Customer Brochure

Part No. PWGACHPKE
4/2 0 1 7
© 2014, 2017 Goodman Manufacturing Company, L.P.
Models: DSXC, GSXC, DSZC, GSZC
®
2
LIMITED WARRANTY
· Replacement of fuses and replacement or resetting of circuit
breakers.
· Damage or the need for repairs resulting from the use of
unapproved refrigerant types or used or recycled refrigerant.
When Does Warranty Coverage Begin?
Warranty coverage begins on the “installation date.” The
installation date is one of three dates depending on the
circumstances of purchase:
(1) For units installed in a newly constructed residence, the
installation date is the date the owner purchases the
residence from the builder.
(2) For units installed in existing residences, the installation
date is the date that the unit is originally installed.
(3) If the date the owner purchases the residence from the
builder or the date the unit is originally installed cannot
be verified, the installation date is three months after the
manufacture date. The first four digits of the serial number
(YYMM) on the unit indicate the manufacture date. For
example, a serial number beginning with “1306” indicates
the unit was manufactured in June 2013.
How Long Does Warranty Coverage Last?
Registration is not required to obtain warranty coverage, but
registration entitles the owner to the Registered Additional
Term Warranty described in the following paragraph. If the unit
is not registered, the warranty lasts for a period up to 5 YEARS
after the installation date (the "Initial Term Warranty").
If the unit is properly registered online within 60 days after the
installation date, an additional warranty (the "Registered Ad-
ditional Term Warranty") is provided and lasts for as long as
the original registered owner or his or her spouse ("registered
owner") own and reside in the home in which the unit was
originally installed, (1) for the lifetime of the registered owner
for the compressor (subject to the requirements set forth in
the following sentence) and (2) for a period up to 10 YEARS
after the installation date for all other parts. To receive life-
time warranty coverage on the compressor, the unit must be
installed with a new indoor coil or air handler to which it is
properly matched by the installer. For a unit properly regis-
tered but not properly matched, the compressor is warranted
for a period up to 10 YEARS after the installation date. TO
REGISTER, GO TO WWW.GOODMANMFG.COM AND CLICK
"PRODUCT REGISTRATION." Some states and provinces do not
allow limitation of warranty coverage to registered owner, so
the above limitation may not apply to you. If you are a Cali-
fornia or Quebec resident, please refer to the "California And
Quebec Residents" section below.
Neither of these warranty periods continues after the unit is
removed from the location where it was originally installed.
The replacement of a part or unit under this warranty does not
extend the warranty period. In other words, Goodman warrants
a replacement part or unit only for the period remaining in the
applicable warranty that commenced on the installation date.
What Will Goodman Do To Correct Problems?
Goodman will furnish a replacement part, without charge for
the part only, to replace any part that is found to be defective
due to workmanship or materials under normal use and
maintenance. Furnishing of the replacement part is Goodman’s
only responsibility under this warranty to owners who have not
properly registered the unit and the furnishing of the
replacement part is the unregistered owners only remedy. It is
also Goodman’s only responsibility and the only remedy for
registered owners except for the limited unit replacement
remedy for registered owners set out below.
For registered owners, for a compressor that is covered by the
lifetime warranty and that fails during the first 10 YEARS after
the installation date, Goodman will replace the unit with a new,
equivalent outdoor condensing unit.
If you are a California or Quebec resident, please refer to the
“California And Quebec Residents” section below.
THE OWNER AGREES THAT THESE REMEDIES ARE THE OWNER’S
EXCLUSIVE REMEDIES FOR BREACH OF ALL WARRANTIES,
EXPRESS OR IMPLIED.
What Won’t Goodman Do To Correct Problems?
Goodman will not pay for:
· Labor, freight, or any other cost associated with the service,
repair, or operation of the unit.
· Electricity or fuel costs, or increases in electricity or fuel costs,
for any reason, including additional or unusual use of
supplemental electric heat.
· Lodging or transportation charges.
· Refrigerant.
WHETHER ANY CLAIM IS BASED ON NEGLIGENCE OR OTHER
TORT, BREACH OF WARRANTY OR OTHER BREACH OF
CONTRACT, OR ANY OTHER THEORY, NEITHER GOODMAN NOR
ANY OF ITS AFFILIATES SHALL IN ANY EVENT BE LIABLE FOR
INCIDENTAL OR CONSEQUENTIAL DAMAGES, INCLUDING BUT
NOT LIMITED TO LOST PROFITS, LOSS OF USE OF A UNIT, EXTRA
UTILITY EXPENSES, OR DAMAGES TO PROPERTY. Some states
and provinces do not allow the exclusion or limitation of
incidental or consequential damages, so the above exclusion
may not apply to you.