Warranty

HanoverOutdoorFurniture
1‐YearLimitedWarrantyProgram
Foraperiodofone(1)yearafterpurchase,Hanover(“Manufacturer”)willeitherrepairorreplacedefectivecomponentsinaccordance
withthisLimitedWarranty.ThiswarrantyisbetweenManufacturerandtheoriginalpurchaserandisvalidonlywhenaccompaniedby
theoriginalpurchaser’ssalesreceiptshowingoriginaldate ofpurchaseandlocationofpurchase.Replacementsunderthiswarranty
revertbacktothedateoforiginalpurchaseforfuturewarranty.
Manufactureroritsauthorizeddealercanacceptorrejectwarrantyclaimsbasedonitsfindings.Thiswarrantyappliesinnormal
residentialuseonlyandisnotintendedforcommercialuse.Manufacturercanmakesubstitutionsasrequiredofmaterials,
components,andsub‐componentsofcomparablevalueandutility.Thiswarrantyislimitedtoproductrepairorreplacement(tobe
determinedsolelybyManufacturer).Warrantyreturnislimitedtoonlythesingleaffectedcomponent.
Thiswarrantycoversonlymanufacturingdefectsanddoesnotcovernormalwearandtear,damageduetoactsofnature(suchas,but
notlimitedtofreezingorhighwinds),abuseormisuse,includingchemicaldamagefromsuntanoilorotherchemicals,exposureto
extremeheatorcold,abrasionorexcessiveweight.Thisproductisintendedtobeusedinstandardinstallationsonly.Thiswarranty
isinvalidiftheproductisnotusedforintendedpurpose.Manufacturerdisclaimsliabilityforanyaspectofinstallationandany
inconveniencecausedbyadefectivepartofacomponent.
Certainitemsarenotcoveredbythiswarranty.These include,butarenotlimitedtothefollowing:
1. Componentssubjectedtoabuse,includingabuseintendedtosimulatefailure.
2. Damagescausedbyretailer,shipperorinstallationcrew(suchasscratches,dents,tears,chips,etc.).
3. Anypartwhichmerelyexhibitsnormalwearyetfunctionsessentiallyasnew,includingchips,scratchesorstretchingof
materialsandstitching.
4. Tears,punctures,scratchesoranydamagecausedbyimproperinstallationoruse.
5. Damagetoframes/weldsresultingfromimproperassemblyorexposuretowaterand/orsub‐freezingtemperaturesisnot
covered.Generalframerustingisnotcovered.
6. Fadingand/ordiscolorationoffabrics/cushions/straps/wickerresultingfromexposuretotheelements,chemicals,oils,fluids
oranyothercausearenotcovered.
7. Umbrellabasesarenotcoveredunderanycircumstances.
8. Itemssold“asis”orfloormodels.
Tomakeaclaim,ca
llthetoll‐freenumberbelow. Pleasehaveavailableacopyoftheoriginalsalesreceiptalongwithabrief
descriptionoftheproblem. Pleasealsoprovideyouremailaddressanddaytimetelephoneorcellphone#. Allitemsmaybe
chargedactualfreightcostsplus$15forhandling. RepairsorreplacementwillbemadeattheManufacturer’soption. Salesanduse
taxes,plusshippingandhandlingchargesaretheresponsibilityoftheconsumer.
THISISTHEENTIREEXCLUSIVEEXPRESSLIMITEDLIABILITY.THEMANUFACTURERNEITHERMAKESNORISRESPONSIBLEFORANYOTHER
WARRANTIES,EITHEREXPRESSORIMPLIED,INCLUDINGTHOSEOFRETAILINGDEALERS.THISEXCLUSIVEREMEDYISLIMITEDTORECEIPTOFACREDIT
INCONNECTIONWITHTHEREPAIRORREPLACEMENTOFANYPRODUCTORCOMPONENTDEEMED
TOBEDEFECTIVEUNDERTHETERMSAND
CONDITIONSASSTATEDINTHISWARRANTY.NEITHERHANOVER,THEPRODUCTMANUFACTURERNORITSAGENTSSHALLBELIABLEINANYCASE
FORINCIDENTAL,INDIRECT,SPECIALORCONSEQUENTIALDAMAGESRESULTINGFROMTHEUSEOFTHISPRODUCTORARISINGOUTOFANYBREACH
OFTHISWARRANTYORNEGLIGENCEEVENIFITHASBEENADVISEDOFTHEPOSSIBILITYOFSUCHDAMAGES.EXCEPTASOTHERWISEMAYBE
REQUIREDBYLAW,THEREARENOOTHEREXPRESSORIMPLIEDWARRANTIESOTHERTHANTHEWARRANTYDESCRIBEDHEREIN,ANDALLOTHER
WARRANTIES,INCLUDINGANYIMPLIEDWARRANTYOFMERCHANTABILITYORFITNESSFORAPARTICULARPURPOSEAREEXPRESSLYDISCLAIMED.
ContactWarrantyServicesat877-397-5144
or
www.hanover‐products.com
6/1/2015(a)