Installations Instructions
57
TROUBLESHOOTING CODES
M essag
e
Code
•
•
•
•
Induced draft blower and circulator blower
runs continuo usly. No
furnace o peratio n.
Integrated co ntrol module LED
display provides E4 error co de.
Co mfo rtNet thermo stat “ Call fo r Service”
ico n illuminated.
Co mfo rtNet thermo stat scro lls
“ Check Furnace” message.
E4
• Flame sensed
when it sho uld
no t be
present.
IM P R OP
ER
FLAM E
E4 •
•
•
Sho rt to gro und in flame sense
circuit.
Lingering burner flame.
Slow clo sing gas valve.
•
•
•
Correct short at flame sensor or
in flame senso r wiring.
Check for lingering flame.
Verify proper o peration o f gas
valve. Replace if necessary.
• Turn po wer OFF prio r to repair.
•
•
•
•
Furnace fails to operate
Integrated co ntrol module LED
display pro vides EC error co de.
Co mfo rtNet thermo stat “ Call fo r Service”
ico n illuminated.
Co mfo rtNet thermo stat scro lls
“ Check Furnace” message.
EC
• Inducer moto r
overcurrent
fault.
INDUCE
R FAULT
OR
INDUCE
R
LOCKOU
T
EC •
Lingering Inducer motor
o vercurrent detected.
•
•
Reset system power and verify
inducer is running pro perly.
Replace inducer or integrated
control module, if necessary.
•
•
No furnace operatio n.
Integrated co ntrol module LED
display provides Ed erro r code.
Ed
• M anual reset
ro llo ut switch
is o pen.
ROLLOU
T OPEN
Ed •
•
•
•
Orifice plate o ut of po sitio n.
B locked heat exchanger.
B urners out of alignment.
Defective heat exchanger.
•
•
•
•
Line up orifice plate.
Remo ve B lo ckage from heat
exchanger.
Line up burners.
Check for flame disturbance on
roll out when blower comes o n.
• Turn po wer OFF prio r to repair.
•
•
No furnace operatio n.
Integrated co ntrol module LED
display pro vides Ef error co de.
EF
• Open auxiliary
input.
AUXILIA
RY
OP EN
EF •
•
•
Open circuit between aux in or aux
out.
M issing jumper.
Open float switch.
•
•
Install jumper.
Inspect float switch.
• Turn po wer OFF prio r to repair.
•
•
•
No furnace operatio n.
Integrated co ntrol module LED
display provides E5 error co de.
Co mfo rtNet thermo stat displays “ B attery
Power” .
E5
• Open Fuse. No t
Displayed
Not
Displaye
d
• Short in low voltage wiring • Locate and correct sho rt in
low vo ltage wiring.
•
•
Turn po wer OFF prior to repair.
Replace fuse with 3- amp
automotive type
•
•
No rmal furnace o peration.
Integrated co ntrol module LED
display provides E6 error co de.
E6
• Flame sense
micro amp
signal is lo w.
WEA K
FLAM E
E6 •
•
•
Flame sensor is co ated/o xidized.
Flame sensor inco rrectly
po sitioned in burner flame.
Lazy burner flame due to improper
gas pressure or combustion air.
•
•
•
•
Clean flame senso r if
coated/o xidized.
Inspect fo r proper senso r
alignment.
Check inlet air piping fo r blockage,
proper length, elbows, and
term inatio n.
Compare current gas pressure to
rating plate. A djust as needed.
•
•
•
•
•
Turn po wer OFF prior to repair.
Clean flame senso r with steel
wo o l.
See "Vent/Flue Pipe" sectio n
for piping details.
See rating plate for proper gas
pressure.
•
•
•
•
Furnace fails to operate.
Integrated co ntrol module LED display
provides E7 erro r co de.
ComfortNet
thermostat "Call
fo r Service" ico n illuminated.
ComfortNet
thermostat scolls
"Check Furnace" message.
E7
•Problem with
igniter circuit.
IGN IT ER
FAULT
E7 •
•
•
•
Impro perly co nnected igniter.
Sho rted igniter.
P o o r unit ground.
Igniter relay fault o n
integrated contro l module.
•
•
•
•
Check and correct wiring from
integrated contro l mo dule to
igniter.
Replace sho rted igniter.
Check and correct unit gro und
wiring.
Check igniter output from co ntrol.
Replace if necessary.
•
•
•
Turn po wer OFF prior to repair.
Replace pressure switch with
correct replacement part.
Replace control with co rrect
replacement part.
Di
agnost
i
c
& Status
LED
Fault
Descriptio
n
Symptoms of Abnormal Operation
(Non-communicating
& ComfortNet™ Thermostat)
ComfortNet
Thermostat Only
P ossible Causes Corrective Actions Notes & Cautions