Use and Care Manual
13
TROUBLESHOOTING GUIDE
PROBLEM CAUSE REMEDY
No Propane Gas at Burner
Check that gas tank valve is
open. Turn control knob to
“ON” and push control knob
in. Make sure tank has
propane gas.
No Spark at Electrode
Check that AAA battery is
installed with negative (-) end
first and has a charge. Check
that the wire is connected to
the ignition module. Check
that the electrode is not
cracked or broken.
Burner won’t light
Lack of oxygen
Remove excess lava rocks or
fire ices from around the
ignition well.
Thermocouple not in flame
Check that the tip of the
thermocouple is
even with the top of the
ignition well.
Remove any lava rocks from
the igntion well.
Thermocouple connection
at the main control valve is
loose
Tighten the thermocouple nut
at the back of
the valve.
Burner won’t stay
lit after lighting
No Lava Rocks on Burner
Cover the burner with lava
rocks per the instructions