #11) and open the main water tap for only one second, after which the internal lid will move up easily. The scale treatment cartridge is changed (part #4) and the filter is closed in reverse order.
EXCEPT WHERE PROHIBITED BY LAW, THIS WARRANTY IS EXCLUSIVE AND IS INLIEU OF ANY EXPRESS OR IMPLIED WARRANTY, INCLUDING WITHOUT LIMITATION ANY IMPLIED WARRANTY OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TREATMENT OF CERTAIN WATER OR THOSE ARISING FROM A COURSE OF DEALING, CUSTOM OR USAGE OF TRADE, EXCEPT FOR TITLE AND AGAINST PATENT INFRINGEMENT. AND HEREBY EXPRESSLY DISCLAIMS ALL OTHER SUCH WARRANTIES. G.R.Y.
HOW CAN THE CUSTOMER GET WARRANTY SERVICE? If the Product is found to be defective during the Limited Warranty, the Customer should timely notify G.R.Y. of the claimed defect via email at support@gry-wt.com or via telephone at 888-855-1802 weekdays between 8 AM and 5 PM Pacific time BEFORE you return anything. Then return the claimed defective product, prepaid standard freight, to G.R.
